I had to wait more than one hour for a pick up order. The manager refused to come out and speak to the 5 plus people that waited an hour.
Atmosphere: 1
Food: 3
Service: 1
Tim Serig
Love the London broil turn on cakes are awesome and they have the best pancake syrups flavors
Atmosphere: 5
Food: 5
Service: 4
Tayana James
I am absolutely disgusted, furious, and deeply disappointed with my recent experience at the IHOP in Laurel, MD on Baltimore Ave.
From the moment I walked in, the atmosphere felt dirty and unwelcoming. The bathrooms were filthy, the entire place smelled unpleasant, and it was clear that cleanliness was not a priority. The customer service was just as disappointing — staff were not friendly, attentive, or professional, and overall made the entire environment feel careless and uncomfortable.
When I received my to-go order, the food immediately looked extremely unappetizing. The eggs were slimy, the ham was undercooked and wet, the hash browns were pale and soggy, and everything was sitting in a pool of slimy liquid in the box. The bacon and sausage tasted old and stale. Despite how bad everything looked, I tried to give it a fair chance because I didn’t want to jump to conclusions based on appearance alone.
Unfortunately, everything tasted just as bad as it looked — absolutely disgusting and completely unacceptable. I even tried the biscuits and gravy separately, hoping for something redeeming, but they were extremely bland, underwhelming, and disappointing as well. The only thing remotely decent were the pancakes.
I saved the eggs for last, still trying to give the meal a chance — and that’s when I discovered something horrifying: black fungus growing in the eggs. This is not just gross — it’s an extreme health hazard. No customer should ever have to find something so dangerous and unsanitary in their food. At that moment, I immediately threw the entire meal away. I completely lost my appetite and could no longer trust anything that was prepared there. I essentially paid for trash — and worse, I was put at risk of serious foodborne illness.
This experience was absolutely unacceptable on every level — from the atmosphere, to the service, to the food quality, and most importantly, to basic food safety. I expect a full resolution for the money I wasted and for the complete disregard of my health and safety.
If this situation is not addressed appropriately, I will escalate this to IHOP corporate as well as local health authorities. Serving spoiled food with visible mold and maintaining such unsanitary conditions is not just poor service — it’s a public health violation.
I am beyond disgusted, angry, and disappointed. I will never return to this location, and I strongly advise others to think twice before risking their health here.
I would have given zero stars but that wasn’t an option.
Atmosphere: 1
Food: 1
Service: 1
Kory Whitaker
Gast friendly and Good food
Atmosphere: 4
Food: 5
Service: 5
Joshua Brown
50% of the time, gets my online order wrong
T Tyler
The waitress was friendly. The food came out fairly quickly, a little cooled down, though, but delicious. The atmosphere was pleasant as it was a weekday, so there were only quiet conversations and no hustle and bustle of click-clacking plates.
Atmosphere: 5
Food: 5
Service: 5
Mack Lee
I'm currently sitting down at this restaurant and about to drink the cup coffee they put on my table, I looked down on the cup to noticed bright red lipstick (not mine since I don't wear lipstick). Nasty, unsanitary, and disgusting!!! Truly unacceptable, as a medical professional I can tell you this is away people contract COVID, Fluid, and other unwanted viruses/diseases/bacteria/and other serious illnesses. That waiter should be fired!!!
Atmosphere: 4
Service: 2
Jonny
Hello I’m in ihop right now and the food was so bad I lost my appetite, the food made me wish I didn’t even come.
The food is great. Might be the best breakfast in the city. Customer service is good, could be great . My hot chocolate wasn’t as good as usual reason for the 4Star.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Gluten-Friendly Pancake Combo
Yarolsy Castillo
very delicious food, sometimes the service is a little slow, the employees are friendly
Atmosphere: 4
Food: 4
Service: 4
Anthony Coleman
GM All ☕️ ?? I haven't been to IHop in years, more because I eaten there all my life. But after being turned off by my last meal at Dennys, I vowed never to return.. This Sunday morning, I had the "best" and tastiest breakfast ever at IHop.. The svc was equally awesome by the lovely waitress "Liz".. Can't wait to return to my roots.. IHop thank you??????
Darran E
The food we ordered was bland and dry. Please do better
My kids love it
Atmosphere: 5
Service: 5
The service was amazing.
Atmosphere: 4
Food: 4
Service: 4
I had to wait more than one hour for a pick up order. The manager refused to come out and speak to the 5 plus people that waited an hour.
Atmosphere: 1
Food: 3
Service: 1
Love the London broil turn on cakes are awesome and they have the best pancake syrups flavors
Atmosphere: 5
Food: 5
Service: 4
I am absolutely disgusted, furious, and deeply disappointed with my recent experience at the IHOP in Laurel, MD on Baltimore Ave.
From the moment I walked in, the atmosphere felt dirty and unwelcoming. The bathrooms were filthy, the entire place smelled unpleasant, and it was clear that cleanliness was not a priority. The customer service was just as disappointing — staff were not friendly, attentive, or professional, and overall made the entire environment feel careless and uncomfortable.
When I received my to-go order, the food immediately looked extremely unappetizing. The eggs were slimy, the ham was undercooked and wet, the hash browns were pale and soggy, and everything was sitting in a pool of slimy liquid in the box. The bacon and sausage tasted old and stale. Despite how bad everything looked, I tried to give it a fair chance because I didn’t want to jump to conclusions based on appearance alone.
Unfortunately, everything tasted just as bad as it looked — absolutely disgusting and completely unacceptable. I even tried the biscuits and gravy separately, hoping for something redeeming, but they were extremely bland, underwhelming, and disappointing as well. The only thing remotely decent were the pancakes.
I saved the eggs for last, still trying to give the meal a chance — and that’s when I discovered something horrifying: black fungus growing in the eggs. This is not just gross — it’s an extreme health hazard. No customer should ever have to find something so dangerous and unsanitary in their food. At that moment, I immediately threw the entire meal away. I completely lost my appetite and could no longer trust anything that was prepared there. I essentially paid for trash — and worse, I was put at risk of serious foodborne illness.
This experience was absolutely unacceptable on every level — from the atmosphere, to the service, to the food quality, and most importantly, to basic food safety. I expect a full resolution for the money I wasted and for the complete disregard of my health and safety.
If this situation is not addressed appropriately, I will escalate this to IHOP corporate as well as local health authorities. Serving spoiled food with visible mold and maintaining such unsanitary conditions is not just poor service — it’s a public health violation.
I am beyond disgusted, angry, and disappointed. I will never return to this location, and I strongly advise others to think twice before risking their health here.
I would have given zero stars but that wasn’t an option.
Atmosphere: 1
Food: 1
Service: 1
Gast friendly and Good food
Atmosphere: 4
Food: 5
Service: 5
50% of the time, gets my online order wrong
The waitress was friendly. The food came out fairly quickly, a little cooled down, though, but delicious. The atmosphere was pleasant as it was a weekday, so there were only quiet conversations and no hustle and bustle of click-clacking plates.
Atmosphere: 5
Food: 5
Service: 5
I'm currently sitting down at this restaurant and about to drink the cup coffee they put on my table, I looked down on the cup to noticed bright red lipstick (not mine since I don't wear lipstick). Nasty, unsanitary, and disgusting!!! Truly unacceptable, as a medical professional I can tell you this is away people contract COVID, Fluid, and other unwanted viruses/diseases/bacteria/and other serious illnesses. That waiter should be fired!!!
Atmosphere: 4
Service: 2
Hello I’m in ihop right now and the food was so bad I lost my appetite, the food made me wish I didn’t even come.
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Something good
Atmosphere: 2
Food: 5
Service: 1
The food is great. Might be the best breakfast in the city. Customer service is good, could be great . My hot chocolate wasn’t as good as usual reason for the 4Star.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Gluten-Friendly Pancake Combo
very delicious food, sometimes the service is a little slow, the employees are friendly
Atmosphere: 4
Food: 4
Service: 4
GM All ☕️ ??
I haven't been to IHop in years, more because I eaten there all my life. But after being turned off by my last meal at Dennys, I vowed never to return.. This Sunday morning, I had the "best" and tastiest breakfast ever at IHop.. The svc was equally awesome by the lovely waitress "Liz".. Can't wait to return to my roots..
IHop thank you??????
The food we ordered was bland and dry. Please do better
Atmosphere: 2
Food: 1
Service: 4
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