store demonstrates consistent poor customer service and product knowledge. Associates are mismanaged, poorly trained and exceptionally impolite. On my last visit I ordered my usual ’doppio macchiato’, instead, I received a plain doppio. The associate had no idea that expresso temperature is expected to exceed 160 degrees F. It was difficult to receive the refund on my payment, and no one offered to rectify the mistake in a manner that would alleviate the tension. NOT THE FIRST TIME! An extraordinary display of the systemic mismanagement.
The Gaming Tm
store demonstrates consistent poor customer service and product knowledge. Associates are mismanaged, poorly trained and exceptionally impolite. On my last visit I ordered my usual 'doppio macchiato', instead, I received a plain doppio. The associate had no idea that expresso temperature is expected to exceed 160 degrees F. It was difficult to receive the refund on my payment, and no one offered to rectify the mistake in a manner that would alleviate the tension. NOT THE FIRST TIME! An extraordinary display of the systemic mismanagement.
store demonstrates consistent poor customer service and product knowledge. Associates are mismanaged, poorly trained and exceptionally impolite. On my last visit I ordered my usual ’doppio macchiato’, instead, I received a plain doppio. The associate had no idea that expresso temperature is expected to exceed 160 degrees F. It was difficult to receive the refund on my payment, and no one offered to rectify the mistake in a manner that would alleviate the tension. NOT THE FIRST TIME! An extraordinary display of the systemic mismanagement.
store demonstrates consistent poor customer service and product knowledge. Associates are mismanaged, poorly trained and exceptionally impolite. On my last visit I ordered my usual 'doppio macchiato', instead, I received a plain doppio. The associate had no idea that expresso temperature is expected to exceed 160 degrees F. It was difficult to receive the refund on my payment, and no one offered to rectify the mistake in a manner that would alleviate the tension. NOT THE FIRST TIME! An extraordinary display of the systemic mismanagement.
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