Placed an online order, estimated time was 15-25 minutes. After 25 minutes i walked in the store and the cashier said " its gonna be a minute", I asked can you be more specific, he said there's order ahead of you so they hadn't even started the order. I won't ever bother to order from Domino's again.
Atmosphere: 1
Service: 1
cheruto b
I feel this company just hired anyone. I’ve had too many issues with ordering from different locations. Worst customer service.
Atmosphere: 1
Food: 1
Service: 1
Marcus Duval
placed order on at 7:30 got there at 8:15, upon arrival they had told me that it was going to be another 40mins. Now i cant blame the employees if they are low on staff. That is something i will take up with the owner of this establishment.
Atmosphere: 1
Food: 3
Service: 1
Sterling Warren
They did not deliver within the time window given and then would not even answer the phone when I called. Wanted to cancel but couldn’t because they didn’t answer and they don’t give you an option online
Service: 1
H.
Two hours later and the order says complete but no pizza was delivered. Nobody answering the phone, 11 minutes on hold. The manager should be fired. The driver should be fired.
Atmosphere: 1
Food: 1
Service: 1
alma cruz
I ordered the food at 9pm and it didn’t get to me u til 1am. I don’t understand how food can be delivered WELLL after closing hours. The ordered was completely wrong including the beverage! The store is refusing to answer my phone call and I spent over $70 for pizza that was cold, the wrong beverage and the over all wrong pizza order.
Samantha Meeker
Don't bother ordering from here. Honestly, if I could I'd give this location zero stars. I ordered at 1040pm, with the app saying it would take about an hour. That's fine with me, as that ment I could get a few things done. However, at 11:17 I got an update that it was at quality check and then never heard anything back. The app didn't change to say it was being delivered. 12:17 comes and I call the store. No one answers. Multiple calls, and the phone just rings and rings. They "close" at 1am, so once the clock hit 1am I gave up. 2+ hours waiting, no one answering the local phone, and no food whatsoever. I'm contacting customer service, and calling, or maybe even going to the store itself, in the morning to get a refund.
Service: 1
Deepak Chawla
We Ordered here eveyweek but last night themy pizza was not made correctChicken and onion was missing they didn't add it to my pizza.The taste was still good.Hopefully they will make my order right when I call them at store.
Atmosphere: 4
Food: 1
Service: 4
Matthew Brewrink
This Dominoes is not great. I walked in with my kid, guys making pizza were using awful language while we picked up our order. The cheese pizzas were overdone. Other locations are much better, wouldn’t go back to this one.
Atmosphere: 1
Food: 2
Service: 2
Sarah Owusu
Bro, are you guys OK? What even is this like this has to be a joke.
The worst Dominos in history, if you live in Laurel you better order it from another one nearby, terrible and incorrect service! And not to mention the staff.
Ang Ang
Friendly staff and good pizzaParking: Free parkingWheelchair accessibility: Wheelchair accessible
Just don’t bother, you don’t get a hold of anyone and it would be a miracle if your food got there on time. I never even write reviews but I’m so mad that I just have to.
Service: 1
Ms. Kiran Adhikari
I ordered the pizza online for carry out when i reached store after 40 min and they said i have to wait 1 to 2 hour for my order and cancelled my order. Its very poor customer service provided by Dominos.I don’t have other options that why i am giving one star otherwise it deserves -1 star for its customer service.
Service: 1
Jason Johnson
I ordered my food as I always do the damn delivery driver drops my pizza on the ground didn't knock place in my hand. Which I have it specified to place in my hand, if she didn't want to come in the building she could have called and have me come to the door to get my pizza. when I looked out the door and she walking away as if she done a great job. I really want her fired this is terrible for the business esp. when I order from this location and have it delivered and they always hand me my pizza. She is not cut out for this type of work and does not need to be employed by your business, your going to receive a lot of complaints about her and the way she handles ppl food. I wish I had her name to report her to corporate. But I'm sure she will learn after this not to do this again.
Placed an online order, estimated time was 15-25 minutes. After 25 minutes i walked in the store and the cashier said " its gonna be a minute", I asked can you be more specific, he said there's order ahead of you so they hadn't even started the order. I won't ever bother to order from Domino's again.
Atmosphere: 1
Service: 1
I feel this company just hired anyone. I’ve had too many issues with ordering from different locations. Worst customer service.
Atmosphere: 1
Food: 1
Service: 1
placed order on at 7:30 got there at 8:15, upon arrival they had told me that it was going to be another 40mins. Now i cant blame the employees if they are low on staff. That is something i will take up with the owner of this establishment.
Atmosphere: 1
Food: 3
Service: 1
They did not deliver within the time window given and then would not even answer the phone when I called. Wanted to cancel but couldn’t because they didn’t answer and they don’t give you an option online
Service: 1
Two hours later and the order says complete but no pizza was delivered. Nobody answering the phone, 11 minutes on hold. The manager should be fired. The driver should be fired.
Atmosphere: 1
Food: 1
Service: 1
I ordered the food at 9pm and it didn’t get to me u til 1am. I don’t understand how food can be delivered WELLL after closing hours. The ordered was completely wrong including the beverage! The store is refusing to answer my phone call and I spent over $70 for pizza that was cold, the wrong beverage and the over all wrong pizza order.
Don't bother ordering from here. Honestly, if I could I'd give this location zero stars. I ordered at 1040pm, with the app saying it would take about an hour. That's fine with me, as that ment I could get a few things done. However, at 11:17 I got an update that it was at quality check and then never heard anything back. The app didn't change to say it was being delivered. 12:17 comes and I call the store. No one answers. Multiple calls, and the phone just rings and rings. They "close" at 1am, so once the clock hit 1am I gave up. 2+ hours waiting, no one answering the local phone, and no food whatsoever. I'm contacting customer service, and calling, or maybe even going to the store itself, in the morning to get a refund.
Service: 1
We Ordered here eveyweek but last night themy pizza was not made correctChicken and onion was missing they didn't add it to my pizza.The taste was still good.Hopefully they will make my order right when I call them at store.
Atmosphere: 4
Food: 1
Service: 4
This Dominoes is not great. I walked in with my kid, guys making pizza were using awful language while we picked up our order. The cheese pizzas were overdone. Other locations are much better, wouldn’t go back to this one.
Atmosphere: 1
Food: 2
Service: 2
Bro, are you guys OK? What even is this like this has to be a joke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst Dominos in history, if you live in Laurel you better order it from another one nearby, terrible and incorrect service! And not to mention the staff.
Friendly staff and good pizzaParking: Free parkingWheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Parmesan Bread Bites, Marbled Cookie Brownie
Just don’t bother, you don’t get a hold of anyone and it would be a miracle if your food got there on time. I never even write reviews but I’m so mad that I just have to.
Service: 1
I ordered the pizza online for carry out when i reached store after 40 min and they said i have to wait 1 to 2 hour for my order and cancelled my order. Its very poor customer service provided by Dominos.I don’t have other options that why i am giving one star otherwise it deserves -1 star for its customer service.
Service: 1
I ordered my food as I always do the damn delivery driver drops my pizza on the ground didn't knock place in my hand. Which I have it specified to place in my hand, if she didn't want to come in the building she could have called and have me come to the door to get my pizza. when I looked out the door and she walking away as if she done a great job. I really want her fired this is terrible for the business esp. when I order from this location and have it delivered and they always hand me my pizza. She is not cut out for this type of work and does not need to be employed by your business, your going to receive a lot of complaints about her and the way she handles ppl food. I wish I had her name to report her to corporate. But I'm sure she will learn after this not to do this again.
Food: 1
Service: 1