Came in the store on 12-24-25 about 317pm I ask can I get a 12 piece roasted chicken the lady who took my order name was Sandra she told me it would be a 45min wait so I decided not to get the chicken until she opened up the warming case where they keep the chicken so I said it’s a 45min wait for that chicken she literally told me yes I just shook my head and left out I do understand it’s Christmas Eve lot of orders so ok I decided to go online see what the wait time was going be on there I declined I get back to my car my wife ask me did I get the chicken I told her everything I said I think that lady is raciest my wife is Spanish but she doesn’t look it I’m African American she goes in there right after me not even 5 minutes and get the chicken I was pissed because you don’t need people like that running your establishment I went in there ask to speak with a manager and I explained to her basically the manager was taking up for Sandra didnt appreciate the manager either so the manager says I will have a talk with her i highly doubt that so I said you know what I just take this up with corporate or bbb reason being is because I told the manager I had a issue with Sandra or Sondra on Easter this year so I told the manger how would you feel if you came in my store and you ordered something and I say we don’t have it or it’s a wait and then turn around and give it to the customer behind me won’t be coming back I will not recommend this store to none of my family friends whatsoever ever unless you the owner take action Laurel location
Kirby Pitchford
Love this location!
Atmosphere: 5
Food: 5
Service: 5
Parker D
I come here once a week! The chicken and sides are delicious. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Yareli Mendez
perfect
Atmosphere: 5
Food: 5
Service: 5
Eddie Hernandez
I had just gotten out of a doctors appointment on my way back to work so I only had a limited time. Their website says they open at 9 AM on Fridays. I went to open the door and it was locked then on their door at the location. It says they open at 10 on Fridays so I waited until it was 10 because there was only like 10 minutes left for it to be 10 o’clock in the morning then comes 10 I still waited another 5 minutes past 10. I go to the door and he still had it locked and then when they see me walk back to my car, they unlock the door
Mario Echeverria
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Frijoles Y Pollo Frito
Mauricio Martinez
The day I visited they were only selling large drinks and there were only legs and hips.
Very excellent service. I loved it. I will always return to Pollo Campero.
Atmosphere: 5
Food: 5
Service: 5
Saul Godin
Well,,,, it is a good place to go with the family to enjoy the delicious flavor of free-range chicken,,,, there is a good atmosphere,,,, the place looks clean,,,,
Atmosphere: 4
Food: 4
Service: 4
Luis Portillo
Good option for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Walter Enamorado
A good family atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Campero Con Arroz Y Frijoles
Yesenia Aquino
I just came from pollo campero and costumer service was exceptional , male cashier with pony tail was exceptional, I love his costumer service .
good chiken
Atmosphere: 5
Food: 5
Service: 5
Came in the store on 12-24-25 about 317pm I ask can I get a 12 piece roasted chicken the lady who took my order name was Sandra she told me it would be a 45min wait so I decided not to get the chicken until she opened up the warming case where they keep the chicken so I said it’s a 45min wait for that chicken she literally told me yes I just shook my head and left out I do understand it’s Christmas Eve lot of orders so ok I decided to go online see what the wait time was going be on there I declined I get back to my car my wife ask me did I get the chicken I told her everything I said I think that lady is raciest my wife is Spanish but she doesn’t look it I’m African American she goes in there right after me not even 5 minutes and get the chicken I was pissed because you don’t need people like that running your establishment I went in there ask to speak with a manager and I explained to her basically the manager was taking up for Sandra didnt appreciate the manager either so the manager says I will have a talk with her i highly doubt that so I said you know what I just take this up with corporate or bbb reason being is because I told the manager I had a issue with Sandra or Sondra on Easter this year so I told the manger how would you feel if you came in my store and you ordered something and I say we don’t have it or it’s a wait and then turn around and give it to the customer behind me won’t be coming back I will not recommend this store to none of my family friends whatsoever ever unless you the owner take action Laurel location
Love this location!
Atmosphere: 5
Food: 5
Service: 5
I come here once a week! The chicken and sides are delicious. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
perfect
Atmosphere: 5
Food: 5
Service: 5
I had just gotten out of a doctors appointment on my way back to work so I only had a limited time. Their website says they open at 9 AM on Fridays. I went to open the door and it was locked then on their door at the location. It says they open at 10 on Fridays so I waited until it was 10 because there was only like 10 minutes left for it to be 10 o’clock in the morning then comes 10 I still waited another 5 minutes past 10. I go to the door and he still had it locked and then when they see me walk back to my car, they unlock the door
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arroz Frijoles Y Pollo Frito
The day I visited they were only selling large drinks and there were only legs and hips.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Piezas de Pollo Mixto
More or less there ?
Nice staff, great food every time!
Kid-friendliness: Family oriented!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Piece Family Meal
Restaurantji Recommends
Very excellent service. I loved it. I will always return to Pollo Campero.
Atmosphere: 5
Food: 5
Service: 5
Well,,,, it is a good place to go with the family to enjoy the delicious flavor of free-range chicken,,,, there is a good atmosphere,,,, the place looks clean,,,,
Atmosphere: 4
Food: 4
Service: 4
Good option for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
A good family atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Campero Con Arroz Y Frijoles
I just came from pollo campero and costumer service was exceptional , male cashier with pony tail was exceptional, I love his costumer service .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Fried Plantains, Sides & 6 Rolls, 12 Piece Family Meal
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