Please be kind to the people who work here. They work so hard to keep everything running smoothly as possibly. It’s tiny in there. They serve a TON of people. While I waited longer than I’d like tonight, I witnessed the entire crew have excellent team work. Show true customer service when things weren’t right. They do their best and honestly that’s all we should be asking for. I’ll be back Papa John’s of Mt Airy.
Atmosphere: 5
Food: 5
Service: 5
Raymond B
Ordered a pie at 5:00pm and called at 6:00pm to find out it was not even started yet. Managers name is Jacob and your ability to manage is lacking.
Atmosphere: 1
Food: 1
Service: 1
EddWMORRIS MORRIS
Just attempted to post a complaint, but system dumped it instead. Complaining that no prices are displayed nor available to select in the store any more. Couldn’t order my usual Works combo; had to come to the store to order & get it! Receipts can’t show prices of items. Could improve.
Atmosphere: 2
Food: 2
Service: 2
R B
First time in a long time I have had their pizza and I was pleased.
Atmosphere: 4
Food: 4
Service: 5
Alexander L.
This place is garbage with a incompetent staff. Don't order here. 30-60 minutes delay is a regular thing here.
Atmosphere: 1
Food: 1
Service: 1
Joseph Fry
Someone here thought this was acceptable to send out to a customer. Missing a good portion of topping because of a massive bubble. 1st time I had been to a Papa John's in a few years. Sent this to corporate and they offered me a 50% off coupon. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Aleczon Valeriano
Over an hour for delivery and forgot to cut pizza. Thanks.
Joseph Njau
Great pizzas and great customer service
Recommended dishes: Extra Large New York Style Pizza
Craig Carozza-Caviness
Shoutout to the Manager Josh! Thank you for hooking us up. It is definitely appreciated.
Food: 5
Service: 5
Cathern Clayton
Worst place ever I will never order from here again ...management is terrible service is awful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Extra Large New York Style Pizza
had a issue management took care of it very happy with the results stand up company
Atmosphere: 5
Food: 2
Service: 5
Betty Hatfield
I love Papa John's but lately its really sucked
Food: 1
Service: 1
josephkD4020XM
I bought a BOGO card for $15 last summer to support my coworker's daughter's band. I have bought a lot of pizzas since then. They usually get the order just right, but when they have erred, they have cheerfully fixed the problem.
Courtney Amodei
I haven't had Papa Johns in a while but I noticed this location was right by my nail salon, so decided to grab dinner for the family after my appointment earlier this week and had a great experience. You can get a pizza from anywhere but finding great customer service nowadays is difficult. The gentleman I worked with was a pleasure, he was so kind and really left an impression! Thanks again! We will certainly be back!
Service: 5
Wyatt Kuharske
The pizza is some of the best. But it took almost a hour to get 2 pizzas
Please be kind to the people who work here. They work so hard to keep everything running smoothly as possibly. It’s tiny in there. They serve a TON of people. While I waited longer than I’d like tonight, I witnessed the entire crew have excellent team work. Show true customer service when things weren’t right. They do their best and honestly that’s all we should be asking for. I’ll be back Papa John’s of Mt Airy.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pie at 5:00pm and called at 6:00pm to find out it was not even started yet. Managers name is Jacob and your ability to manage is lacking.
Atmosphere: 1
Food: 1
Service: 1
Just attempted to post a complaint, but system dumped it instead. Complaining that no prices are displayed nor available to select in the store any more. Couldn’t order my usual Works combo; had to come to the store to order & get it! Receipts can’t show prices of items. Could improve.
Atmosphere: 2
Food: 2
Service: 2
First time in a long time I have had their pizza and I was pleased.
Atmosphere: 4
Food: 4
Service: 5
This place is garbage with a incompetent staff. Don't order here. 30-60 minutes delay is a regular thing here.
Atmosphere: 1
Food: 1
Service: 1
Someone here thought this was acceptable to send out to a customer. Missing a good portion of topping because of a massive bubble. 1st time I had been to a Papa John's in a few years. Sent this to corporate and they offered me a 50% off coupon. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Over an hour for delivery and forgot to cut pizza. Thanks.
Great pizzas and great customer service
Recommended dishes: Extra Large New York Style Pizza
Shoutout to the Manager Josh! Thank you for hooking us up. It is definitely appreciated.
Food: 5
Service: 5
Worst place ever I will never order from here again ...management is terrible service is awful
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Extra Large New York Style Pizza
Restaurantji Recommends
had a issue management took care of it very happy with the results stand up company
Atmosphere: 5
Food: 2
Service: 5
I love Papa John's but lately its really sucked
Food: 1
Service: 1
I bought a BOGO card for $15 last summer to support my coworker's daughter's band. I have bought a lot of pizzas since then. They usually get the order just right, but when they have erred, they have cheerfully fixed the problem.
I haven't had Papa Johns in a while but I noticed this location was right by my nail salon, so decided to grab dinner for the family after my appointment earlier this week and had a great experience. You can get a pizza from anywhere but finding great customer service nowadays is difficult. The gentleman I worked with was a pleasure, he was so kind and really left an impression! Thanks again! We will certainly be back!
Service: 5
The pizza is some of the best. But it took almost a hour to get 2 pizzas
Atmosphere: 3
Food: 5
Service: 3
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