McDonald's
11700 Morning Gate Ln, New Market
(301) 865-6432
Recent Reviews
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Clean and comfortable. Service was inattentive.
Atmosphere: 5
Food: 5
Service: 3
Vegetarian options: None really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, French Fries, Crispy Chicken Sandwich, Big Breakfast, Sausage Biscuit, Mcmuffin, Fries, Cystom Toppings on Burgers, Croissant, Mccafé Caramel Iced Coffee, Fish Fillet Sandwich, Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, Mcgriddles, Bagel, Happy Meal
4 out of 5 times, they either get the order wrong or leave something out.
Their lack of attention to detail is going to lead to a food allergy lawsuit.
Atmosphere: 3
Food: 2
Service: 1
The New Market McDonald's is usually my family's go-to McD. Today, I ran into a manager (Damariyus) who does not know how their own promotion works. I filled out one of their online surveys for a buy one, get one sandwich or same or lesser value. I produced my survey number, and she says I can't use it. Puzzled I ask why? She says because I did not order the same sandwich (a sausage, egg, and cheese mcmuffin). I showed her on the receipt that I got sandwich free or equal or lesser value ( a sausage biscuit, which was CHEAPER than the sandwich I had paid for). Defeated she then changed her tune to say I needed to do it on the mobile app. I gently explained it's impossible to enter my survey code on the app and asked why on earth my cash was no good. Bottom line. She was not giving me my free $1.89 sandwich. I will never order from this McD again if I see her working. I strongly encourage corporate to educate their staff.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Quarter Pounder Hamburger, Big Breakfast, Fries, Chicken Mcnuggets
Clean McDonald's, Respectful staff, fast and well prepared services, Food was great no complaints.
Parking: 20+ Available parking spaces
Kid-friendliness: Safe and clean environment for kids to eat and enjoy the time spent inside
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets, Mcgriddles
It's s McDonald's
Atmosphere: 4
Food: 3
Service: 4
As a family we love McDonalds the food is usually good but this McDonalds service was extremely poor. We used the self checkout to dine in because there was no one at the register. I paid for my order at the self checkout but didn't get a receipt. I stood and waited approx 5 minutes before someone noticed me standing there. I had even said excuse me a few times to employees standing behind the counter, but was ignored. When someone did come to help me, she wasn't too happy that I needed a receipt and explained to her that the machine wasn't working right at the kiosk. I told her exactly what I ordered, the amount of my order and that I was the last person to order at the kiosk. She obviously ignored me and printed out multiple receipts that were not my order. She was getting more and more frustrated until she finally found my receipt and wished me a good day. Overall food was great but I won't be stopping at this McDonalds again due to the service. We only stop here once a year on our way to Flintstone, MD but I think we will be stopping elsewhere next year!
Kid-friendliness: High chairs, table mats
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Mcmuffin
The most unorganized and slow McDonalds I have ever been to. Used the drive thru and was told to go to a waiting spot....I was the 7th car put in a waiting spot......
Atmosphere: 1
Food: 3
Service: 1
Our store is clean,staff is friendly and courteous
Atmosphere: 5
Food: 5
Service: 5
I come here every Morning for my breakfast sandwich before work and the whole Staff and Restaurant does a great job and are very efficient and polite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Short staff long waiting time
Atmosphere: 3
Food: 3
Service: 3
So tired of them getting my orders wrong. You literally have one job….
Atmosphere: 1
Food: 1
Service: 1
Typical McDonald's
Atmosphere: 5
Food: 5
Service: 5
I had an emergency and needed a bunch of special made orderes, it was really busy but Mrs Maria Lopez not only helped me, but she took care of everyone else in the restaurant- phenomenal service! Thanks Maria!
Atmosphere: 5
Food: 5
Service: 5
They do it right! Never a line or wait? Always polite, pretty much always have everything in the bag the first time. The sandwiches are made with a bit of care instead of discombobulated and sloppy like many other locations. I don't even have to ask for napkins. :
Atmosphere: 5
Food: 5
Service: 5
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