Domino's Pizza
672 Old Mill Rd # C, Millersville
(410) 987-3000
Recent Reviews
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This Domino’s is INFESTED WITH RATS!!!! STAY FAR AWAY!!!! 🤮🤮🐀 I went inside to pick up my pizza and saw rats running around in the kitchen like roaches when you turn the lights on (probably those were hiding and come out at night). I picked up my pizza box and immediately dropped it when I saw the rats and demanded a refund from the manager, Alyssa.
She refused to refund my order. I told her she hired Ratatouille and his friends to make pizzas, I will be contacting the Maryland Health Dept and Dominos corporate and I look forward to her being fired, begging for quarters on the side of the street. Hopefully this Dominos is permanently closed soon and replace with something better.
Atmosphere: 1
Food: 1
Service: 1
I normally order from this place but I don’t know who tried to hire a classless manager like Alyssa. She canceled my order, so naturally I went and called the location to try to get my order redelivered to me. She was condescending and absolutely acted like an animal from the jump, if you do not like your job then just quit boo boo. She then hung up on me, I waited and called back and she had a driver - Freddy - pick up the phone for her and put me on the speaker phone. So when I told him what happened earlier she took the phone from him and started yelling at me again. I hung up on her this time, then tried to call back a third time and she started talking again, “Did you miss me! Did you miss me! Did you miss me!”, I told her she was mentally ill and tried to call again to get in touch of someone else but she kept hanging up on me. She then proceeded to drive to my address and knock on my door for ten minutes trying to fight me - mind you it is illegal to do so since she is the “manager” there, also you are not to use people’s information unless it pertains to the business. The police had to get involved because of it. She should absolutely be fired immediately, or at least the company should be sued. They shouldn’t have a public squalor representing them like she does.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service. Refuses basic service. Alyssa should be replaced immediately .
Atmosphere: 1
Food: 1
Service: 1
Pizza arrived with toppings and cheese missing from a slice?!?! , I don't know if the driver did it , or the pizza maker was bored, but I'm holding Dominos responsible for it now. I spoke to the manager and they were sending me a fresh uneaten pizza , well they sent the wrong pizza. Spoke to manager again said they would refund. Never refunded. My loss of money, their loss of my business.... 🤷🏽
There is no way an act of God ,made that cheese just walk off A slice of pizza. You can eat it....
Food: 2
Service: 1
Our power went out on 7/1. We called at 1130 to see if they had power and they did! So we put in an order. These guys came in clutch. I had stopped coming here because the pizza was always burnt, but tonight, 25 mins before they closed, was the best pizza I've had here. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
I picked up my order late but it was still good. Let me pick up my friend's order with no issue, although I hope there are some safe guards for theft. The music was a little loud when walking in, I couldn't hear the cashier, but they looked like they had a good working rhythm so I got it to a point.
Atmosphere: 4
Food: 5
Service: 5
I will admit… it’s kinda hit or miss at this place, but today, the driver (Will) made my night by picking my soda out especially for me. Being a collector of Coca-Cola stuff, this actually tickled me. Thanks!
Food: 4
Service: 5
Terrible place. I mean absolutely horrible. The manager runs around like she doesn’t have a clue to what is happening. Drivers don’t wash hands before touching food. Manager is a very smart tone with the employees. She looks on more than 20 years of age and the way she talks to her employees is crazy. I’m surprised they have lot their minds. Manager seems way over her head. She constantly screams and barks orders but has yet to show employees correct way of doing things. Their delivery and carry out times suck and they are already out of items. This is completely unacceptable wait times more than an hour. Drivers and rest of staff are talked to like children. Some look more than 3 times her age. Worse Dominos experience ever.
Atmosphere: 1
Food: 1
Service: 1
Okay so I didn’t want to leave this review based on what I saw but I had to once I found a plastic wrap in the stuffed bread , it was a plastic wrap , another thing was when I went inside the guys over there was making pizzas topping them up with no gloves on , putting meat and stuff without gloves then the guy proceeds to ring my order cleaning his hands in his apron . His hair is open and a person almost stoned over there , I would not recommend this place . No hygiene . I wonder what the store manager is doing . If you don’t like your night shifts don’t do it .
Atmosphere: 1
Food: 1
Service: 1
No Rateing is better
No level No staff had any respect
Take twice a time order and after about hour they cancelled my order and said we can not delievered.But the Manager She is so RUDE Hope Management check this location and Hire new staff otherwise its business loss.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very fast order. Looks good. Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza looks terrible. No quality assurance. Would not pass on a food quality inspection.
Food: 1
Forgot to bring us our order and didn’t even give us entire order
Service: 1
Reviewing this due to the manger (ALYSSA) hope I spelt her name correct , I was taking advanced of the EMERGENCY PIZZA ON THE APP but unfortunately it don’t allow you to get it unless you spend $15 which is very frustrating knowing I’m low on funds , I called the store and asked and ALYSSA took care of us very very kind and went above and beyond to make sure we got a great deal and we got our pizza - THANK YOU ALYSSA
Atmosphere: 5
Food: 4
Service: 5
I go here often and it’s always great but today I was super impressed. It was insanely busy because of some school pizza pick up event. The staff was still very friendly and fast. All were awesome and Kazia (I am probably spelling that wrong) she was FANTASTIC! She worked so fast and didn’t miss a beat. Great job y’all!
Atmosphere: 5
Food: 5
Service: 5
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