This was my first time here. I placed an online order. When I picked it up, I was not acknowledged at all. My usual spot, ⭐ is your hint, at least says hello.
Atmosphere: 5
Food: 5
Service: 3
Hector Hernandez
The staff is too arrogant, I visit the place to buy coffee, not to get it for free.
Atmosphere: 1
Food: 1
Service: 1
Kevin
When coming for my usual order I always anticipate that Elijah is working. He’s a consistent and outgoing worker that definitely brings customers back
Atmosphere: 5
Food: 5
Service: 5
Lauren
Elijah works on Tuesdays when I go and he makes customer service enjoyable and entertaining. He needs a raise, he is so passionate and always full of joy. Thank you, Elijah, we need more workers like you.
Atmosphere: 5
Food: 5
Service: 5
Vicky Lopez
It's in a fas station and no seating.
Atmosphere: 2
Food: 3
Service: 3
Phil
Ice coffee tastes nasty ? ? Avoid. Too many options near by.
Food: 1
Jordan
No one showed up to the Cash register.
Atmosphere: 1
Service: 1
Liz R
Most hard working team that I've experienced. Very professional in their job and always gets the order right.
The Key
No customer should have to encounter poor customer service from any employee. I asked the worker one basic question, and from there, the experience quickly descended...What upset and disheartened me the most is that employee did not take into consideration their behavior in the presence of a MINOR, which leads me to believe that they would disrespect an elder, disabled person, or ANY human being.To the OWNER and/or mananger of the gasoline station and DUNKIN Donuts, is this type of behavior acceptable in accordance to the company's VISION?Please, train your employees to be respectful and professional when they interact with customers.
Kid-friendliness: This company is NOT kid-friendly, NOR is it adult-friendly either.
Atmosphere: 1
Food: 5
Service: 1
Vicky
On very busy days, there are usually only 2 people working, which is unfortunate, but it does not excuse the rude and hostility towards customers. It's a fear when needing a cup holder, they tend to be extremely upset you do not reach over the counter to grab it yourself and even worse when you politely ask if it's ok to grab one (response tends to be grabbing the entire pile and half slamming half quick throw towards the customer with unpleasant words). The one who I think is the MOD rolls her eyes or simply ignores the poor actions of her workers. Disappointing. But food and how the make the coffee is very good.
Parking: They do have 3 parking spots on site. If those are taken, then there is street parking going down a few stairs on the right side of the building.
We went to this location of Dunkin and didn't have anything!
Atmosphere: 1
Food: 1
Service: 1
Miss NikaBaby
Honestly I just happened to stop here one morning mostly for convenience store items after routinely driving by for the last year assuming it was one of the Self Serve Quick Stop Dunkin set ups. I must say that I was impressed. The employees aren’t super chatty (AND THANK GOD FOR THAT!) because they’re getting your order right the first time and getting you back out into rush hour traffic as quickly as possible. I also noticed that they absolutely know their regular customers and in a very short time stopped asking me if I’d like sugar in my iced coffee since the answer is always no. “With cream and whip cream on top, right?” Only daily coffee drinkers will understand how this warms your heart. I have to say the only thing that makes me sad is this location doesn’t have a drive thru. This is the reason they don’t see me often but there are a total of 3 in a 2 mile radius and this is the only one I go to within that distance.
This was my first time here.
I placed an online order. When I picked it up, I was not acknowledged at all. My usual spot, ⭐ is your hint, at least says hello.
Atmosphere: 5
Food: 5
Service: 3
The staff is too arrogant, I visit the place to buy coffee, not to get it for free.
Atmosphere: 1
Food: 1
Service: 1
When coming for my usual order I always anticipate that Elijah is working. He’s a consistent and outgoing worker that definitely brings customers back
Atmosphere: 5
Food: 5
Service: 5
Elijah works on Tuesdays when I go and he makes customer service enjoyable and entertaining. He needs a raise, he is so passionate and always full of joy. Thank you, Elijah, we need more workers like you.
Atmosphere: 5
Food: 5
Service: 5
It's in a fas station and no seating.
Atmosphere: 2
Food: 3
Service: 3
Ice coffee tastes nasty ? ? Avoid. Too many options near by.
Food: 1
No one showed up to the Cash register.
Atmosphere: 1
Service: 1
Most hard working team that I've experienced. Very professional in their job and always gets the order right.
No customer should have to encounter poor customer service from any employee. I asked the worker one basic question, and from there, the experience quickly descended...What upset and disheartened me the most is that employee did not take into consideration their behavior in the presence of a MINOR, which leads me to believe that they would disrespect an elder, disabled person, or ANY human being.To the OWNER and/or mananger of the gasoline station and DUNKIN Donuts, is this type of behavior acceptable in accordance to the company's VISION?Please, train your employees to be respectful and professional when they interact with customers.
Kid-friendliness: This company is NOT kid-friendly, NOR is it adult-friendly either.
Atmosphere: 1
Food: 5
Service: 1
On very busy days, there are usually only 2 people working, which is unfortunate, but it does not excuse the rude and hostility towards customers. It's a fear when needing a cup holder, they tend to be extremely upset you do not reach over the counter to grab it yourself and even worse when you politely ask if it's ok to grab one (response tends to be grabbing the entire pile and half slamming half quick throw towards the customer with unpleasant words). The one who I think is the MOD rolls her eyes or simply ignores the poor actions of her workers. Disappointing. But food and how the make the coffee is very good.
Parking: They do have 3 parking spots on site. If those are taken, then there is street parking going down a few stairs on the right side of the building.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Plain Stuffed Bagel Minis
Restaurantji Recommends
It's where I go on my way to work. It's fast food what can I say. I do love their hot chocolate. ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Never
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
We went to this location of Dunkin and didn't have anything!
Atmosphere: 1
Food: 1
Service: 1
Honestly I just happened to stop here one morning mostly for convenience store items after routinely driving by for the last year assuming it was one of the Self Serve Quick Stop Dunkin set ups. I must say that I was impressed. The employees aren’t super chatty (AND THANK GOD FOR THAT!) because they’re getting your order right the first time and getting you back out into rush hour traffic as quickly as possible. I also noticed that they absolutely know their regular customers and in a very short time stopped asking me if I’d like sugar in my iced coffee since the answer is always no. “With cream and whip cream on top, right?” Only daily coffee drinkers will understand how this warms your heart. I have to say the only thing that makes me sad is this location doesn’t have a drive thru. This is the reason they don’t see me often but there are a total of 3 in a 2 mile radius and this is the only one I go to within that distance.
Dietary restrictions: Diabetic
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