Baskin-Robbins
14903 Baltimore Ave, Laurel
(301) 617-4965
Recent Reviews
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Ordered a pralines & cream milkshake, dude scooped from just the chocolate section. Not to mention why does it have chocolate in the first place? The shake sucked!
The quality of service sucks. ZERO work ethics. Never have all the flavors.
Atmosphere: 2
Food: 2
Service: 1
Went in there recently it was at least 85 degrees in there, very limited ice cream selection and what was available was yogurt. Always out of bananas, nuts, etc Only one person behind the counter on a Sunday afternoon. Not welcoming at all
Atmosphere: 1
Food: 1
Service: 1
Filthy floors. Poor customer service. Felt like we were a bother by just being there. Milkshakes were so soupy. Don't think we'll be returning.
Atmosphere: 1
Food: 3
Service: 1
Every time I've been to this place they never have bananas. They didn't have whipped cream, they didn't have waffle cone, they were missing many products.
Service: 1
The ice creams are really good, the cakes are very small although they taste very good, but the employees have very bad service, people who at first glance I can tell they don't like the work and serve customers very poorly! bad service and even if a place is very good food if they serve customers poorly I won't return
Atmosphere: 1
Food: 3
Service: 1
Gregory was kind, courteous and gave exceptional customer service. I picked butter pecan ice cream in a cup for my birthday ?. It was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
It's probably the worst Dunkin' Donuts i have ever visited. The two employees did not acknowledge our existence and even said "thank goodness" when we left after being unattended. A lot has changed for the worse in this location.
Atmosphere: 1
Food: 1
Service: 1
WHY ARE THEY OUT OF MULTIPLE FLAVORS AT 3PM ON A WEEK DAY. ABSOLUTELY RIDICULOUS.
Order of Uber eats got half my order and the fresh packed was a joke. This is the second time this has happened. So never again. Be better
Restaurantji Recommends
The young man working in there tonight (4/13/23) was by himself! And he was serving everyone quickly and with a smile. He hurried without appearing rushed. He had excellent eye contact and and treated everyone nicely. It was a pleasure coming in there today. Sorry we are only passing through this state or this would be a regular place for us.
WHY ARE THEY OUT OF MULTIPLE FLAVORS AT 3PM ON A WEEK DAY. ABSOLUTELY RIDICULOUS.
WHY ARE THEY OUT OF MULTIPLE FLAVORS AT 3PM ON A WEEK DAY. ABSOLUTELY RIDICULOUS.
People here don't like to work if I ask them for a sandwich or something to eat they make ugly faces and tell me I don't have it as long as they don't sell all the time they do the same they have bad service they are not sociable I'm sorry for the owner I should hire friendly people not despot like the two people who are in the morning.
I've been to the (relatively) new dunkin dohnuts - baskin robbins combo store. I've actually gone to the drive through 3 times, I have yet to get anything because I've left after waiting what I consider was too long each of the three times. I know work-ethic is a thing of the past, but if these people are being paid, they have to start to do something even if it does inconvenience them a bit.
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