I arrived on Monday, March 31, at four thirty in the afternoon and there was no one to serve. After a while, a young man came out. He didn't look and we were ignored. He continued looking at his phone and returned to the interior of the warehouse. I don't know how a business wants to have customers if there is no suitable staff for customer service. No one will want to go where there is no service. You can check the cameras at the time and date mentioned above.
In
Mika M
Very nice service, would be one of the reasons I come back.
But the sweets themselves, eh. I liked how they weren’t too sweet though. They seemed low on choices which was slightly disappointing. Java Chip frappe was good. The caramel cookies were surprisingly good too, again not sweet(good thing).
I’d say give them a try. We gotta support the small businesses!
Atmosphere: 4
Food: 3
Service: 5
jovi Chavez
They look bad I don't recommend it
ኬር ላገርኛ
The worst customer service I ever had in my life!!!
Atmosphere: 1
Service: 1
Kebron Abera
The most horrible place I've ever seen. If you don't speak Spanish nobody's going to talk to you they're very racist.
Atmosphere: 1
Service: 1
alma cruz
If I could leave 0 stars I would! I’m not sure where they got their inspo pictures from but there is NO WAY that the photos of the cakes they “made” were actually done by them. I spent hundreds of dollar on a cake that looked a hot mess and looked absolutely NOTHING like what I ordered not even the color or details matched ! I’ve been waiting for over 5 months for a response from the manager. What I asked for vs what I received is ultimately ridiculous!!!! *side not I asked for the picture of the pink cake but in a light purple color and got a grey cake instead *
CherrieAwesomee
I came in with a few friends last night and got the fruit tart which looked great i took a bite lastnight and went to eat the rest today and found a BUG baked into the tart crust, if I hadn’t picked it up to eat I wouldn’t have seen it and would’ve ate it. My friends also ate cake and other pastries from there, so it’s no telling if those had bugs.
Atmosphere: 2
Food: 1
Service: 3
Ryan Wetherell
The mango mousse cake was delicious and the staff was very helpful.
Kelly S
My cousin ordered a cake from this place which from the work recommended by years ago wouldn’t have been our first choice, but as time progress so to people and business so we decided to give them a shot. Well needless to say we were highly disappointed. We ordered a Minecraft cake with cost $125. When we went to pick up the cake, it was a brown sheet cake with green fringes as a border. Nothing to what the inspiration pics that were sent. Then they had the nerve to turn the cake in looking like that. There was another Minecraft cake being picked up that looked way better. I e had to come back while they “fixed it” all they did was add a Minecraft word to the front face and some toys in top. I wouldn’t recommend this place to any of my friends for any cakes. I would’ve been better off ordering a cake from Harris Teeter.
Atmosphere: 1
Food: 2
Service: 1
Brintha Vilvarajah
Cute bakery with lots of baked goods … not just full cakes. They had cookies, pastries, and even slices of cake.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Grand Marnier Cake Slice, Bakery, Marble Mousse
Ordered and paid for a special cake for my daughter’s 13th birthday almost a month in advance. Go to pick up the day of and the lady says “Oh I’m sorry I forgot to put your order in.” Showed no sincere apology. This is the second time that they agreed to make a cake and failed to do so. Greatly disappointed with their service.
Atmosphere: 2
Food: 3
Service: 1
Melanie P.
The woman upfront was very friendly once you enter! Just be mindful that not every bakery dish is available daily!
I arrived on Monday, March 31, at four thirty in the afternoon and there was no one to serve. After a while, a young man came out. He didn't look and we were ignored. He continued looking at his phone and returned to the interior of the warehouse. I don't know how a business wants to have customers if there is no suitable staff for customer service. No one will want to go where there is no service. You can check the cameras at the time and date mentioned above.
In
Very nice service, would be one of the reasons I come back.
But the sweets themselves, eh. I liked how they weren’t too sweet though.
They seemed low on choices which was slightly disappointing. Java Chip frappe was good. The caramel cookies were surprisingly good too, again not sweet(good thing).
I’d say give them a try. We gotta support the small businesses!
Atmosphere: 4
Food: 3
Service: 5
They look bad I don't recommend it
The worst customer service I ever had in my life!!!
Atmosphere: 1
Service: 1
The most horrible place I've ever seen. If you don't speak Spanish nobody's going to talk to you they're very racist.
Atmosphere: 1
Service: 1
If I could leave 0 stars I would! I’m not sure where they got their inspo pictures from but there is NO WAY that the photos of the cakes they “made” were actually done by them. I spent hundreds of dollar on a cake that looked a hot mess and looked absolutely NOTHING like what I ordered not even the color or details matched ! I’ve been waiting for over 5 months for a response from the manager. What I asked for vs what I received is ultimately ridiculous!!!! *side not I asked for the picture of the pink cake but in a light purple color and got a grey cake instead *
I came in with a few friends last night and got the fruit tart which looked great i took a bite lastnight and went to eat the rest today and found a BUG baked into the tart crust, if I hadn’t picked it up to eat I wouldn’t have seen it and would’ve ate it. My friends also ate cake and other pastries from there, so it’s no telling if those had bugs.
Atmosphere: 2
Food: 1
Service: 3
The mango mousse cake was delicious and the staff was very helpful.
My cousin ordered a cake from this place which from the work recommended by years ago wouldn’t have been our first choice, but as time progress so to people and business so we decided to give them a shot. Well needless to say we were highly disappointed. We ordered a Minecraft cake with cost $125. When we went to pick up the cake, it was a brown sheet cake with green fringes as a border. Nothing to what the inspiration pics that were sent. Then they had the nerve to turn the cake in looking like that. There was another Minecraft cake being picked up that looked way better. I e had to come back while they “fixed it” all they did was add a Minecraft word to the front face and some toys in top. I wouldn’t recommend this place to any of my friends for any cakes. I would’ve been better off ordering a cake from Harris Teeter.
Atmosphere: 1
Food: 2
Service: 1
Cute bakery with lots of baked goods … not just full cakes. They had cookies, pastries, and even slices of cake.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Grand Marnier Cake Slice, Bakery, Marble Mousse
Restaurantji Recommends
Ordered and paid for a special cake for my daughter’s 13th birthday almost a month in advance. Go to pick up the day of and the lady says “Oh I’m sorry I forgot to put your order in.” Showed no sincere apology.
This is the second time that they agreed to make a cake and failed to do so. Greatly disappointed with their service.
Atmosphere: 2
Food: 3
Service: 1
The woman upfront was very friendly once you enter! Just be mindful that not every bakery dish is available daily!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chocolate Mousse Cake, Mango Cake, Mango, Mixed Fruit Shortcake, Tiramisu
Poor customer service.
Service: 1
Great food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
They did not deliver the cake as ordered, neither did they call to apologize
Loading...