Starbucks
10985 Johns Hopkins Rd, Laurel
(301) 490-3399
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Donated coffee for a memorial at JHUAPL.
Atmosphere: 5
Food: 5
Service: 5
Very good starbucks. Have been a few times, no issues, nice drive thru space making it easy to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Visited several times. Order is always correct, store is clean, baristas are helpful/have a good attitude. Have only stayed to eat in once and the noise level was not bad at all. I usually order on the app but the few times I've ordered in-store my drink comes up fairly quickly. (That being said, I've never ordered in-store during peak times.)
Vegetarian options: Potato and chive egg bites, roasted red pepper egg bites, Impossible breakfast sandwich are all good vegetarian options for meal-type foods if you're looking for something that isn't dessert.
Atmosphere: 5
Food: 5
Service: 5
Disrespectful. I’ve never had a more rude experience. The customer service is absolutely horrible. I went in with my mother for her birthday drink, and I was also purchasing a drink. The woman made it wrong and we noticed, so we told her and she gave extreme attitude. We said thank you after she gave us our drink and she just gave a rude look. And then stared at us as we were leaving. I do NOT like that type of disrespect. Super unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I’m so done with this store. Literally EVERY time I order here they screw up my drink. Today they handed me my drink PACKED with ice. (I asked for light ice)
In the past I didn’t notice in time and just dealt with it. But today, I sent it back. They strained out the ice into a new cup, added some new ice, dumped milk on top and handed it back to me.
I told the lady, “This hasn’t been mixed” and she responded with, “we just add the milk on top. We don’t mix it.” Which is the biggest lie. I’ve gotten this drink countless times and it is ALWAYS mixed.
Spending close to $8 on this drink and getting this kind of response is ludicrous.
Do yourself a favor and go to the one on Clarksville pike in River Hill Square instead.
Service: 1
They hired new people recently and I’m not satisfied with the service. They are impatient and could come off as rude or bothered if asked anything.
Service: 1
Coffee is excellent and overpriced. Please aim for a superb product, with a more moderate shafting of the consumer.
I like this starbucks and I am pleased most of the time. Very disappointed because other times I went there after new coffee machines were installed and could pick light, medium or bold after 3 pm which is when I usually stop by.. Today batista said they don't serve after 12 when the new machines make coffee to order. I really wanted to try the new blend that was tantalizing me in the bean dispenser but was told no can do.
Atmosphere: 5
Food: 1
Service: 1
The person who took my order was great! However, the woman who gave me my drink was extremely rude. I saw the order was not right, and when I started to speak the woman cut me off and rose her voice saying she got it. I saw her being demanding and raising her voice to other employees. I was surprised to see and experience this as I’ve never seen this at any other Starbucks.
Atmosphere: 3
Food: 3
Service: 1
I usually stop here because they are quick, my drinks always taste good, and the staff if nice, but today when I picked up my mobile order through the drive thru, the lady at the window didn’t even look at me in the face to give me me order and I said thank you twice and she didn’t say anything. I don’t understand why they work in customer service if they don’t know how to treat customers.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Its a Starbucks, it was
Atmosphere: 4
Food: 4
Service: 4
this starbucks is the best starbucks in the county. i’m always left pleased with service. they’re very quick and efficient. Most the baristas make an effort to converse with customers. Everytime i come, the young black man, jalil is so sweet and compassionate. Always willing to listen to a story while simultaneously making drinks even when it’s busy! I don’t know how they do it but i commend the staff extremely.
Atmosphere: 5
Food: 4
Service: 5
Best Starbucks in Howard county
Literally best Starbucks around. Service, staff, cleanliness, everything. I will drive further just to go to this starbs.No competition.
A favorite
Parking: Works well
Atmosphere: 5
Food: 5
Service: 5
Loading...