Roaming Rooster

I had an amazing experience at Roaming Rooster! The restaurant was extremely clean, and the customer service was top-tier. Luz was absolutely amazing—she took her time explaining the menu, walked me through all of my options, and genuinely tried her best to help me choose something I would love. I really appreciated her patience and kindness and couldn’t thank her enough. This is a great establishment, and I truly believe this is the best Roaming Rooster location. I highly recommend it to everyone!

Atmosphere: 5

Food: 5

Service: 5

I frequent on a lot of Tuesday nights at around 8 to 9pm, so I get to see Luz, Fernando and Rodolfo a lot, and they’re an incredible team! Food is has never failed to delight me and the service is kind and friendly. It is a very neat and clean place and the atmosphere does not intimidate from having a good conversation with peers! I’ve come many Tuesday nights, and will continue to do so in the future :)

Atmosphere: 5

Food: 5

Service: 5

I came to the place around 9:30pm. Luz the person at the cashier creates a very welcoming atmosphere. Rodolfo and Fernando are also extremely kind. When the food is ready, I don’t even have to go to the desk. They bring the food over for me. I always tell them they don’t need to, but they insist. Every employee always has a smile and makes sure the order is correct. I tried the silver spring one because it’s closer to me, but I still come here because the crew is so wonderful. The place is also kept very clean and I never have to worry about the food being contaminated. 10/10 place I highly recommend especially with the night time crew on tuesdays.

Atmosphere: 5

Food: 5

Service: 5

Best fried chicken I've ever had polite employees especially thanks to jonathan for his service

Atmosphere: 5

Food: 5

Service: 5

The food was great!! I enjoy it very much and had lots of help ordering thanks to the manager who broke everything down for me to understand I would come again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Butter, Chicken Tenders and Fries

Great good and service in love with spice of the sándwiches

Atmosphere: 5

Food: 5

Service: 5

I was in this place on November 23, the food was very good, the attention of the cashier was very lousy, first of all I arrived and she was on the side with her phone arrogantly when she saw me arrive she went to the cashier and greeted me in a very rude way after that I took the order and it took a long time to make an adjustment in my order. It’s as if I didn’t know how to use the system because I talked to one of the other employees and told him something about my order in truth I felt that I didn’t understand everything I told him it’s like I was confused. With what I did. Deahi they served me the food very good but the attention was terrible on the part of the cashier who was there that day. That night I left disappointed with the attention

Food: 5

Service: 1

I decided to give this place a try tonight and it did not disappoint!! The young woman and man on staff recommended a popular item -- the honey butter sandwich-- it was fresh, well done, and flavorful 10/10. The staff were also friendly and welcoming - a plus especially right before close

Atmosphere: 5

Food: 5

Service: 5

Service is so bad at this location. Workers here cannot communicate in English. There needs to be a manager on shift to run the orders and customer communication. I went in for a pick-up and the guy was confused. Mind you, I just got a text saying my order is ready. The bag is right in front of him. I leave and when I get home, I realize they only gave me 6 nuggets but I paid for 9. I called multiple times, no answer. Finally someone picks up after multiple messages and calls. She takes 5 minutes and still can't locate my order. Again, I was just there like 10 minutes prior. She finally finds it and was like ok next time you order just say you have a credit, WHAT? No refund me my money. She was like I can give you $3 back, that still doesn't make up the difference. I ask if she can email me a receipt and this is the worst part, she says I have to put you on hold I have a customer.... I told her not to put me on hold because I'm also a customer and they've made a big mistake. She puts the phone down and continues to help the customer. I'm on hold for another few minutes and she answers the phone and says your refund is already done. I ask why would you put me on hold then, she just keeps saying she had a customer. She's not understanding there would be no need to put a customer on hold if you already finished the transaction. I remind her I'm waiting for a receipt, her simple answer is no. Just no. Not I can't, I don't know how to, just no. Service is always this bad and honestly the communication barrier, even when ordering online is just unworth the visit. I did also see a huge rat by the outside seating are as well.... so there's that. There are waaaaay too many chicken joints around to put up with such a bad experience. I'm going to roam on down the street.

Atmosphere: 1

Service: 1

This is by far the best chicken sandwich I’ve ever had. And it’s consistently the best. Even the worst one I had there is better than other places I’ve been. And I’ve traveled the country trying chicken sandwiches.

Their Buffalo Chicken sandwich is what I would consider the best version of a buffalo chicken sandwich. Well sauced, perfectly cooked and crispy. I appreciate that their heat scale is accurate, so if you’re adventurous and like spice but not to a point where you will regret it later their extra hot is the perfect balance of flavor and noticeable heat. And their fries…I’m a huge fan of double fried fries and they do them well and you get so many! Everything is al a carte but I wouldn’t skip the fries as an add on. People have always been super friendly and place is always clean.

I have been going to Roaming Rooster for a couple years now. I’m not from the area but fly in every couple months and while I’m here, I am sure to stop there once a visit. Okay, twice…maybe 3 times. It’s just that cluckin good.

Atmosphere: 5

Food: 5

Service: 5

Awesome staff! I totally messed up and ordered to the wrong location. They were so sweet and remade my order!

Atmosphere: 5

Food: 5

Service: 5

I came In today and order my usual club. Upon entering Daisy recognized me and greeted me! That’s amazing customer service!!!

Atmosphere: 5

Food: 5

Service: 5

I loved every part! The food and delicious and the staff are so welcoming! Kudos to my cashier Daisy !!

Atmosphere: 5

Food: 5

Service: 5

Daisy was made my experience 10x better!! She is very sweet and kind

Atmosphere: 5

Food: 5

Service: 5

Daisy is such a nice and hardworking person she made my experience so special.

Atmosphere: 5

Food: 5

Service: 5