Dunkin'
3503 Laurel Fort Meade Rd, Laurel
(301) 725-7030
Recent Reviews
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If I could put zero Stars I would!!! Customer Service is lousy, truly lousy.
Absolute trash. Can’t get an order right to save that store. Ordered food & drinks, only 4 items & made sure to repeat the order for confirmation multiple times, at the very least 3 times. Even went as far as repeating at the window as well. They only got 1 ITEM CORRECT. So much for being able to take orders & read stickers. It’s very simple just listen & read. If I could give 0 stars I would.
Atmosphere: 1
Food: 2
Service: 1
Terrible service, they lack more employees and it is also very slow, the truth is that I do not recommend it, they should be more professional with the service
The store do not have the ítems that show en the menú.
Atmosphere: 1
Food: 1
Service: 1
Dont waste your time going inside, under staff and the staff dont care either 12/12/24 1251 pm should be easy for mgmt to look up who is working and prefers not to work
Atmosphere: 1
Service: 1
Dunkin’ donuts but you have no donuts?? that’s crazy
avoid this dunkin cause i went in speaking spanish with my mom (i can speak english but i was w my mom) and the employees (also hispanic) discriminated us, instead of offering us a medium portion of the coffee i wanted in a larger cup (cause btw they didn't have medium cups like um hello??) they told us they could only sell us the small or they couldn't sell anything to us, but the next customer who was not hispanic, they offered that to him instead of just saying "small or nothing" i work in the food industry too and ik what they did would get me fired on the spot
Atmosphere: 1
Food: 1
Service: 1
This is probably the worst Dunkin in the area. They are consistently out of items and some of the employees don’t know how to respond to their customers who have concerns about their order. When you do say something about your order, the women there joke about it amongst themselves like in comedian putting on a show. One time the guy there charged me for someone else’s order and it costed over double of what I would’ve paid.
This location definitely needs some new employees.. went around 1:30pm and wow. I’ll never go back.. not only are they rude, they get your order wrong 2-3 times.
Atmosphere: 1
Food: 1
Service: 1
Needs new management, employees and an update. Worst dunkin. It sucks, what more else to say? I wish we had better for this area.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited at the front for 15 minutes with the workers walking around and didn't even take my order. I walked out without ordering
Atmosphere: 1
Service: 1
New staff is awesome
Atmosphere: 5
Food: 5
Service: 5
Never ever have what you want, like how do you run out of bacon before 0800
Atmosphere: 3
Food: 1
Service: 1
This dunkin is hit or miss. Most days, it hits, and the food is great, but some days, the croissants are burned or super hard. I've gotten cold food from here before as well. This particular visit was spectacular, and the staff is always friendly
Food: 4
Service: 5
This place is a joke! They never have anything, the food & muffins are always burnt! Just not the Dunkin experience I’m use to. My croissant was so hard & my hash browns, I’m seriously not sure how this place is still in business. Waste of time and money! Avoid this DD! I’m a foodie TRUST ME. I’ll try a restaurant a good 2-3 times before i leave a honest review and this place disappointed me 2 outta 3 times. You’ve been warned.
Atmosphere: 1
Food: 1
Service: 1
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