I came to this place on thursday afternoon. I have no complaints about the food (I really love pollo campero). Although the cashier's service is terrible; that young man has no idea what customer service is! But besides that, my comment is about the air conditioning. I simply couldn't enjoy my food because of the horrible heat in that place. It's truly inhumane to have all that staff without air conditioning. Oh my God, it's the middle of summer. It's horrible to see the employees all sweaty. I don't even understand why the Labor Department or Human Resources hasn't arrived
Atmosphere: 1
Food: 1
Service: 1
Cierra Oteyza
First time trying this place and I couldn’t have been more regretful. I got the 3 piece “ slow roasted” grilled chicken meal. First off receiving my order It looked OK until i actually tried to eat it. The chicken was very pink throughout ALL the pieces which instantly disgust me. It boggles my mind that they specify slow cooked in the description but it was very much so Undercooked! The side of rice that i chose for the meal was pretty minuscule. 3 whole big pieces of chicken 2 thighs and a leg to be exact - should come with a larger side if you ask me. Served with a little tortilla that didn’t get cooked. What a waste of money and horrible first impression.
Atmosphere: 1
Food: 1
Service: 1
Mark Allen
I like pollo campero good flavor
Atmosphere: 5
Food: 5
Service: 5
Walter Molina
Take it too long Service you have to wait a 30 minutes
Atmosphere: 3
Food: 4
Service: 1
Evelyn Hernandez
Mario , provided great customer service.
Atmosphere: 5
Food: 5
Service: 5
Cole Turner
The nine-piece nuggets and rice were good. But the sandwich and empanadas have a gross "mayonnaisesque" taste. Flan was okay.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Camperitos Meal 100 White Meat Nuggets
Darwin Cruzcampos
I hate the service here, today I come to this restaurant on my own to order food so my family would eat and I ask if I could have 12 pieces of chicken and 2 orders of this salad thing but when I got my order, my mom (a former employee at the restaurant) said only two pieces came, and I was like “I told them to two times that I wanted 12” how the heck did they get the order wrong, bad hearing or something like come on now, and also they ask too many questions about what certain extra food or sauces you want on it, and now I feel like not ordering from that restaurant on my own, EVER AGAIN
Atmosphere: 4
Food: 5
Service: 1
lobo DC
Many times the people at the cash register when collecting are not very friendly and when you ask for something additional in a bad way they say that you have to pay extra. You already know that you pay extra, nobody asks for anything for free. Improve customer service. The food is super good.
Atmosphere: 4
Food: 5
Service: 3
Antoni Interiano
They never have breast
Walter White
The customer service is perfect. A young man helped me at the cashier and I loved the service he gave me and my family. The food is good. The only bad thing is that there are a lot of homeless people and that ruins the experience of eating at the restaurant because they bother the customers. One of them bothered me and my family and he smelled really bad and wouldn't leave us alone. They should do something about the homeless people, but from there everything is fine. The restaurant is very clean, the service is perfect. I would go back, but I hope the same thing that happened with the homeless people doesn't happen to me.
Super bad service, we asked for someone to take the order and told him to wait, time passes and someone asks for it and no one knows anything.
Luis Saravia
I'm disappointed. This small piece has a terrible taste, I have eaten it before but today this was ruined
Sergio Gabriel Morales contreras
It is a terrible service, they fight with the clients, they ignore them, as if they asked for everything as a gift, they left me with more than the waiting time until one's hunger is eliminated with the terrible service, it would be good to change the service, the crazy manager is worse than the employees
Jennifer Castellanos
Parking: There is no parking, so one star, the workers want to leave early on the night shift and that's why they don't offer you the full menu, they also make a bad face at you and don't offer good service 🫤
Atmosphere: 1
Food: 1
Service: 1
Vecur Swxezzz
I ordered chicken and it's a 🤮 what they sell there the chicken is all hard as if reheated it's not fresh at all it tastes like paper and the cassava came out acidic and slimy omg I just tried it and it took away my hunger a tall chicken pay attention to that it's garbage what they sell
I came to this place on thursday afternoon. I have no complaints about the food (I really love pollo campero). Although the cashier's service is terrible; that young man has no idea what customer service is! But besides that, my comment is about the air conditioning.
I simply couldn't enjoy my food because of the horrible heat in that place. It's truly inhumane to have all that staff without air conditioning.
Oh my God, it's the middle of summer. It's horrible to see the employees all sweaty.
I don't even understand why the Labor Department or Human Resources hasn't arrived
Atmosphere: 1
Food: 1
Service: 1
First time trying this place and I couldn’t have been more regretful. I got the 3 piece “ slow roasted” grilled chicken meal. First off receiving my order It looked OK until i actually tried to eat it. The chicken was very pink throughout ALL the pieces which instantly disgust me. It boggles my mind that they specify slow cooked in the description but it was very much so Undercooked! The side of rice that i chose for the meal was pretty minuscule. 3 whole big pieces of chicken 2 thighs and a leg to be exact - should come with a larger side if you ask me. Served with a little tortilla that didn’t get cooked. What a waste of money and horrible first impression.
Atmosphere: 1
Food: 1
Service: 1
I like pollo campero good flavor
Atmosphere: 5
Food: 5
Service: 5
Take it too long Service you have to wait a 30 minutes
Atmosphere: 3
Food: 4
Service: 1
Mario , provided great customer service.
Atmosphere: 5
Food: 5
Service: 5
The nine-piece nuggets and rice were good. But the sandwich and empanadas have a gross "mayonnaisesque" taste. Flan was okay.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Camperitos Meal 100 White Meat Nuggets
I hate the service here, today I come to this restaurant on my own to order food so my family would eat and I ask if I could have 12 pieces of chicken and 2 orders of this salad thing but when I got my order, my mom (a former employee at the restaurant) said only two pieces came, and I was like “I told them to two times that I wanted 12” how the heck did they get the order wrong, bad hearing or something like come on now, and also they ask too many questions about what certain extra food or sauces you want on it, and now I feel like not ordering from that restaurant on my own, EVER AGAIN
Atmosphere: 4
Food: 5
Service: 1
Many times the people at the cash register when collecting are not very friendly and when you ask for something additional in a bad way they say that you have to pay extra. You already know that you pay extra, nobody asks for anything for free. Improve customer service. The food is super good.
Atmosphere: 4
Food: 5
Service: 3
They never have breast
The customer service is perfect. A young man helped me at the cashier and I loved the service he gave me and my family. The food is good. The only bad thing is that there are a lot of homeless people and that ruins the experience of eating at the restaurant because they bother the customers. One of them bothered me and my family and he smelled really bad and wouldn't leave us alone. They should do something about the homeless people, but from there everything is fine. The restaurant is very clean, the service is perfect. I would go back, but I hope the same thing that happened with the homeless people doesn't happen to me.
Atmosphere: 2
Food: 4
Service: 5
Restaurantji Recommends
Super bad service, we asked for someone to take the order and told him to wait, time passes and someone asks for it and no one knows anything.
I'm disappointed. This small piece has a terrible taste, I have eaten it before but today this was ruined
It is a terrible service, they fight with the clients, they ignore them, as if they asked for everything as a gift, they left me with more than the waiting time until one's hunger is eliminated with the terrible service, it would be good to change the service, the crazy manager is worse than the employees
Parking: There is no parking, so one star, the workers want to leave early on the night shift and that's why they don't offer you the full menu, they also make a bad face at you and don't offer good service 🫤
Atmosphere: 1
Food: 1
Service: 1
I ordered chicken and it's a 🤮 what they sell there the chicken is all hard as if reheated it's not fresh at all it tastes like paper and the cassava came out acidic and slimy omg I just tried it and it took away my hunger a tall chicken pay attention to that it's garbage what they sell
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