Dear Diary - What isn't there to like about five guys? It's juicy, lots of toppings to choose from and fairly quick from order to your tummy. Everything is made to order and fresh. Their milkshakes are pretty good. And the fries...the small size could feed a family of 3-4. I enjoy how generous they are packing in fries in a paper bag! This place is always my go-to place for a great burger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Cheeseburger
Steve D
Imagine my surprise today when I ordered two cheeseburgers with mayo, ketchup, mustard and grilled onions, and I get home to eat them only to discover one of the cheeseburgers is missing the beef patty.The cheeseburger, or lack thereof, in question was conveniently placed at the bottom of the paper bag as well. It was a mayo, ketchup, mustard and grilled onion mess. I called them twice to complain and each time the phone goes to voicemail, which cannot receive a message because it's full. I essentially paid $24.56 for one cheeseburger. So much for customer service, especially when the place wasn't even busy.
Atmosphere: 3
Food: 1
Service: 1
Tina Pierce
I placed an order for fries online (just fries) 15 mins prior to going inside. The chick literally wouldn't make my fries, even after I told them I was picking up. Terrible service and won't visit this location again!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
Zachary Atkins
Excellent food and customer service! Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
Alejandro Burguera
Incredible, the best burger
Michael Casey
The employees were very helpful and the food itself was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
Pat Cunningham
It was my first and most likely my last visit to Five Guys.I asked for no salt on my fries, I got salt.My wife ordered a BLT, the bacon was burnt to a crisp it was so overcooked, have a look at the photo.
Atmosphere: 2
Food: 2
Service: 4
Cliff G
Five Guys always delivers quality cheeseburgers and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries, French Fries, Hamburger
Erica r
A standard five guys. Good food, reasonably well priced, large portions of fries, free peanuts. They're up there with my favorite burgers in the area, note they don't have a ton of vegetarian options (they do grilled cheese and veggie sandwiches)Vegetarian options: Really only two main options. Veggie sandwich, grilled cheese. Fries I presume are also vegetarian.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Veggie Sandwich, Bacon Cheeseburger and Fries, Large Fries, Little Fries, French Fries, Regular Fries, Hamburger
John Huston (Graham Friday)
No wait! A nice surprise, cheeseburger and fries great today (though I'll have to skip dinner and live off the calories).I removed a star (2023) as I don't enjoy the chain like I used to; prices have gone way up.
So I have mixed feelings about this place because my burger was deliciously fresh but the price for two burgers and one small fries was insane! I guess I considered five guys a fast food establishment so I'm thinking like $20. No, I spent damn near $40 on two bacon cheeseburgers, and one fry. I've always heard the jokes about five guys being expensive but I guess I didn't pay it any mind and learned this day lol Anyways, they have free peanuts and the place was clean and you all know I love being able to see people cook my food so that was a plus. I went in the afternoon so there were a lot of teenage kids hanging out but the staff was friendly. & the parking lot in the front is awful lol. Other than that this place is a nice quick bite to eat and it's fresh. They have lots of condiments and toppings for you to add some razzle dazzle to your burger. Sorry for the awful picture I was hungry. Lol.
Arman Jamali
Five guys burgers and fries taste very awesome. Despite how expensive they are, they still go well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Hamburger
Anna S.
i haven't been to any five guys for well-over 3 years because of the pandemic. this visit was mid-afternoon on an august sunday, we were shopping at the nearby pike and rose stores, so we ordered in at the rockville pike five guys outpost. it was not very busy, only a little wait for the order to come up, the bathroom was very clean, the box of peanuts pretty full, and the coca-cola freestyle machine is always a surprise. we have long been of the mind that there is no reason to order fries with every burger because five guys always give you a ton, and today was no different. practically a bag full! i usually order a little burger because i enjoy grilled mushrooms and onions and cheese and bacon, and you're going to bank at least 2000 calories if you eat that. the tables outside were clean and totally empty so we set up outside. but my burger showed up without mushrooms or onions and that was a big disappointment. i didn't go back to correct the error, for the sole reason that they don't charge for toppings, but i should have. other than that, everything was as tasty as always, including the cherry coke; and there were plenty of fries to reheat later for an evening snack. three stars strictly for the omission of onions and mushrooms.
JUN KIM
Five guys is a great burger spot but this location ain’t it. Doesn’t matter if I order in, take out, or delivery, they’ll get my order wrong almost 100% of the time. It’s almost like they do it on purpose especially if your ordering delivery. I can handle a soggy burger. Because usually it’ll still be good. But ANY burger here just doesn’t taste good. No matter what you put in it. And most likely they’ll never put everything you ask for in your burger. Atmosphere is always so dry. They never greet you. I hate that this location is like this because I love five guys. Get it together
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Bill Davis
Great burgers and quick service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Cheeseburger and Fries, Hamburger
Dear Diary - What isn't there to like about five guys? It's juicy, lots of toppings to choose from and fairly quick from order to your tummy. Everything is made to order and fresh. Their milkshakes are pretty good. And the fries...the small size could feed a family of 3-4. I enjoy how generous they are packing in fries in a paper bag! This place is always my go-to place for a great burger
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Cheeseburger
Imagine my surprise today when I ordered two cheeseburgers with mayo, ketchup, mustard and grilled onions, and I get home to eat them only to discover one of the cheeseburgers is missing the beef patty.The cheeseburger, or lack thereof, in question was conveniently placed at the bottom of the paper bag as well. It was a mayo, ketchup, mustard and grilled onion mess. I called them twice to complain and each time the phone goes to voicemail, which cannot receive a message because it's full. I essentially paid $24.56 for one cheeseburger. So much for customer service, especially when the place wasn't even busy.
Atmosphere: 3
Food: 1
Service: 1
I placed an order for fries online (just fries) 15 mins prior to going inside. The chick literally wouldn't make my fries, even after I told them I was picking up. Terrible service and won't visit this location again!
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
Excellent food and customer service! Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries
Incredible, the best burger
The employees were very helpful and the food itself was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
It was my first and most likely my last visit to Five Guys.I asked for no salt on my fries, I got salt.My wife ordered a BLT, the bacon was burnt to a crisp it was so overcooked, have a look at the photo.
Atmosphere: 2
Food: 2
Service: 4
Five Guys always delivers quality cheeseburgers and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger and Fries, French Fries, Hamburger
A standard five guys. Good food, reasonably well priced, large portions of fries, free peanuts. They're up there with my favorite burgers in the area, note they don't have a ton of vegetarian options (they do grilled cheese and veggie sandwiches)Vegetarian options: Really only two main options. Veggie sandwich, grilled cheese. Fries I presume are also vegetarian.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Veggie Sandwich, Bacon Cheeseburger and Fries, Large Fries, Little Fries, French Fries, Regular Fries, Hamburger
No wait! A nice surprise, cheeseburger and fries great today (though I'll have to skip dinner and live off the calories).I removed a star (2023) as I don't enjoy the chain like I used to; prices have gone way up.
Restaurantji Recommends
So I have mixed feelings about this place because my burger was deliciously fresh but the price for two burgers and one small fries was insane! I guess I considered five guys a fast food establishment so I'm thinking like $20. No, I spent damn near $40 on two bacon cheeseburgers, and one fry. I've always heard the jokes about five guys being expensive but I guess I didn't pay it any mind and learned this day lol Anyways, they have free peanuts and the place was clean and you all know I love being able to see people cook my food so that was a plus. I went in the afternoon so there were a lot of teenage kids hanging out but the staff was friendly. & the parking lot in the front is awful lol. Other than that this place is a nice quick bite to eat and it's fresh. They have lots of condiments and toppings for you to add some razzle dazzle to your burger. Sorry for the awful picture I was hungry. Lol.
Five guys burgers and fries taste very awesome. Despite how expensive they are, they still go well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Hamburger
i haven't been to any five guys for well-over 3 years because of the pandemic. this visit was mid-afternoon on an august sunday, we were shopping at the nearby pike and rose stores, so we ordered in at the rockville pike five guys outpost. it was not very busy, only a little wait for the order to come up, the bathroom was very clean, the box of peanuts pretty full, and the coca-cola freestyle machine is always a surprise. we have long been of the mind that there is no reason to order fries with every burger because five guys always give you a ton, and today was no different. practically a bag full! i usually order a little burger because i enjoy grilled mushrooms and onions and cheese and bacon, and you're going to bank at least 2000 calories if you eat that. the tables outside were clean and totally empty so we set up outside. but my burger showed up without mushrooms or onions and that was a big disappointment. i didn't go back to correct the error, for the sole reason that they don't charge for toppings, but i should have. other than that, everything was as tasty as always, including the cherry coke; and there were plenty of fries to reheat later for an evening snack. three stars strictly for the omission of onions and mushrooms.
Five guys is a great burger spot but this location ain’t it. Doesn’t matter if I order in, take out, or delivery, they’ll get my order wrong almost 100% of the time. It’s almost like they do it on purpose especially if your ordering delivery. I can handle a soggy burger. Because usually it’ll still be good. But ANY burger here just doesn’t taste good. No matter what you put in it. And most likely they’ll never put everything you ask for in your burger. Atmosphere is always so dry. They never greet you. I hate that this location is like this because I love five guys. Get it together
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Great burgers and quick service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Cheeseburger and Fries, Hamburger