PHO 5UP FULTON
11200 Scaggsville Rd Unit 34, Laurel
(301) 317-3857
Recent Reviews
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I ordered online for lunch. I got the veggie wrap and calamari. I received leftovers from either yesterday or whenever they packed it up. Maybe if I would’ve sat inside my experience would’ve been better. The only hot item was the broth. But again there’s always a microwave. I cook for a living.
Atmosphere: 3
Food: 3
Service: 4
Overall nice place to visit!
Atmosphere: 5
Food: 5
Service: 4
Their customer service is the worse. They are so mean. I left them a $8tip on an order of $22 for one person. The gentleman gave me back the money and said YOU CAN KEEP IT.
Then called back 5weeks later to place an order they were mean saying they couldn’t take a card over the phone. Wouldn’t let me speak. NEVER again would I return here.
Their food is not all that.
I moved to a different restaurant in Columbia AMAZING CUSTOMER SERVICE THERE!
That restaurant is call: PhoLacay in Columbia.
Atmosphere: 1
Food: 3
Service: 1
I always come here and now I will not be returning due to a rude male employee.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Custom Pho
The food is okay, but the customer service is terrible. One staff member, in particular, is consistently rude and disrespectful, which has ruined my dining experience multiple times. Because of him, I won’t be returning. If you value good customer service, I’d recommend avoiding this place.
Atmosphere: 1
Food: 2
Service: 1
Food is really good I love pho , but this place is so unprofessional and rude . The Pho 5up in crofton is much better. Here they come to your table rushing you to order , very short conversation and Sam the waters at the table . They harassed my boyfriend and family for a tip and was yelling in the restaurant about how they work off tips and need to be tipped . I am a server myself and only good servers get tips not on that just slams food & drinks on the table and says nothing. I will never go here again
I usually get a large bowl of pho but this place only has one size and it's the right size. the broth is very good and the meat portions are generous.
My go to place for my weekly pho fix. I drive 40 minutes for it. Way worth it, best around. Nice clean setting, quick service and very tasty pho. It's a 30 min in and out the door
Atmosphere: 5
Food: 5
Service: 4
All around great place to eat and it is very clean and plenty of parking I got the shrimp salad and the portion was big !!!!!
Atmosphere: 5
Food: 5
Service: 5
The staff here is sooo sweet and hard working! They are time efficient and get food out to you SPEEDY FAST! The food is always delicious and hits the spot.
Good soup ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Custom Pho
Restaurantji Recommends
Not great pho, but not bad either. Broth lacks that meaty umami punch to it. They only have 1 size, which is basically a regular at any other pho place. But the price is the same if you were to get a large somewhere else. Also their siracha and hoison bottles were very sticky, had to wipe it down myself. Decent backup place to go to if your regular pho place is closed.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Custom Pho
Served with lemon water, before ordering, now thats a first for us. Friendly people, great tasting broth, generous condiments, nice meats slice just right, clean bathrooms. Would be back for sure
Atmosphere: 5
Food: 5
Service: 5
Portion sizes are great for the price and very nice broth. Very flavorful, I had also gotten the peach tea. It was a little too sweet for me but still very refreshing.
Atmosphere: 5
Food: 5
Service: 5
If zero stars was an option I would definitely give zero stars. The young guy that works here is very rude. Has no customer service. They also rushes you to order. As soon as you sit they immediately expect you to know.
Atmosphere: 1
Food: 1
Service: 1
Very horrible establishment, everyone inside was rude. No customer service at all. Was my first time ever trying Pho. I asked a young man what kind of drink would he recommend, he stated “whatever you want”. After I ordered, no one ever came to check and ask how was anything instead went to every other table. So I decided to leave because I will not spend my money where I am not appreciated. Only the summer rolls were touched, nothing else. I stated I will pay for them that’s it. He then yelled at me telling me to sit down because I am responsible for my food. I told him I will not go back and forth with him I would like to pay for what I did eat. He continued harassing me, yelling forcing me to sit. As 3 minutes went by he then called his manager to try to cancel the order. I paid, and as I was leaving continued to harass.
Atmosphere: 1
Food: 3
Service: 1
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