Domino's Pizza
9509 Lanham Severn Rd, Lanham
(301) 459-3500
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I am 5 min away from the store it did take 60 min to bring my pizza
Atmosphere: 1
Food: 1
Service: 1
Service sucks from this dominos, I placed an online carryout order got to the store and was told it would take another hour to make. I canceled my order.
Atmosphere: 1
Food: 1
Service: 1
In correct order, the store doesn't answer the phone. Awaiting a answer for over 20 minutes. Corporate just sends a text to provide information with no immediate resolution. After calling twice waiting a total of 30 minutes the staff was unable to resolve and needed to call a manager offsite. Highly unprofessional, no customer service at all.
Atmosphere: 1
Food: 1
Service: 1
No employee had on gloves not even the food handlers and preparer .They making pizzas, touching cash register and the phone. This Dominos needs to be closed down before someone get sick. They need a surprise food inspector visit. I cancelled my order
This is the most horrible experience I’ve ever had with Domino’s. The driver took forever and kept lying about being at the delivery location and the effrontery to ask me to shut up while he was lying. He eventually showed up and clearly just arrived as to the lies of being at the location when he was not there with zero remorse. I called the store and the manager picked at first to let me know the driver was on the way. I called over and over again to report the driver but no one picked. Clearly the manager and the driver are on the same boat. What a horrible team!
Staff at restaurant nice. Drivers don't often follow instructions. Recommend picking up order if possible.
Atmosphere: 3
Food: 5
Service: 4
Unprofessional! Poor management! Poor performance! Poor customer service! Poor leadership!
Atmosphere: 1
Food: 1
Service: 1
The food is always crap from this dominos idk what yall be doing different then all the rest. Service is usually hot or miss they’ll be super nice and helpful or complete a holes.
Atmosphere: 2
Food: 2
Service: 2
If I could give zero stars I would these people working here are lazy , I don’t recommend it. No wonder they got 3 stars
Your store is HORRIBLE. You have the worst people working there who have 0 customer service and offer NO apologies for delayed/incorrect. I ordered for delivery on July 1st, and it took so long I had to go to the store to pick up my order. They offered no customer service or apologies for it being so delayed or having to get it myself. No offer to refund delivery charge or ANYTHING. I (begrudgingly) ordered again tonight, and as you can see from the pictures and time stamps it again was delayed. I ordered at 6:05. The driver left the store at 6:27. My order was FINALLY delivered at 7:38pm. It was cold, and to top it off….wrong. I don’t know what changed in this store because they used to be absolutely perfect, but whatever it is ONLY order from here IF you want a wrong, cold order that is delivered HOURS after you place your order no matter if it is wrong…..If I could give a negative star…I would.
Restaurantji Recommends
I’ve been coming here for ten years now and honestly the place has gone to shit. Today was my last straw. They always half ass the wings and drizzle over them once with sauce (dry.) But today they gave me NO sauce. It’s half my fault for not checking before leaving but honestly, this is what you do for a living. At least do it right. The pizzas have gotten smaller. Some days a Large is actually a large. Most days a large looks like a small/medium.
So they messed up my order for delivery ,told me they going remake it and send it back out. Never did anything so we didn't get everything we ordered. It's the lies for me.
Atmosphere: 1
Food: 2
Service: 1
Their Stuff Crust Pizza is The Best We Ever Had
Atmosphere: 5
Food: 5
Service: 5
We decided to order from this Domino’s after a busy day and we’re hoping for something quick. We placed our order at 6:30 and it’s now 7:46 and we haven’t received our order. We live a few miles down the road. I placed delivery because I have several kids and the baby was already asleep so I couldn’t just load them up to go pick it up myself.
The app says the driver left at 6:56 to deliver our order. I called the restaurant and they said there was an issue and the driver will be here eventually. No apologies. In fact, if anything he sounded annoyed.
Kicking myself for ordering from here. If you want a quick pizza, go to any of the other franchises or places. Don’t order from this place. They will leave you hungry and don’t offer any help.
Atmosphere: 1
Food: 2
Service: 1
I have been calling for an hour to change an order nobody picked up my calls at all
Loading...