Starbucks
9350 Taj Ln, Glenarden
(301) 386-6118
Recent Reviews
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Its crazy at 8:30pm they locked the doors a d ignored us when hours are till 9:00 pm
Wait is horrible for drive thru
Atmosphere: 3
Food: 3
Service: 1
I’ve had multiple frustrating experiences at this Starbucks location, and I won’t be returning. The store is consistently dirty, with trash and clutter everywhere, which is off-putting. My drinks are rarely made correctly — whether it’s the wrong temperature or the wrong ingredients, it always seems like there’s an issue. The staff is also unfriendly, often seeming irritated or disengaged, which makes the visit unpleasant. On top of all that, the wait times are ridiculously long, even when there aren’t many people in line. Overall, it’s been a disappointing experience every time I’ve gone, and I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Around noon, my husband went to pick up our coffee and came straight home. When I went to drink mine, I noticed it was cold. I called him to confirm the pickup time, as we always have a custom order. Upon removing the sleeve to check, I saw that the coffee had been made at 10:30 AM and was not even full. It was clear that we had been given someone else's drink—one that had already been consumed. The thought made me sick.
My husband returned to Starbucks, but there was a clear lack of care from the employees. When he requested to speak with a manager, none were available. While they did issue a refund, the experience was completely unacceptable. I have since filed a complaint with the health department.
Always a hit or miss
This is a follow up to a previous rating. I am still waiting on a simple grande Pike. I had to ask for someone to see where it was after waiting 35 minutes. They found my coffee just sitting on the counter by the coffee machine. Tried to serve it to me cold. I'm waiting for it to be remade after 41 minutes of waiting and a missed meeting. This has become the worst experience. Lack of training and follow through.
Service: 1
Store cleanliness was lacking. Counters, tables, and floors were filthy and sticky. Bathroom was disgusting. This was a buildup of dirt, not a single instance.
Atmosphere: 2
Food: 3
Service: 3
Go to another Starbucks you will literally be in the line for over 30 minuets and even mobile orders are chaotic here last time coming to this Starbucks. I’ve been in line for 20 minuets, insanity
they move sooooo slowwwwww
the person at the register he was so rude and kept cutting us off while we were placing our order.
Service: 1
Restaurantji Recommends
Took over 25 min to make a hot chocolate. 👎
Atmosphere: 1
Food: 1
Service: 1
The service is horrible to many young ppl working there I get it everyone needs a job I was waiting on a door dash order they made me wait in line to tell me to call the customer that they didn’t have no bacon light skin heavy set guy with hair who drives a small Honda he didn’t care because he was making his food to go I’m guessing he was off the clock that’s just rude something need to be done I won’t be picking up orders from there anymore
Service: 1
I am new the Starbucks and has become my new favorite however, today It's a Saturday at 2pm and they are out spinach egg white and turkey pesto sandwich. They close at 9 i wander of they will run out of everything by 3.
The wait is too long the employees are very slow the manager is very rude his customer service is unacceptable he need to be removed and all employees need to be trained
Atmosphere: 2
Service: 1
Takes wayyy too long with orders and gets the orders wrong every time. I HATE THIS
Atmosphere: 2
Food: 1
Service: 1
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