The cashier that was working the only open register today around 8:00 pm was very rude. He threw the receipt on the counter at me after I finished my transaction. Not sure what his issue was but he clearly was having a bad day because he was rude from the time I got in the line. I asked him for double bags with my groceries, he didn’t double bag the groceries so I asked him again he proceeded to say “I heard you the first time”.. I should’ve spoke to a manager before I left but I was in a rush. Luckily I found his name on my receipt. If you are the manager and you see this review, I hope you plan on taking disciplinary action against your employee because this is NOT good customer service. I’ve been coming here for years and never received such a disrespect service. Throwing the receipt on the counter at a customer is insane. His name is Diego, I’ll also be contacting the Safeway corporate office as well to report him.
Rosie Carpenter
The places has lots of variety and the fruits they sell are really looking fresh
ghulam haider
Placing disinformation regarding customer service, Staff having nonprofessional behavior, No competent trained staff.
A. Makela
Clean Safeway with a great FedEx pick up, along with tons of other customer services, all co-located with great grocery shopping.
Zachary Vida
Kensington has a great layout.
Devon Janes
The people here have been pretty nice and helpful so the review doesn't reflect the staff. This is one of the worst setup Safeways I've been to though and it doesn't make sense why. It's overly cramped, aisles aren't intuitively placed, and the constant stocking during the day just makes it worse. Went to grab peppers today and there's bins of other produce in front of the produce shelves meaning unless you're tall with long arms you can't reach stuff. Just a frustrating shopping experience every time we pop in here.
Azeb Debebe Mengistu
The worst place on the planet. Customer service desk never manned and unhelpful
cheryl santiago
First time here. Very hard to find anything. The layout is no logical and cluttered. The staff was freindly when I ask where things were located.
Kenny Smith
I hate it here. Sucks that it’s the only store in town.
Stevie Writes
Well stocked, conveniently located with plenty of parking. Excellent produce and meat options.
No checkers, had to use the self check out two trips in a row. I was buying a lot of groceries. Frustrating.
joc v.
The cart attendant wasn’t paying attention and almost hit me. I stopped to avoid hitting anything and then he flipped me off.
Joe Lazarony
Consistently out of basic items I would shop here for, so I began shopping at Giant instead even though I live right upstairs.
Also, the people who hang outside and in the doorway are not inviting and sketchy.
Clued In
I am giving this place 5 stars mostly on the fact that they figured out online food shopping. They did it efficiently and accurately . The competition , let's just them 'A Fresh store' is clueless, none of the stuff on their site is ever in stock, and they don't know how to deliver. Anyway many thanks to Safeway, will continue to be a loyal customer.
Brenda Athanas
This Safeway is wonderful. The employees are great and helpful. Produce is fresh and store is always well stocked.
The cashier that was working the only open register today around 8:00 pm was very rude. He threw the receipt on the counter at me after I finished my transaction. Not sure what his issue was but he clearly was having a bad day because he was rude from the time I got in the line. I asked him for double bags with my groceries, he didn’t double bag the groceries so I asked him again he proceeded to say “I heard you the first time”.. I should’ve spoke to a manager before I left but I was in a rush. Luckily I found his name on my receipt. If you are the manager and you see this review, I hope you plan on taking disciplinary action against your employee because this is NOT good customer service. I’ve been coming here for years and never received such a disrespect service. Throwing the receipt on the counter at a customer is insane. His name is Diego, I’ll also be contacting the Safeway corporate office as well to report him.
The places has lots of variety and the fruits they sell are really looking fresh
Placing disinformation regarding customer service, Staff having nonprofessional behavior, No competent trained staff.
Clean Safeway with a great FedEx pick up, along with tons of other customer services, all co-located with great grocery shopping.
Kensington has a great layout.
The people here have been pretty nice and helpful so the review doesn't reflect the staff. This is one of the worst setup Safeways I've been to though and it doesn't make sense why. It's overly cramped, aisles aren't intuitively placed, and the constant stocking during the day just makes it worse. Went to grab peppers today and there's bins of other produce in front of the produce shelves meaning unless you're tall with long arms you can't reach stuff. Just a frustrating shopping experience every time we pop in here.
The worst place on the planet. Customer service desk never manned and unhelpful
First time here. Very hard to find anything. The layout is no logical and cluttered. The staff was freindly when I ask where things were located.
I hate it here. Sucks that it’s the only store in town.
Well stocked, conveniently located with plenty of parking.
Excellent produce and meat options.
Restaurantji Recommends
No checkers, had to use the self check out two trips in a row. I was buying a lot of groceries. Frustrating.
The cart attendant wasn’t paying attention and almost hit me. I stopped to avoid hitting anything and then he flipped me off.
Consistently out of basic items I would shop here for, so I began shopping at Giant instead even though I live right upstairs.
Also, the people who hang outside and in the doorway are not inviting and sketchy.
I am giving this place 5 stars mostly on the fact that they figured out online food shopping. They did it efficiently and accurately . The competition , let's just them 'A Fresh store' is clueless, none of the stuff on their site is ever in stock, and they don't know how to deliver. Anyway many thanks to Safeway, will continue to be a loyal customer.
This Safeway is wonderful. The employees are great and helpful. Produce is fresh and store is always well stocked.
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