This morning I went into the Starbucks in Hyattsville, Maryland. I order a Venti chai latte Which I got very late 15 minutes after I had ordered it they made it for me even though I told them that I needed my money back, but he didn’t want to refund the money back and started making the latte for me and it tasted nasty I don’t think he knew how to make it. He even asked me if I needed to put water and if I wanted it with 2% milk when I had asked for oat milk, I had to throw that away. Very bad service I wasted my money. Madre
Food: 2
Service: 1
Christina Aranda
Never again will I come to this location? I literally walked in the door and sat there for 25 minutes while the person who seems to be the manager was not doing anything just speaking with somebody while there’s about at least 10 people waiting.
Atmosphere: 1
Food: 1
Service: 1
Nany C
Absolutely disgusting experience at this Starbucks. I walked in expecting to enjoy my breakfast inside, but instead, it felt like I had stepped into a hair salon. There were people literally doing hair inside, and one woman kept walking around with a huge chunk of hair in her hand—completely ruined my appetite. On top of that, they were out of oat milk and java chips, so my drink options were already limited.
To make things worse, the customer service was nonexistent. No greeting, no “hello”—just an unfriendly look as if I was an inconvenience for even walking in. In the end, I had to take my food and drinks to my car because the atmosphere was unbearable. Definitely not what I expect from Starbucks. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Mack Kaswell
Probably the WORST caramel macchiato I've ever had. I get the same custom drink at ever Starbucks I go to throughout the DMV. Today I tried this location and the drink tasted disgusting. I maybe had 2 sips before throwing it out - $7 down the drain.
Also there's trash all over the parking lot by the Starbucks. Dirty cesspool. To add to that, there was no customer service, no friendly "hello" or "have a nice day". I didn't bother to let them know how bad the drink was as I had already left the store.
Atmosphere: 1
Food: 1
Service: 1
YSMAEL MENDEZ
Very bad service, paid 7$ and ordered a GR Latte and was half full , I paid full price for a half latte. I confronted the employee and they told me to get a refund and they won’t be serving me just because I asked why is my GR latte half full when I paid for a whole latte. Will not be going here again
Atmosphere: 1
Food: 1
Service: 1
Devernae Jordan
Every time I try to give this exact location a chance. I order 15 minutes ahead of time before I leave the house & my order is never ready.
Atmosphere: 2
Food: 5
Service: 1
Angie's Lifestyle & Chats
This place is so dirty, the floor is dirty. The equipment is dirty. There is dust everywhere. This is not the first time I told him to clean the place up third time.
Atmosphere: 1
Service: 1
Anonnya Islam
The best thing is it is open till late evening. This place sometimes gets overwhelming number of orders. If you are in hurry, you might take the advantage of ordering online and picking up at the store to cut some time.
Wheelchair accessibility: This place is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Alex Redcross
Terrible location. If you ask for no ice they will not fill your cup and refuse to give you a full drink.
Atmosphere: 1
Food: 1
Service: 1
Ida Aria
Paid $6 for a venti drink that I always get with no ice. Never had a problem with portion issues at any other starbucks. The cup wasn’t even filled to the 3rd line (or 2/3rds). I get there being less because no ice but less than 2/3rds filled is ridiculous.
My favorite Starbucks location! The baristas are super friendly and they make all their drinks with love. The atmosphere is very peaceful to study or hang out with a friend.
Atmosphere: 5
Food: 5
Service: 5
Steven
It's Starbucks. Screwed up my order twice before getting close enough.No place to sit really. Just bench thing along a wall.
Atmosphere: 1
Food: 4
Service: 3
Omar Gonzalez Castro
Horrible ? coffee. Something is just not functioning properly at this location.
Atmosphere: 1
Food: 1
Service: 1
Nicki Nichole
I went here to get a drink I paid for it through the app, the young lady on the cash register didn't know how to redeem my coupon so she scanned my phone & I was charged, so she said well make you drink any way so I said ok, so I waited for my drink but I noticed ppl keep coming & going, so I asked twice for my drink they said they were making it, so asked again about ten minutes later & they said we are making it so I ask for the manager & he said we are backed up so I said that doesn't make sense I been here before everyone about 20 minutes he said your getting a free drink, I said freeeeee, I paid for that don't make me look like a Charity case I paid for that, the barista was nasty and slammed my drink on the counter never again, that was y'all the girl on the register didn't print a ticket & tried say just make her a drink so since they thought it was free I just had to sit & wait, I am truly disgusting & furious!!!
Blanca Arevalo
Took 20 minutes for a coffee and cake pop. When I got there, I was able to walk up to the cashier. I had to wait to be attened because he was completing orders. Witch is understandable. But it seemed like the cashier was doing all the work while his coworkers was running her mouth with a customer the whole time. After there was a long line, and she just kept socializing. While the cashier looked like he needed help.
This morning I went into the Starbucks in Hyattsville, Maryland. I order a Venti chai latte Which I got very late 15 minutes after I had ordered it they made it for me even though I told them that I needed my money back, but he didn’t want to refund the money back and started making the latte for me and it tasted nasty I don’t think he knew how to make it. He even asked me if I needed to put water and if I wanted it with 2% milk when I had asked for oat milk, I had to throw that away. Very bad service I wasted my money. Madre
Food: 2
Service: 1
Never again will I come to this location? I literally walked in the door and sat there for 25 minutes while the person who seems to be the manager was not doing anything just speaking with somebody while there’s about at least 10 people waiting.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting experience at this Starbucks. I walked in expecting to enjoy my breakfast inside, but instead, it felt like I had stepped into a hair salon. There were people literally doing hair inside, and one woman kept walking around with a huge chunk of hair in her hand—completely ruined my appetite. On top of that, they were out of oat milk and java chips, so my drink options were already limited.
To make things worse, the customer service was nonexistent. No greeting, no “hello”—just an unfriendly look as if I was an inconvenience for even walking in. In the end, I had to take my food and drinks to my car because the atmosphere was unbearable. Definitely not what I expect from Starbucks. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Probably the WORST caramel macchiato I've ever had. I get the same custom drink at ever Starbucks I go to throughout the DMV. Today I tried this location and the drink tasted disgusting. I maybe had 2 sips before throwing it out - $7 down the drain.
Also there's trash all over the parking lot by the Starbucks. Dirty cesspool. To add to that, there was no customer service, no friendly "hello" or "have a nice day". I didn't bother to let them know how bad the drink was as I had already left the store.
Atmosphere: 1
Food: 1
Service: 1
Very bad service, paid 7$ and ordered a GR Latte and was half full , I paid full price for a half latte. I confronted the employee and they told me to get a refund and they won’t be serving me just because I asked why is my GR latte half full when I paid for a whole latte. Will not be going here again
Atmosphere: 1
Food: 1
Service: 1
Every time I try to give this exact location a chance. I order 15 minutes ahead of time before I leave the house & my order is never ready.
Atmosphere: 2
Food: 5
Service: 1
This place is so dirty, the floor is dirty. The equipment is dirty. There is dust everywhere. This is not the first time I told him to clean the place up third time.
Atmosphere: 1
Service: 1
The best thing is it is open till late evening. This place sometimes gets overwhelming number of orders. If you are in hurry, you might take the advantage of ordering online and picking up at the store to cut some time.
Wheelchair accessibility: This place is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Terrible location. If you ask for no ice they will not fill your cup and refuse to give you a full drink.
Atmosphere: 1
Food: 1
Service: 1
Paid $6 for a venti drink that I always get with no ice. Never had a problem with portion issues at any other starbucks. The cup wasn’t even filled to the 3rd line (or 2/3rds). I get there being less because no ice but less than 2/3rds filled is ridiculous.
Restaurantji Recommends
My favorite Starbucks location! The baristas are super friendly and they make all their drinks with love. The atmosphere is very peaceful to study or hang out with a friend.
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks. Screwed up my order twice before getting close enough.No place to sit really. Just bench thing along a wall.
Atmosphere: 1
Food: 4
Service: 3
Horrible ? coffee. Something is just not functioning properly at this location.
Atmosphere: 1
Food: 1
Service: 1
I went here to get a drink I paid for it through the app, the young lady on the cash register didn't know how to redeem my coupon so she scanned my phone & I was charged, so she said well make you drink any way so I said ok, so I waited for my drink but I noticed ppl keep coming & going, so I asked twice for my drink they said they were making it, so asked again about ten minutes later & they said we are making it so I ask for the manager & he said we are backed up so I said that doesn't make sense I been here before everyone about 20 minutes he said your getting a free drink, I said freeeeee, I paid for that don't make me look like a Charity case I paid for that, the barista was nasty and slammed my drink on the counter never again, that was y'all the girl on the register didn't print a ticket & tried say just make her a drink so since they thought it was free I just had to sit & wait, I am truly disgusting & furious!!!
Took 20 minutes for a coffee and cake pop. When I got there, I was able to walk up to the cashier. I had to wait to be attened because he was completing orders. Witch is understandable. But it seemed like the cashier was doing all the work while his coworkers was running her mouth with a customer the whole time. After there was a long line, and she just kept socializing. While the cashier looked like he needed help.
Food: 1
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