Dunkin'
12613 Laurel - Bowie Rd, Laurel
(240) 280-8099
Recent Reviews
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Very poor experience with customer service . Staff at drive thru are clueless . They often get orders mixed up consistently . They don’t even know how to be courteous especially when they make a mistake . I don’t even think they uphold sanitary standards . Won’t be back . Always insist on getting your receipt . They often make mistakes and double charge if not careful
Atmosphere: 1
Food: 1
Service: 1
Place is nasty. Flies inside. Just a nasty Place. Bring Krispy
Atmosphere: 1
Food: 1
Service: 1
Lately they seem short staffed. Been slower service than usual. The food is essentially like every Dunkin's. Good and filling but, well Dunkin's. It's a fast, decent, reasonably priced breakfast.
Dietary restrictions: Probably not good for diabetics.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Manager needs to learn to treat plp! Or you guys need to hire a new person ???
Atmosphere: 1
Food: 3
Service: 1
The manager is very rude & unprofessional. Yesterday i ordered a drink and a wake up breakfast wrap.I get to work which is 45 mins away and see 3 donuts in my bag. i was very annoyed since this wasn’t the first time. I called they said come back tomorrow, i get there today and she has an attitude because i want a whole new fresh meal. She goes back n fourth with me for a couple minutes before giving me my order like it’s my fault. i don’t recommend this location at all. never again
Atmosphere: 1
Food: 1
Service: 1
Employees there were absolutely disrespectful. So glad I was just passing through and will never be there again. I’m making sure everyone understands they will up charge you on things that aren’t an up charge and instead put munchkins so they can get their extra pennies. If they were kind I would have had no problem but they treated me and my husband nasty
Atmosphere: 1
Food: 1
Service: 1
Employees are not friendly! One of them, a little women get mad a me because I requested to put no iced on my Mango Watermelon, and lemonade juices. ??♂️ and she decided to not speak at all! Too much distractions…
Atmosphere: 2
Food: 5
Service: 1
WORST EXPERIENCE EVER NO WORKERS WORKING AFTER THE MORNING THEY TAKE FOREVER TO SERVE YOUR ORDER 0 STARS IF I COULD ONLY GO IN THE MORNING
I normally get good service at this location, but not always.
Food: 3
Service: 4
It is Dunkin'. Got a doughnut; Boston Cream, since they no longer have Bavarian Cream. I also got some kind of fruity drink. Both were good but I wanted Bavarian Cream.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
I spent $15 and asked for cup of ice water and you want to charge me $1.06. Water or cup does not cost this much
Atmosphere: 3
Food: 3
Service: 1
This is the worst Dunkin ever. Go to any other one and avoid this dump
Atmosphere: 1
Food: 2
Service: 1
exclusively unprofessional staff who do not speak and understand English do not go to this dunkin!!!
Atmosphere: 1
Food: 1
Service: 1
Asked for a latte & got a coffee. Paid almost $5 for this horrible tasting coffee. The one day i didnt have time to go to my local black owned coffee shop. But that’s what i get! Do yourself a favor and shop small businesses cause these corporations dont care one bit and of course there’s no customer service number or email to contact
Atmosphere: 3
Food: 1
Service: 3
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