America's Best Wings in Laurel

I ordered 15 chicken wing there’s a promotion buy 15 and get 15 free and because I told them about the prom they got mad and they didn’t want to take my order and they were so rude and the refuses to take my order ….Literally they ignored us like we were nobody .. Omg I was so upset because I always go there to eat …I don’t know who is worse the manager or the Mexican cashier ..

Atmosphere: 1

Food: 1

Service: 1

Their customer is service is the best.

Food: 4

Service: 4

Recommended dishes: Wings

For 4 chicken wings, over 20 mins to cook wings......

Atmosphere: 1

Food: 1

Service: 1

Customer service was not good, sandwich did not have enough chicken on it. Will not visit this store again. Do not waste you money and time

Atmosphere: 1

Food: 1

Service: 1

Save your money. Paid $17 for wings, got them home and they taste like they had just been sitting and was recoded in sauce. I called to see if they can be remade and supposedly they have a policy that they will not remake or refund once it’s left the store. Who’s tasting a wing in the store?? Last time I’ll get anything from here. Avoid Avoid Avoid

Food: 1

Service: 2

The owner is so genuine. He was so pleasant and my food was great as well.

Atmosphere: 5

Food: 5

Service: 5

I called and it is under new management I was informed. I wanted to order 200 wings for a party the online menu says $199, the lady on the phone was telling me $260. She refused to help me and informed me that she was email the owner.

Atmosphere: 1

Service: 1

Got my order wrong and lied about communication. The manager lied as if she could hear over watching the cameras. Whole attitude, worse food place experience wouldn’t refund wouldn’t offer me new food and more terrible service. Anybody have a number where I can report them.

I ordered a cheeseburger sub. Wasn't ready when I arrived. When I received my order, the bun was cold. Then it was a full of onions. I like onions but not

Atmosphere: 1

Food: 1

Service: 1

Nice menu. Delicious food

We are a local business in Laurel and for a luncheon we ordered America's Best Wings for pickup. Upon returning to the office we noticed there was ranch or blue cheese in the bag, one of employees went all the way back to America's Best for the front desk person to say it's a .50 charge for the sauce. We placed an order for over 30 wings and this lady was saying we needed to pay for dipping sauces. She was very rude in her delivery and did not have good customer service. The employee left with no dipping sauces, when the doctor called to inquire why the employee said "Wing orders does not come with a complimentary sauce you have to pay for it" which is absurd! Any other location will give you at least 1 complimentary sauce with your order. For this reason we will not be placing another order with this location and will tell others about our horrible experience.

Food: 1

Service: 1

The manager is rude and does not deliver good service. I’m pregnant and I placed an order on the phone for a Philly cheesesteak ADD shrimp. My husband came to pick up my food and at first she did not know where my food order was at so I had to call Beckett and confirm it. when I receive my order, it was only shrimp on it, so I proceeded to call the establish me bad. The lady then argued with me back-and-forth, saying that well her lady did not get it wrong so she can do nothing to help me and she hung up the phone. Please do not ever go to this establishment ever again.

Atmosphere: 1

Food: 1

Service: 1

I been here before wings ok and it’s more pricey then a lot wing places 18 dollars for10 wings alone I asked for side blue cheese not extra was told have to pay for sauce like it don’t come with it and you not paying 18 dollars for 10 wings then the guy on phone didn’t answer after ordering they went pick upAnd got mad when I was mad I ordered 20 min ago why wasn’t it in, tried to act like he don’t remember then said he only gets paid 14 l3 dollars a hour,

Atmosphere: 1

Food: 2

Service: 1

Not a fan at all will not be visiting again.

Atmosphere: 2

Food: 2

Service: 4

I spend more than 60 dollars a week at Americas best buying food me and my family.. it always takes so long I almost Don’t get to eat on my break but I never Complained . But today I went In to ask for ketchup they said they had to charge me .. as we all know ketchup is free at Americas best (ranch and stuff cost extra but not ketchup.. I will Never go back to this location again and the parking is very unsafe anyway I dont suggest driving in the lot . The gentleman at the register is so well mannered but as for the manager she didn’t even come out when I asked to speak to her. Like I said Never again I know My little 60 a week doesn’t make a difference in all the money they receive a day but it’s a lot to me . Customer service is expected at the minimum especially when I’m a regular at this location.. I’ve never asked for anything extra any time I go. So for her to dismiss me like that I felt the need to write this up

Atmosphere: 1

Food: 1

Service: 1