My husband and I absolutely love this Jersey Mike's location. The staff is very friendly and the restaurant is extremely clean. The manager, Joe is amazing. He exerts every effort to provide superior customer service to all patrons who visit this location. This is the best sub shop in Maryland. Joe is awesome, and always greets every customer with a big smile. Joe is indeed a valuable asset to his company. Thanks, Joe!!
Atmosphere: 5
Food: 5
Service: 5
Mia J
Went to Jersey Mikes today to get lunch for my son and I when entering I saw the Spanish lady behind the counter with a smirk on her face I didnt pay it any mind a lady walked in and the guy behind the counter and the lady made remarks regarding her appearance I said something to them about it because its very unprofessional to talk about ur customers as there entering your establishment without your customers buying your food u would not have a paycheck … poor management poor customer service
Atmosphere: 1
Food: 2
Service: 1
Dana Jarmon
They wear the same gloves to do EVERYTHING (clean the counter, check ppl out at register, take orders with pen & paper, take tickets from grill). Please change your gloves when handling food!
Brent Huntt
Walked in literally at 8:59 when they were about to close and we didn't realize... Although, they told us to stay and took care of us! Great service, and hot subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
eric moore
Always a good quick option for a tasty sub. Try the Italian or cheese steak!
Star
It wasn't able to eat my sandwiches. When I was talking to the manager he had a glob of snot in his nose. Then, he went back to start helping with sandwiches. It turned me off. I kept thinking about it as I ate. Waste of money. Sandwiches went in the trash. When I walked in, he was also yelling at the workers in the back as he was in the front of the store. Telling one of them to get up there. Sir, they are not your children. They are human beings and a child of God's. Like who are you talking to. I can only imagine how you talk to them when Customers are not there.
Sierra J
Ordered on Grubhub and they didn’t even try to get my meal right. No chips, brownie and BOTH sandwiches were incorrect. Horrible service.
Robin Henry
To add extra condiments you can't do it online. No answer the phone to do so
Lindsey Hoffman
We visited this store today, my daughter & I, & I was throughly impressed with the customer service from Malik. He was very engaging, friendly & made the experience memorable. I definitely want to recognize & applaud his behavior & service!
Damia McMillan
Dustin is literally the best! He is super nice. My cheese steak was perfect!
I actually like the employees and the quality of the products from this location.
Sometimes, the bread it baked a smidgen too long, but that's not a huge issue because it's not like it's burnt into a brick or too hard to chew. It's just a little crunchy.
Atmosphere: 4
Food: 5
Service: 5
Ashley Tucto
Got my order curbside. Amazingly fast service. And food was awesome. I got the Italian sandwich
Food: 5
Service: 5
Recommended dishes: Sandwich
T B
I love the sandwiches at Jersey Mike's Subs in Laplata, MD, but I hate their bread? By the time you get home with a hot or cold sub, your bread is soggy because they don't toast it. I'd rather go to Charley's for Hot subs or Jimmy John's/Subway for a Cold one. Subway will toast your sandwich for you. The Bread is MUCH better, and there is no soggy sub once I arrive home.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sub
James Barnes
Always the best attitudes and feel I come every Friday for lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Everett Gantt
Dustin is awesome and has great customer service!! Whether he's helping the 5th or the 50th customer, he ensures everyone gets the same energy.
My husband and I absolutely love this Jersey Mike's location. The staff is very friendly and the restaurant is extremely clean. The manager, Joe is amazing. He exerts every effort to provide superior customer service to all patrons who visit this location. This is the best sub shop in Maryland. Joe is awesome, and always greets every customer with a big smile. Joe is indeed a valuable asset to his company. Thanks, Joe!!
Atmosphere: 5
Food: 5
Service: 5
Went to Jersey Mikes today to get lunch for my son and I when entering I saw the Spanish lady behind the counter with a smirk on her face I didnt pay it any mind a lady walked in and the guy behind the counter and the lady made remarks regarding her appearance I said something to them about it because its very unprofessional to talk about ur customers as there entering your establishment without your customers buying your food u would not have a paycheck … poor management poor customer service
Atmosphere: 1
Food: 2
Service: 1
They wear the same gloves to do EVERYTHING (clean the counter, check ppl out at register, take orders with pen & paper, take tickets from grill). Please change your gloves when handling food!
Walked in literally at 8:59 when they were about to close and we didn't realize... Although, they told us to stay and took care of us! Great service, and hot subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
Always a good quick option for a tasty sub. Try the Italian or cheese steak!
It wasn't able to eat my sandwiches. When I was talking to the manager he had a glob of snot in his nose. Then, he went back to start helping with sandwiches. It turned me off. I kept thinking about it as I ate. Waste of money. Sandwiches went in the trash. When I walked in, he was also yelling at the workers in the back as he was in the front of the store. Telling one of them to get up there. Sir, they are not your children. They are human beings and a child of God's. Like who are you talking to. I can only imagine how you talk to them when Customers are not there.
Ordered on Grubhub and they didn’t even try to get my meal right. No chips, brownie and BOTH sandwiches were incorrect. Horrible service.
To add extra condiments you can't do it online. No answer the phone to do so
We visited this store today, my daughter & I, & I was throughly impressed with the customer service from Malik. He was very engaging, friendly & made the experience memorable. I definitely want to recognize & applaud his behavior & service!
Dustin is literally the best! He is super nice. My cheese steak was perfect!
Restaurantji Recommends
I actually like the employees and the quality of the products from this location.
Sometimes, the bread it baked a smidgen too long, but that's not a huge issue because it's not like it's burnt into a brick or too hard to chew. It's just a little crunchy.
Atmosphere: 4
Food: 5
Service: 5
Got my order curbside. Amazingly fast service. And food was awesome. I got the Italian sandwich
Food: 5
Service: 5
Recommended dishes: Sandwich
I love the sandwiches at Jersey Mike's Subs in Laplata, MD, but I hate their bread? By the time you get home with a hot or cold sub, your bread is soggy because they don't toast it. I'd rather go to Charley's for Hot subs or Jimmy John's/Subway for a Cold one. Subway will toast your sandwich for you. The Bread is MUCH better, and there is no soggy sub once I arrive home.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sub
Always the best attitudes and feel I come every Friday for lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Dustin is awesome and has great customer service!! Whether he's helping the 5th or the 50th customer, he ensures everyone gets the same energy.
Atmosphere: 3
Food: 5
Service: 3
Loading...