Chick-fil-A
13600 Baltimore Ave Ste 600, Laurel
(301) 483-6441
Recent Reviews
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Lately I have experience missing items, wrong items or long wait on drinks. f
For the past months the evening shift crew has being disappointed. When I'm on the drive through you got some of the people taking orders on their phone instead of taking orders. Also when they make comments about customers is really disrespectful. I was a witness of this employee ( the girl that was taking cash) making fun of a lady who had difficulty walking, she eas making comments to another coworker( a girl taking orders) about get a wheelchair, slow lady you holding the line etc. Personally I felt irritated because clearly you can see this lady was disabled and make comments this horrible is so disrespectful, I did told the girls to have a little respect. Again lately this Chick fil a is going down hill.
Atmosphere: 2
Food: 3
Service: 1
Lady at the front with pink bowtie told me I shouldn't eat any more! 😭😭
Atmosphere: 4
Food: 3
Service: 1
Came for the waffle chicken sandwich, chose spicy. Second time having it, this location gave me maple syrup ! Game changer, much appreciated
Staff was professional and very kind, tables clean, people attentive
Also had the seasonal peppermint iced coffee to try
Syrup sits at the bottom, which I don’t mind too much sugar anyways. It’s a nice change in taste to have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I came here with my kids, one being 2.5yr old who decided to throw a fit because i wouldnt give him my chick fila sandwich. I gave him my sandwich (only for him to eat JUST the cheese lol) The manager saw how flustered i was and got me another sandwich! I offered to pay for it but he wouldn't let me. It was truly a really sweet gesture and a great way to start off the new year!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Mac \u0026 Cheese
The chicken nuggets are too salty.
Atmosphere: 3
Food: 2
Service: 4
Positive experience
Atmosphere: 5
Food: 5
Service: 5
Always good food and good service at Chick-fil-A! This restaurant is clean, welcoming, and family friendly. The food is delivered as expected with quickness and accuracy.
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A Waffle Review 🍗🧇
I tried the new spicy chicken waffle and yeah… no. The waffle was saggy, flimsy, and honestly had me questioning who approved this in the test kitchen. Chick-fil-A is amazing at a lot of things, but waffles might not be one of them.
I really think they should stick to biscuits because this wasn’t it at all. Flavor? Off. Texture? Off. Experience? Would not recommend.
Save your coins and get the regular spicy chicken biscuit instead!
Food: 2
30-piece nuggets in < 10 minutes with a packed drive through ... good stuff.
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
HORRIFICALLY slow drive thru
Atmosphere: 1
Food: 4
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
I was assisted by Cindy (the manager). I moved here not too to long ago and placed an order for the wrong location. Not only did Cindy replace my order but the other stores number wasn’t working (in order for me to cancel) so she personally called the supervisor on duty herself to initiate a refund (though it was in no way their fault) and I was out of there with my appropriate order within 5 min! Their patience, understanding and compassion was MORE than appreciated and is a continuation of my (thus far) amazing experience with moving to this area. I can imagine dealing with an innumerable amount of customers with all different types of personalities can be trying and exhausting but they didn’t let that compromise the consistent satisfactory experience that I’ve come to appreciate after a long trying day (where I’ve decided not to cook lol) from Chic-fil-a. Today might have been trying but the little things count and I am truly grateful! Thanks again Cindy! And thanks chic-fil-a for obviously having an eye for hiring superiority when it comes to customer service and humanness! We need that in this world! ❤️ I hope Cindy is recognized for what she may have felt was small but heavily impacted my day in the BEST way!!
Atmosphere: 5
Food: 5
Service: 5
In & out, quick & easy.
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service here, especially thanks to the manager Patrick.
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