Pizza Hut
13929 Baltimore Ave, Laurel
(301) 498-8488
Recent Reviews
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I ordered 4 pizzas and 3 sodas but only the 3 pizzas arrived, they scammed me. Also when I called by call they did not attend to me well.
Atmosphere: 1
Food: 1
Service: 1
It made me and my mom sick š¤¢
Atmosphere: 1
Food: 1
Service: 1
The order was incorrect. The food preparation and taste was bad. I had to return everything
Parking: N/A
Atmosphere: 3
Food: 2
Service: 3
Donāt forget to use online coupons when ordering. Parking lot is tight but the food was ready a couple of minutes earlier
Atmosphere: 4
Food: 4
Service: 4
Restaurant very different from those in my country but good food
Atmosphere: 4
Food: 5
Service: 4
Dietary restrictions: Noo swine
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Medium Pizza
Smelled like wet feet in there, stood in line forever. I had a coupon that I can reuse all year and the guy argued with me and told me I couldnāt have it back. Wonāt be back.
Atmosphere: 1
Food: 3
Service: 1
The cashier is very rude I was waiting for 40 minutes awful service
Atmosphere: 1
Food: 3
Service: 1
I ordered a middle cheese pizza November 2,2024 on the app waited 15 mins before I came into get the pizza, came in saw two people say there name and received their pizza they told me they gave mine away and made me a new one said I would wait ten mins before I could receive mine, I then wait 15 mins and watch 5 people watch in and say there name and the worker go get there food and come back.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Marinara, Cheese Pizza, Personal Pan Pizza
Overcooked, and had ABSOLUTELY NO SAUCE!
Update (10/08): I had a guy reach out to me after I left my first review stating it had no sauce. He gave me a credit and told me I could use it for my next visit, he was apologetic & told me the ny style is that way & suggested hand toss for my next visit. I called today & was told yes I could order online & pay in store to use my credit, which I did. Upon walking in the restaurant immediately I noticed it smelled like an outside porter potty! , I got my pizza, & headed home. Iām eating the pizza & on my 3rd slice as Iām biting/chewing i smell & taste all within secs something old & sour. I immediately spit it out, and Iām gagging! I call the restaurant immediately & the first guy sighs , & puts me on hold. A woman picks up & I tell her āI do not want a credit, I do not want another pizza , I would just like my money back bc this is the 2nd time Iāve had a issue with this location ā , I also stated that āI work in the food & hospitality industry so I know that whomever made the pizza smelled & most likely saw the old sour ingredients that were used & still put it in the oven & served it!ā. The manager says āyeah well I havenāt had any other complaints, and this is your 2nd time ! You said the same thing the first time, and this time u said u wanted extra sauceā TWO LIES WITHIN SECS! I said āexcuse me first that wasnāt my complaint the first time, I spoke with a man not you, and this time I ordered online I didnāt speak to anyone so thatās a lieā I guess she assumed I called the order in bc the first guy said normally for credits you can not order online but he did it bc I told him the women told me I could. So she literally LIED! Was NOT apologetic, rude, unprofessional, and tacky! I will be contacting someone & especially if I throw up or feel sick I will be suing! That lady needs to be fired! If I ordered a pizza the first time that was sour & old why in the world would I order from them again!!!!! Like please go play with someone else! I can not believe how tacky she was! Her attitude was as nasty as the pizza & how the restaurant smelled! Disgusting
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was in and out, but it wasn't long, and the pizza was good and they show you the pizza before you take it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Create Your Medium Pizza, Cinnabon Mini Rolls, Cinnamon Sticks, Bone-Out Wings, Boneless Wings, Create Your Own Pizza
Pizza was wrong and it took 35 minutes to get through to remedy it. Got transferred to dead end numbers 6x times before actually having a manager pick up the phone.
Food: 1
Service: 1
I've been here multiple times and the food is consistently good. The last time I went there was a bad smell inside. Kind've made me not want to go back
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Supreme Pizza, Breadsticks, Fries, Cinnabon Mini Rolls, Cinnamon Sticks, Personal Pan Pizza
The food is good. Delivery is not great. They use door dash and delivery coordination and help is very disjointed. I never receive my full order or correct order.
Atmosphere: 3
Food: 4
Service: 2
I miss when Pizza Hut was a restaurant. The food is good and carry out is pretty good
Atmosphere: 2
Food: 4
Service: 4
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