Hate this location. Every time I come here my orders are wrong, and I've met angry cats nicer than the staff. Not sure how you can unblend a blended beverage but this place has perfected it.
Service: 1
Raquel Brown
They mess my drink up every time… mocha cookie crumble had no cookie crumble, no toppings, no drizzle.. tasted like chocolate ice and I added caramel syrup.
Atmosphere: 1
Food: 1
Service: 1
Mays Shakhtour
Super expensive, and it's not worth it. The coffee I make it in house more tasty ?
Atmosphere: 1
Food: 1
Service: 1
Lj Ingling
The place was dirty, customer service was horrible and they make the drinks incorrectly. Go off base this place is trash.
Atmosphere: 1
Food: 1
Service: 1
Lj Jones
The place was dirty, customer service was horrible and they make the drinks incorrectly. Go off base this place is trash.
Atmosphere: 1
Food: 1
Service: 1
Brooke deBraganza
No priority at all for those who placed an orders ahead of time. I placed an order on the app waited for the ETA and still I waited while customers who were in line got their order ahead of me
Justin T
Very rude staff. I watched them go through about 25 customers in a row from all walks of life. For about 80% of the customers there was no welcoming "hi, can I help you," nor anything welcoming/professional. Their attitude is "what do you want" like you're bothering them or something - to even the youngest most innocent behaving of our enlisted personnel. To roughly 60% of the customers they don't even say the total when it's time to pay. When they give out drinks I thought it was weird and suspicious how deliberately selective they seemed to be about who they say "thank you" or "have a nice day" to, even though almost single customer said "thank you" to them as they picked up their drinks. Very very bizarre, and just unfriendly.Lastly, and even more disturbing, on the back of their shirts they are wearing logos of orgnanizations that are aligned with political leanings. There is no place for any of this rudeness nor political nonsense on a military base. If this is how it's going to be, just please kick starbucks off the base. Military members don't need this when they're just trying to grab a coffee and get back to work.
Service: 1
Tonka Doud
Very slow when busy. Always looks like they are scrambling to figure out the process. Just poor service
Relle
It's my daily Starbucks visit. Would have loved to add more stars, but stop mentioning the star card and maybe we'll see.
Only 1 Sugar Free option, Vanilla. Please get more sugar free options. ?
Atmosphere: 5
Food: 3
Service: 5
Courtney Mahealani
WORSE customer service… consistently! It’s clear whoever is running this Starbucks does not encourage sense of urgency or great customer service!Despite ordering the same coffee daily from other locations… every time I come here they never make it the same.Corporate needs to investigate this location. Our Military members deserve better on a base!
Joey Wright
Great Service and Staff
Atmosphere: 5
Food: 5
Service: 5
Sher Lo
Their workers have attitudes and the store never had a stopper or cup sleeve because "they" don't carry those anymore. They, meaning this particular store but the workers say it as if the whole franchise doesnt carry them anymore. Their food availability is inaccurate. If you asked anything that's on display, almost always 80% of them are out. Idk why AAFES doesn't QC their store and service.
Service was slow
Hate this location. Every time I come here my orders are wrong, and I've met angry cats nicer than the staff. Not sure how you can unblend a blended beverage but this place has perfected it.
Service: 1
They mess my drink up every time… mocha cookie crumble had no cookie crumble, no toppings, no drizzle.. tasted like chocolate ice and I added caramel syrup.
Atmosphere: 1
Food: 1
Service: 1
Super expensive, and it's not worth it. The coffee I make it in house more tasty ?
Atmosphere: 1
Food: 1
Service: 1
The place was dirty, customer service was horrible and they make the drinks incorrectly. Go off base this place is trash.
Atmosphere: 1
Food: 1
Service: 1
The place was dirty, customer service was horrible and they make the drinks incorrectly. Go off base this place is trash.
Atmosphere: 1
Food: 1
Service: 1
No priority at all for those who placed an orders ahead of time. I placed an order on the app waited for the ETA and still I waited while customers who were in line got their order ahead of me
Very rude staff. I watched them go through about 25 customers in a row from all walks of life. For about 80% of the customers there was no welcoming "hi, can I help you," nor anything welcoming/professional. Their attitude is "what do you want" like you're bothering them or something - to even the youngest most innocent behaving of our enlisted personnel. To roughly 60% of the customers they don't even say the total when it's time to pay. When they give out drinks I thought it was weird and suspicious how deliberately selective they seemed to be about who they say "thank you" or "have a nice day" to, even though almost single customer said "thank you" to them as they picked up their drinks. Very very bizarre, and just unfriendly.Lastly, and even more disturbing, on the back of their shirts they are wearing logos of orgnanizations that are aligned with political leanings. There is no place for any of this rudeness nor political nonsense on a military base. If this is how it's going to be, just please kick starbucks off the base. Military members don't need this when they're just trying to grab a coffee and get back to work.
Service: 1
Very slow when busy. Always looks like they are scrambling to figure out the process. Just poor service
It's my daily Starbucks visit. Would have loved to add more stars, but stop mentioning the star card and maybe we'll see.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
My favorite drinks are the refresher
Atmosphere: 5
Food: 5
Service: 5
Only 1 Sugar Free option, Vanilla. Please get more sugar free options. ?
Atmosphere: 5
Food: 3
Service: 5
WORSE customer service… consistently! It’s clear whoever is running this Starbucks does not encourage sense of urgency or great customer service!Despite ordering the same coffee daily from other locations… every time I come here they never make it the same.Corporate needs to investigate this location. Our Military members deserve better on a base!
Great Service and Staff
Atmosphere: 5
Food: 5
Service: 5
Their workers have attitudes and the store never had a stopper or cup sleeve because "they" don't carry those anymore. They, meaning this particular store but the workers say it as if the whole franchise doesnt carry them anymore. Their food availability is inaccurate. If you asked anything that's on display, almost always 80% of them are out. Idk why AAFES doesn't QC their store and service.
Atmosphere: 1
Food: 1
Service: 1
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