Subway

5210 Nicholson Ln Store No. 13B, Kensington
(240) 221-0550

Recent Reviews

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Lé_ Kat

I mean I could have given a two stars for the food but it’s a sandwich kind of hard to mess that up…. After shopping at home goods waiting for my car to be Done I had to use the restroom and hungry. So subway is usually a good option until entered the bathroom. Couldn’t believe it and I was like shoot I’m in it now. The two ladies there were not friendly that day but not mean either but didn’t want to be there. I was glad the one without the mask made my sandwich she seemed more sound. Usually subway is a really nice atmosphere but this was get in get out hopefully you don’t get sick. Proud to say u have a good immune system.

O yeah and they are hiring 🙃

Atmosphere: 1

Food: 1

Service: 1

Alex Vasquez

The ladies working were visibly upset, messed up on all 4 of my sandwiches , gave me the wrong cookie and the food made my stomach hurt. Do not recommend the Nicholas lane location!!!

Atmosphere: 1

Food: 1

Service: 1

Sunn Mahn

Order online 30 mins ahead and still food was not ready for pick up. Service is horrible here. Would not recommend waste of time.

Atmosphere: 1

Food: 2

Service: 1

Richard H

I haven't ate subway in 3 years or so. Had it tonight with my kids. Food is subpar; staff was nice. the new flatbread I didn't know about was not good. Basically eating a burned tortilla chip if you toast it. And the biggest issue....price. way too expensive. Not this franchises fault, but subway has gotten too expensive and their food quality has remained poor. Won't return.

Atmosphere: 3

Food: 1

Service: 4

Arya Akmal

This used to be a great store, but has deteriorated terribly since new management took over. The workers are first rate but the new owner/manager is awful. For weeks at a time the fountain drinks do not work, specials are not updated and basic amenities are unavailable. Such a shame.

Atmosphere: 1

Food: 1

Service: 1

TC Wood

Carry pizza with an additional signature choice in toppings. Subway may be getting rid of pizza I was informed.

Atmosphere: 5

Food: 5

Service: 5

1neOf 1ne

This is a Really Nice Clean Friendly Subway!!!

Atmosphere: 5

Food: 5

Service: 5

Courtney B

I usually don't have any issues with my pick up orders at this location, but today, my sub is horrible. It seems like they completely skipped over my special instructions and everything I asked for extra of; isn't extra. I also asked for my meat and cheese to be warned up (I don't like hard bread from toasting) and my sandwich is cold. Just wasted a whole footlong smh.

Atmosphere: 4

Food: 1

Service: 1

C C L

Rude staff. Refused that I use the bathroom. Customer or not, it should not be so. In the middle of a big shopping center with many options, a big international chain such as Subway, no one should be denied the use of the bathroom. BTW, I am a customer...

Atmosphere: 1

Food: 2

Service: 1

Ekaterina R

Avoid this location at all cost!

Atmosphere: 1

Food: 1

Service: 1

Bethesda Gal

It's a Subway, so no atmosphere, no decor, but the place was super clean -- possibly close to closing time at 4:40p on a Tuesday. Easy parking in this large strip mall parking lot. I purchased two foot-long chicken and onion teriyaki sub combo meals, which included a small soft drink and choice of chips or a cookie for each meal. No other patrons in the store at the time, so very quiet, and the gal who helped was quick and pleasant... particularly when my newly-downloaded Subway App had to be re-downloaded to get it to work. But, as this was my very first time scanning from the Subway App, when I was told by the employee the scanner was ready I apparently held my phone too close to the scanner face because it didn't scan until I pulled my phone away in frustration...then, it beeped as scanned. But the store employee watched me as I kept trying to scan with my phone right up against the scanner and I even said it's not working but she didn't suggest that I was holding my phone too close. Also, when I asked to instead provide my phone number to get points -- because when I initially signed up for the rewards program, it stated that my phone number would suffice for in-store points accrual -- the employee indicated that wasn't doable. As the only staff member at the counter, she didn't seem like a new employee -- she certainly knew how to make the subs and ring up the combo purchases -- so, it could be that some additional scanner and rewards program training/information is needed. However, to rectify the scanning problem, she might have consulted with the other employee in the back, who passed through the front for a second when I first arrived at the counter, especially since they weren't busy. And, to add to the experience, both heavy foot-longs were placed in the same bag, which handles broke off and the thin paper bag crashed onto the rain-soaked ground spilling out the chips just as I reached my car -- those flimsy paper carry bags aren't strong enough to hold two foot-long subs, which should have been placed in separate bags. Anyway, though a few frustrations, when I finally got home, I thoroughly enjoyed my sub.

Atmosphere: 2

Food: 5

Service: 4

Kanza Mouafikoune

Great food, great service. Loved the sub, will definitely go

Atmosphere: 5

Food: 5

Service: 5

BranDREWbian 1

My daughter and I come to this Subway often during the school year. We know the usual workers but we haven’t been all Summer…Until today.I entered, took pics as usual, and waited to order.My turn, staff member didn’t smile, didn’t greet; just asked, “What do I want?”.It seems as if she had an attitude.She then tells me not to record and walks away from counter mid sandwich wrap…Anyway, I won’t let one bad apple spoil the bunch and stop coming to this Subway but I will immediately turn around and eat elsewhere from now on if I see her at the counter!

José Neftaly Yanes

I know several Subway establishments in the area, this one makes the difference, the staff is very diligent, the place is very clean and the vegetables look fresh and orderly... Congratulations to the staff, it is difficult to find workers like that.

Kathryn Denise

Got dinner. Very good

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