Ordered 10 wings and only got 8, and they were barely seasoned. First and last time ordering from here I guess 🤷♂️
Kay T
The service at this location is horrible. Well the night shift anyways. I’m from the Baltimore area, and wanted to try it for the first time. The staff was legit talking crazy about customers, upset people ordering an hour before closing and so on. After waiting for 12 minutes at the counter, the young lady walks up and says you can’t order inside + I needed to download the app and order. I’ve been there, but don’t treat everyone bad because you’re upset you are at work. Got food at 12:54. Walked in at 11:58…. Won’t try Wingstop again lol
Atmosphere: 2
Food: 2
Service: 1
Nae Nae
They are ridiculous. I ordered two meals and their soda machine was down and they didn’t even offer me a drink out of the cooler. They told me I would have to pay 299 unacceptable. Then continue to tell me she couldn’t give me a soda because the district manager was there. I already paid for my mail and I didn’t even receive a soda so I didn’t even get my moneys worth.
Food: 3
Service: 1
Erica Cain
Rarely added any sauce on my wings, gave me the wrong drink and they didn’t include the ranch that I paid for. I don’t know how this place is still open.
Kathryn Silverman
I love these wings but the service here is so crazy bad. I usually order online and give myself way more time than the email says to get here. Today the email said 21-26 minutes I came 35 minutes after the order was placed and the woman up front said it was being made. 10 minutes later still no food I asked another employee and she said she didn't see my ticket so I called the other woman from the back who told me it was cooking and she said she actually never saw my ticket she just told me she had, so she looked up my number and said the order was received but the ticket never printed. So my food is now being started 45 minutes after I placed my order with chicken that had just been sitting there. Got my order 49 minutes after ordering middle of the day only a couple other customers there.
Rocio Rivera
Took my kids to try Wingstop for the first time,as soon as we walked in, it was freezing cold in there. Once the lady took my order and I paid she didnt say anything like ok will call you name or number, you can have a seat.. she just walked away. && there is no trash can in the seating area. Once the food came out, it didnt have a very pleasant smell. The mild wings didnt have enough sauce. Bbq were okay. Didnt leave as satisfied as I thought we would of.
Atmosphere: 2
Food: 2
Service: 2
Sheena Nicely
Ordered for pick up and my chicken wasn't cooked all the way through
Atmosphere: 1
Food: 1
Service: 1
Ada Guardado
Take to long
Atmosphere: 1
Food: 1
Service: 1
thuyvy nguyen
I am extremely disappointed with my experience at this Wingstop. I placed my order online over 40 minutes ahead of time specifically so my food would be ready when I arrived. When I got there, none of my food had even been made. They didn't even realize there was an order under my name until they looked it up in the system. The employee then asked all of the workers if they knew about my order, and every single one said no. That is completely unacceptable. What is the point of offering online ordering if no one is checking to make sure the orders are actually fulfilled? This was a total waste of my time, and I will not be coming back here again.
My husband and I placed an online order for 20 boneless wings w/ 4 flavors. We got 2 flavors, neither of which we actually ordered. Not sure if we got someone else's order or if they really messed up. Also, the fries have a sweet flavor to them which was not great. My husband said the blue cheese dip tasted watered down and not at all like blue cheese; the ranch was fine. We also ordered a cheese dip but they gave us honey mustard. Our food was edible but overall we're disappointed with our experience.
Food: 2
Service: 3
Mya Perry
Food was decent, took about 40 minutes to get my food and the staff were very short on talking to me
Atmosphere: 1
Food: 2
Service: 1
sharonda mckinney
Will never visit this location again .poor customer service . The owner need to get better staff and get rid of the kids they hired .
Atmosphere: 1
Food: 1
Service: 1
Clifton R
This is crazy the music is so loud. We just order fries and. Have been sitting for over 15. Watched a guy order some fries on the spot he had a order all ready and he got fries and we still had to wait.
Atmosphere: 1
Service: 1
Vee RealReviews
You have to check your food before you leave. Definitely will come up short. The floor is always disgustingly dirty.
Service horrible. Food is one level up from that.
Atmosphere: 2
Food: 2
Service: 1
Ordered 10 wings and only got 8, and they were barely seasoned. First and last time ordering from here I guess 🤷♂️
The service at this location is horrible. Well the night shift anyways. I’m from the Baltimore area, and wanted to try it for the first time. The staff was legit talking crazy about customers, upset people ordering an hour before closing and so on. After waiting for 12 minutes at the counter, the young lady walks up and says you can’t order inside + I needed to download the app and order. I’ve been there, but don’t treat everyone bad because you’re upset you are at work. Got food at 12:54. Walked in at 11:58…. Won’t try Wingstop again lol
Atmosphere: 2
Food: 2
Service: 1
They are ridiculous. I ordered two meals and their soda machine was down and they didn’t even offer me a drink out of the cooler. They told me I would have to pay 299 unacceptable. Then continue to tell me she couldn’t give me a soda because the district manager was there. I already paid for my mail and I didn’t even receive a soda so I didn’t even get my moneys worth.
Food: 3
Service: 1
Rarely added any sauce on my wings, gave me the wrong drink and they didn’t include the ranch that I paid for. I don’t know how this place is still open.
I love these wings but the service here is so crazy bad. I usually order online and give myself way more time than the email says to get here. Today the email said 21-26 minutes I came 35 minutes after the order was placed and the woman up front said it was being made. 10 minutes later still no food I asked another employee and she said she didn't see my ticket so I called the other woman from the back who told me it was cooking and she said she actually never saw my ticket she just told me she had, so she looked up my number and said the order was received but the ticket never printed. So my food is now being started 45 minutes after I placed my order with chicken that had just been sitting there. Got my order 49 minutes after ordering middle of the day only a couple other customers there.
Took my kids to try Wingstop for the first time,as soon as we walked in, it was freezing cold in there. Once the lady took my order and I paid she didnt say anything like ok will call you name or number, you can have a seat.. she just walked away. && there is no trash can in the seating area. Once the food came out, it didnt have a very pleasant smell. The mild wings didnt have enough sauce. Bbq were okay.
Didnt leave as satisfied as I thought we would of.
Atmosphere: 2
Food: 2
Service: 2
Ordered for pick up and my chicken wasn't cooked all the way through
Atmosphere: 1
Food: 1
Service: 1
Take to long
Atmosphere: 1
Food: 1
Service: 1
I am extremely disappointed with my experience at this Wingstop. I placed my order online over 40 minutes ahead of time specifically so my food would be ready when I arrived. When I got there, none of my food had even been made. They didn't even realize there was an order under my name until they looked it up in the system.
The employee then asked all of the workers if they knew about my order, and every single one said no.
That is completely unacceptable. What is the point of offering online ordering if no one is checking to make sure the orders are actually fulfilled?
This was a total waste of my time, and I will not be coming back here again.
Service: 1
Restaurantji Recommends
My husband and I placed an online order for 20 boneless wings w/ 4 flavors. We got 2 flavors, neither of which we actually ordered. Not sure if we got someone else's order or if they really messed up. Also, the fries have a sweet flavor to them which was not great. My husband said the blue cheese dip tasted watered down and not at all like blue cheese; the ranch was fine. We also ordered a cheese dip but they gave us honey mustard. Our food was edible but overall we're disappointed with our experience.
Food: 2
Service: 3
Food was decent, took about 40 minutes to get my food and the staff were very short on talking to me
Atmosphere: 1
Food: 2
Service: 1
Will never visit this location again .poor customer service . The owner need to get better staff and get rid of the kids they hired .
Atmosphere: 1
Food: 1
Service: 1
This is crazy the music is so loud. We just order fries and. Have been sitting for over 15. Watched a guy order some fries on the spot he had a order all ready and he got fries and we still had to wait.
Atmosphere: 1
Service: 1
You have to check your food before you leave. Definitely will come up short. The floor is always disgustingly dirty.
Atmosphere: 1
Food: 2
Service: 2
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