Terrible costumer service!!!!!! I won’t ever come back here again . Especially the manager was very rude she wasn’t any help at all
Kevin Brennan
I started an order, went to a kiosk... it didn't work - wouldn't let me log in with the QR code or 4-digit number. It just kept saying "Try again?". I tried another one - same thing. (I had just used the App the day before and it worked fine...) I lost 3000 points but didn't realize until I got to work in DC to try another McDonald's. Small amount of points but still frustrating. I've lived nearby for 3 years and this was my first time at this store - very disappointed.
Atmosphere: 3
Food: 1
Service: 1
Michael Mejia
I usually dont have this problem because all mcdonalds are ran by foreigners. But they will answer the phone here and pretend they cant hear you. Thats really immature.
Service: 1
Renee Jacobs
The customer service at this location sucks. Waited 20 minutes for 4 chicken nuggets. And was told that they were calling me when I seen the girl clearly put it to the side and never call the number. And when I asked about it the young guy working was
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Susan Wright
I placed a mobile order for pick-up at counter. The burgers were sloppy with excessive pickles and condiments and luke warm. The french fries were petrified (some fresh blended with mostly old/stale ones). Check your food before leaving or go to the other location right up the road.
Food: 1
Service: 1
Larry G
I I trashy
Atmosphere: 3
Food: 2
Service: 3
Stacy Dolan
As I'm standing there waiting for my food I see that the lady in the back thats cooking the food is also eating over the food as she is making it and I'm watching food fall out of her mouth...yuck...I
Atmosphere: 3
Food: 2
Service: 3
Margaret
Been here mostly for Doordash orders, once for myself. Every time I've waited 20+ minutes for someone to notice me while my food sat behind the counter the whole time. They were super weird about the Doordash orders, questioning me way too much about whether I was supposed to be getting it when I literally had the order on my phone. When I was getting food for myself, they attended to people behind me in line. My food was ready, I had already ordered it and just needed someone to hand it to me. I tried to get someone's attention as friendly as I could and I was ignored. Don't know what that was all about but the food was definitely not worth the wait and all of that effort.
Tasty food, nice staff and clean. I thought the little cheese disks on my sandwich were cheap on their part. The peach blueberry smoothie didn't have hardly any flavor.
Michaeline Fraser
I’m used to going to mcdonalds ordering a plain mcdouble and fries and always getting a hot order. This place idk the most basic things they dont get right. Last time my order was wrong, this time my order was wrong after waiting like 30 mins in line. Then when I get it its cold and like they just tossed the sandwich together. If you want a quick bite better off going to chick fil a or something the wait times here are always long and the food is subpar even for a McDonald’s. Y’all should plz do better
Lee Legaspi
The male personnel is not friendly at all, hardly smiles, and not accommodating.
Teia Lewis
EVERY MF TIME I GO HERE PLACE AN ORDER THIS 1 MANAGER THAT NEVER CALLS ME ORDER AND I HAVE TO GO TO THE COUNTER AND ASK WHERE'S MY ORDER AND SHE GETS SMART
Salvador Solorzano
Unfriendly male manager,looks like he hates his job,
Road changes confused me, but I got there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac Meal
Terrible costumer service!!!!!! I won’t ever come back here again . Especially the manager was very rude she wasn’t any help at all
I started an order, went to a kiosk... it didn't work - wouldn't let me log in with the QR code or 4-digit number. It just kept saying "Try again?". I tried another one - same thing. (I had just used the App the day before and it worked fine...) I lost 3000 points but didn't realize until I got to work in DC to try another McDonald's. Small amount of points but still frustrating. I've lived nearby for 3 years and this was my first time at this store - very disappointed.
Atmosphere: 3
Food: 1
Service: 1
I usually dont have this problem because all mcdonalds are ran by foreigners. But they will answer the phone here and pretend they cant hear you. Thats really immature.
Service: 1
The customer service at this location sucks. Waited 20 minutes for 4 chicken nuggets. And was told that they were calling me when I seen the girl clearly put it to the side and never call the number. And when I asked about it the young guy working was
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
I placed a mobile order for pick-up at counter. The burgers were sloppy with excessive pickles and condiments and luke warm. The french fries were petrified (some fresh blended with mostly old/stale ones). Check your food before leaving or go to the other location right up the road.
Food: 1
Service: 1
I I trashy
Atmosphere: 3
Food: 2
Service: 3
As I'm standing there waiting for my food I see that the lady in the back thats cooking the food is also eating over the food as she is making it and I'm watching food fall out of her mouth...yuck...I
Atmosphere: 3
Food: 2
Service: 3
Been here mostly for Doordash orders, once for myself. Every time I've waited 20+ minutes for someone to notice me while my food sat behind the counter the whole time. They were super weird about the Doordash orders, questioning me way too much about whether I was supposed to be getting it when I literally had the order on my phone. When I was getting food for myself, they attended to people behind me in line. My food was ready, I had already ordered it and just needed someone to hand it to me. I tried to get someone's attention as friendly as I could and I was ignored. Don't know what that was all about but the food was definitely not worth the wait and all of that effort.
This thing is in a Walmart. Avoid
Restaurantji Recommends
Tasty food, nice staff and clean. I thought the little cheese disks on my sandwich were cheap on their part. The peach blueberry smoothie didn't have hardly any flavor.
I’m used to going to mcdonalds ordering a plain mcdouble and fries and always getting a hot order. This place idk the most basic things they dont get right. Last time my order was wrong, this time my order was wrong after waiting like 30 mins in line. Then when I get it its cold and like they just tossed the sandwich together. If you want a quick bite better off going to chick fil a or something the wait times here are always long and the food is subpar even for a McDonald’s. Y’all should plz do better
The male personnel is not friendly at all, hardly smiles, and not accommodating.
EVERY MF TIME I GO HERE PLACE AN ORDER THIS 1 MANAGER THAT NEVER CALLS ME ORDER AND I HAVE TO GO TO THE COUNTER AND ASK WHERE'S MY ORDER AND SHE GETS SMART
Unfriendly male manager,looks like he hates his job,