Dunkin'
7903 Annapolis Rd, Lanham
(301) 459-8244
Recent Reviews
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It’s was tough not to give 5 stars. I come to this location a lot for breakfast and coffee. The manager at this location…. 7 stars out of 5. She knows her customers and goes way above and beyond for service. The other staff can sometimes be less customer handy. As customers have to catch their attention or have to follow up just to get the mobile orders placed ahead of time. I will say that, thanks to management being so helpful, they don’t great. If she can teach her skills to the staff, they would be an amazing business.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich, Croissant, Egg and Cheese
This location is awesome !!.. they get it right EVERY time I go and the staff is super friendly .. they also move quickly !!..
Atmosphere: 5
Food: 5
Service: 5
Took over 30mins to get through the drive thru when there was only 2 cars ahead of me in line and each order did not contain many items as it appeared being passed through the window.... Do not recommend this place, unless you want to wait forever in line when they are not even a busy store on a Saturday night at 4:30pm....
Atmosphere: 1
Food: 2
Service: 1
Nah muffin was cold and tasted weird, and the everything bagel was the same but this one was also too hard.
Waited in the line for over 17 minutes worker's are very confused they took my order did not gave me choice to pick my donuts 3 boxes of what they wanted to give me from the back .
Asked for an iced decaf, extra ice, regular cream. Was presented with something other than that.
Food: 1
Service: 1
This place is crowded in the morning. Drive-thru is always full. No parking space and service is slow maybe because the place is small.
Atmosphere: 1
Food: 4
Service: 4
Busy place. Tight parking. Great customer service.
They close at 9pm. i went through drive thru at 8pm and told me they didn’t have various drinks including frozen coffee they kept using the excuse they were about to close until i told the girl that it say they clone in a hour. Had a whole attitude the whole time. Looked like they were cleaning up already at 8pm.
Service: 1
I don’t normally leave reviews, but this is about the fifth or sixth time my order has been wrong at this location. Sometimes I’ve been able to go back and get it corrected, but most of the time I can’t because I’m running late or stuck in the drive-thru line. Today, I ordered and paid for avocado toast with bacon — and was given plain avocado toast with no explanation or warning. It’s frustrating to feel like I have to double-check every order when this should be simple customer service. I keep coming here because it’s close to home, but this consistent pattern is disappointing and frustrating.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Everyone acts like they are too busy to help you, and the service is as bad as the coffee. Do yourself a favor and skip this location; it’s not worth the hassle.
Atmosphere: 1
Food: 1
Service: 1
The afternoon staff closes early and pretend they don't have anything when there's about an hour left until closing. Takes forever for someone to take your order too. The morning staff on the other hand is always super nice and helpful.
Service: 1
The service was quick, though the staff was easily distracted.
Atmosphere: 4
Food: 5
Service: 4
Staff is friendly and courteous, which brightens my start of my workday.
Atmosphere: 5
Food: 5
Service: 5
They are very racists with Latinos people
May 13 2025 4:15
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