The attention is very, very bad. Besides, everything is always dirty. I wouldn't eat at that place again.
Atmosphere: 1
Food: 1
Service: 1
Stik Olaizola
the attention is a disaster
Salina Cuffy
I asked for pinto beans and the server literally did not want to do a new plate. I said what I wanted before hand and still got attitude as if it’s my fault he got the order wrong. I would never come back here. Hanover and Gambrills location would never do such a thing.
Atmosphere: 1
Food: 1
Service: 1
Yesenia Nunez
I was a mad I ask for tocas and the guy only put 5 pics of meats in each toca, after I put all the other stuff in the toca I’m like I going to have a COLD TOCAS I told the cashier but they didn’t care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Terri Dennison
Store needs to follow online order directions also a avocado sticker at the bottom of the bowl really.
Jacqueline Ortega
I bought a burrito bowl last night around this time for dinner and woke up at 2am with hives and itching due to cross-contamination and I never got this before and I always order the same bowl for the past 10 years .
Parking: Lots of parking and nice outdoor space
Food: 1
Melissa Chavez
this chipotle sucks they barely add anything to your bowl and they have the audacity to charge you double you don’t get what you pay for!!This chipotle sucks .
Food: 1
Service: 2
Rishidev khatak
Ordered 3 chicken tacos which had big servings of toppings. That is great. However, they were packed so horribly in one aluminum foil that everything was mushed together in the end. It was like eating a big rice bowl without an actual bowl. I was very disappointed.
Atmosphere: 1
Food: 3
Service: 1
ABHI
Too rude customer service
Atmosphere: 1
Food: 1
Service: 1
Kyle Waters
The food was good and the service wasn't bad but the staff was very overwhelmed. Kudos to the gentleman who was working the cashier, prepping bowls for customers, and fetching the delivery drivers' orders. He needs a raise!! If not for him, my takeout would have taken an hour instead of the 30 minutes that it did.
The food is… well it’s chipotle, you know how that goes.
I did dine in an hour before closing time yet all the seats were up on tables and place was being moped.
Atmosphere: 3
Food: 5
Service: 3
January Thompson
I’ve been going to this chipotle for YEARS and never been in there for longer then 10 minutes (And thats only if its a rush) lately i will be in chipotle for 20+ minutes. The line will only be long because the workers are moving slow and taking there time. Sometimes there is only 2-3 staff there which holds it up even more. I don’t know whats been going on but i have always remembered the employees being fast and getting everyone in and out in a decent amount of time. And we are not even getting into the portions because we all know thats a problem if my bowl is 18+ dollars why is my bowl barely filled and i have 6 chickens pieces ? Even if you do a pick up order it takes them 10 minutes to even acknowledge you.
Atmosphere: 1
Food: 3
Service: 1
Kahlia Lewis
There terrible people. My order was wrong they missed items that they took my money for and and I’ve called 100 times and no one is picking up.
Yunio Ferreiro
It is a busy Chipotle. Overall, my experience was good although there were not napkins at the self service. The food was just normal “nothing special”.
Atmosphere: 4
Food: 4
Service: 4
DFW MILAN
I came in with all my work crew and I spent a good amount of money, we were dinning in and we asked nicely to turn up the heat because it’s freezing cold and they said it didn’t work this lady Isabel said she didn’t care and yelled at me said to put a bad review wasn’t going to effect her. This isn’t a way to treat customers
The attention is very, very bad. Besides, everything is always dirty. I wouldn't eat at that place again.
Atmosphere: 1
Food: 1
Service: 1
the attention is a disaster
I asked for pinto beans and the server literally did not want to do a new plate. I said what I wanted before hand and still got attitude as if it’s my fault he got the order wrong. I would never come back here. Hanover and Gambrills location would never do such a thing.
Atmosphere: 1
Food: 1
Service: 1
I was a mad I ask for tocas and the guy only put 5 pics of meats in each toca, after I put all the other stuff in the toca I’m like I going to have a COLD TOCAS I told the cashier but they didn’t care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Store needs to follow online order directions also a avocado sticker at the bottom of the bowl really.
I bought a burrito bowl last night around this time for dinner and woke up at 2am with hives and itching due to cross-contamination and I never got this before and I always order the same bowl for the past 10 years .
Parking: Lots of parking and nice outdoor space
Food: 1
this chipotle sucks they barely add anything to your bowl and they have the audacity to charge you double you don’t get what you pay for!!This chipotle sucks .
Food: 1
Service: 2
Ordered 3 chicken tacos which had big servings of toppings. That is great. However, they were packed so horribly in one aluminum foil that everything was mushed together in the end. It was like eating a big rice bowl without an actual bowl. I was very disappointed.
Atmosphere: 1
Food: 3
Service: 1
Too rude customer service
Atmosphere: 1
Food: 1
Service: 1
The food was good and the service wasn't bad but the staff was very overwhelmed. Kudos to the gentleman who was working the cashier, prepping bowls for customers, and fetching the delivery drivers' orders. He needs a raise!! If not for him, my takeout would have taken an hour instead of the 30 minutes that it did.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Burrito Bowl
Restaurantji Recommends
The food is… well it’s chipotle, you know how that goes.
I did dine in an hour before closing time yet all the seats were up on tables and place was being moped.
Atmosphere: 3
Food: 5
Service: 3
I’ve been going to this chipotle for YEARS and never been in there for longer then 10 minutes (And thats only if its a rush) lately i will be in chipotle for 20+ minutes. The line will only be long because the workers are moving slow and taking there time. Sometimes there is only 2-3 staff there which holds it up even more. I don’t know whats been going on but i have always remembered the employees being fast and getting everyone in and out in a decent amount of time. And we are not even getting into the portions because we all know thats a problem if my bowl is 18+ dollars why is my bowl barely filled and i have 6 chickens pieces ? Even if you do a pick up
order it takes them 10 minutes to even acknowledge you.
Atmosphere: 1
Food: 3
Service: 1
There terrible people. My order was wrong they missed items that they took my money for and and I’ve called 100 times and no one is picking up.
It is a busy Chipotle. Overall, my experience was good although there were not napkins at the self service. The food was just normal “nothing special”.
Atmosphere: 4
Food: 4
Service: 4
I came in with all my work crew and I spent a good amount of money, we were dinning in and we asked nicely to turn up the heat because it’s freezing cold and they said it didn’t work this lady Isabel said she didn’t care and yelled at me said to put a bad review wasn’t going to effect her. This isn’t a way to treat customers
Atmosphere: 1
Food: 1
Service: 1
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