Great Service. I screwed up my mobile order (sent to another starbucks š) and they made my order on the spot and didn't charge me extra. Thank you š
Gelo3918
Super good, amazing service and tasted amazing
Atmosphere: 5
Food: 5
Service: 5
Avram Americanu
Extremely slow workers every time I come to get coffee from them it takes about 15 to 20 minutes and about 12 minutes to 15 in drive-through
Itās also very dirty inside itās disgusting to drink a coffee inside. The tables are very messy.
This big guy called Zizo. I asked him to remake my coffee because it was watery. He talks to me in an attitude tells me I have to wait 15 minutes because you say heās busy
Atmosphere: 1
Food: 1
Service: 1
Deria Gadsden
Excellent service. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Juliana M.
Why is the service so horrible! Starbucks please hire new people. They make your order wrong and then give you an attitude! Get it together please!
Atmosphere: 1
Food: 1
Service: 1
E U
Poor service hereā¦donāt make customers waster their time, process a mobile order just to leave an empty wrapper of an item written in sharpie āout of stockā. Simply update your mobile ordering so items unavailable cannot be ordered. Horrible service and this is the second time this has happened hence the reason for this review.
Service: 1
Shakira Crandol McMillan
Waiting 30 minutes for one drink all for the drink to be given to me as something I didnāt order makes zero sense
Atmosphere: 1
Food: 1
Service: 1
Belete Getachew
Iāve always had great experiences at this Starbucks location in the past ā friendly staff and great coffee. But this week has been really disappointing. For the past three or four days, I havenāt been able to get my favorite coffee drink because the front counter keeps saying the coffee machine is broken. When I ask when it will be fixed, they just say they donāt know. I hope this gets resolved soon because I really enjoy coming here for my coffee, but lately itās been frustrating.
Service: 1
Nichole
I sincerely hope that management team members are reading the reviews and takes into consideration what the customers are saying about this location. The customer service is extremely poor & careless. Itās unfortunate the structure of the drive-through prevents you from getting out of line when you find out that they are out of an item and/or theyāve made a rude comment while youāre trying to place your order. Iāll drive a little further to go to the other locationsā-better service.
Atmosphere: 1
Food: 1
Service: 1
Christian N
I donāt like posting negative reviews, and I almost always regret it later, but this is an honest review. Bought coffee here twice on Saturday and once on Sunday this weekend because itās close to the Hampton Inn where we were staying. Saturday morning was great, though service was notably slower than most Starbucks. Saturday at Noon and Sunday morning was painfully slow, as others have mentioned, and the store was out of cold brew and pumpkin spice at Noon on Saturday and the drive through was 40 minutes long (and you get trapped in the drive through line just to find out they are out of the stuff you came there for). Sunday at 6am opening they were still out of pumpkin spice (my daughters are pumpkin fans) in the middle of September. Very disappointing. To be fair this location is crazy busy, so Iām sure itās a challenge to manage. From the reviews it sounds like service is an ongoing issue unfortunately, so I recommend finding a different Starbucks - one with better / faster service and inventory management.
I had a great experience today at this location 11 am. My drink was so refreshing and delicious. The customer service went above and beyond. I loved the energy and enthusiasm of the guy who took my order. Best customer service ever.!! I would also like to mention that he greeted me in Spanish and that was special for me because Iām very proud of my roots.
Atmosphere: 5
Food: 5
Service: 5
Dennis Guinaugh
Ran well, use mobile app had minimal wait time. I travel alot one of the better drink makers out of all Starbucks I been too. But I tip so, it help......
Atmosphere: 5
Food: 4
Service: 5
Amy Jo Jo
Baristas are always cheerful and quickly fill my order. Bright, airy, happy space.
Atmosphere: 5
Food: 5
Service: 5
Matt Jacob
Iāve gone here a dozen times or so, and I have found the staff to be nice and attentive.
Atmosphere: 4
Food: 5
Service: 5
Leonard Achu
No so gd experience after yesterday.taste like shit, still need coffee
Great Service. I screwed up my mobile order (sent to another starbucks š) and they made my order on the spot and didn't charge me extra. Thank you š
Super good, amazing service and tasted amazing
Atmosphere: 5
Food: 5
Service: 5
Extremely slow workers every time I come to get coffee from them it takes about 15 to 20 minutes and about 12 minutes to 15 in drive-through
Itās also very dirty inside itās disgusting to drink a coffee inside. The tables are very messy.
This big guy called Zizo. I asked him to remake my coffee because it was watery. He talks to me in an attitude tells me I have to wait 15 minutes because you say heās busy
Atmosphere: 1
Food: 1
Service: 1
Excellent service. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Why is the service so horrible! Starbucks please hire new people. They make your order wrong and then give you an attitude! Get it together please!
Atmosphere: 1
Food: 1
Service: 1
Poor service hereā¦donāt make customers waster their time, process a mobile order just to leave an empty wrapper of an item written in sharpie āout of stockā. Simply update your mobile ordering so items unavailable cannot be ordered. Horrible service and this is the second time this has happened hence the reason for this review.
Service: 1
Waiting 30 minutes for one drink all for the drink to be given to me as something I didnāt order makes zero sense
Atmosphere: 1
Food: 1
Service: 1
Iāve always had great experiences at this Starbucks location in the past ā friendly staff and great coffee. But this week has been really disappointing. For the past three or four days, I havenāt been able to get my favorite coffee drink because the front counter keeps saying the coffee machine is broken. When I ask when it will be fixed, they just say they donāt know. I hope this gets resolved soon because I really enjoy coming here for my coffee, but lately itās been frustrating.
Service: 1
I sincerely hope that management team members are reading the reviews and takes into consideration what the customers are saying about this location. The customer service is extremely poor & careless. Itās unfortunate the structure of the drive-through prevents you from getting out of line when you find out that they are out of an item and/or theyāve made a rude comment while youāre trying to place your order. Iāll drive a little further to go to the other locationsā-better service.
Atmosphere: 1
Food: 1
Service: 1
I donāt like posting negative reviews, and I almost always regret it later, but this is an honest review. Bought coffee here twice on Saturday and once on Sunday this weekend because itās close to the Hampton Inn where we were staying. Saturday morning was great, though service was notably slower than most Starbucks. Saturday at Noon and Sunday morning was painfully slow, as others have mentioned, and the store was out of cold brew and pumpkin spice at Noon on Saturday and the drive through was 40 minutes long (and you get trapped in the drive through line just to find out they are out of the stuff you came there for). Sunday at 6am opening they were still out of pumpkin spice (my daughters are pumpkin fans) in the middle of September. Very disappointing. To be fair this location is crazy busy, so Iām sure itās a challenge to manage. From the reviews it sounds like service is an ongoing issue unfortunately, so I recommend finding a different Starbucks - one with better / faster service and inventory management.
Food: 3
Service: 2
Restaurantji Recommends
I had a great experience today at this location 11 am. My drink was so refreshing and delicious. The customer service went above and beyond. I loved the energy and enthusiasm of the guy who took my order. Best customer service ever.!! I would also like to mention that he greeted me in Spanish and that was special for me because Iām very proud of my roots.
Atmosphere: 5
Food: 5
Service: 5
Ran well, use mobile app had minimal wait time. I travel alot one of the better drink makers out of all Starbucks I been too. But I tip so, it help......
Atmosphere: 5
Food: 4
Service: 5
Baristas are always cheerful and quickly fill my order. Bright, airy, happy space.
Atmosphere: 5
Food: 5
Service: 5
Iāve gone here a dozen times or so, and I have found the staff to be nice and attentive.
Atmosphere: 4
Food: 5
Service: 5
No so gd experience after yesterday.taste like shit, still need coffee
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