System allows me to order a medium stuffed crust pizza but after picking it up, order was not stuff crust. I called and complained about it and the manager tells me to do a google review. He claims it’s not his fault and stuff crust is only made in a large size not medium. That was his solution. DO NOT ORDER FROM THIS LOCATION. Mgr should be fired. No customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Sarah
Good food. Service is excellent. The only thing I wish is that they cook the boneless wings a little longer to make it more crispy isntead of breaded.
Atmosphere: 4
Food: 4
Service: 4
R
Ordered tonight and they did not provide multiple things: 2 liter soda, extra garlic sauces, and dessert dipping sauce. They will send another driver to drop off those missing items, but said it will take another hour. FFS.
Sky Blueyez
They will claim they delivered your order but never come they say they called and came knocked on my door said I said I don’t order the food and everything after waiting over an hour for the food
Atmosphere: 1
Food: 1
Service: 1
Patrick Gleichmann
Typical pizza pickup only joint.
Atmosphere: 2
Food: 4
Service: 5
Shelby
Papa John's knocked it out the park with this order. I ordered delivery and it was quick and HOT. I was so happy with my pizza, it looked like it was made with love. I ordered on Wednesday June 18th 2024 around 10pm so whoever was chefin' it up in the kitchen tonight THANK YOU. I HOPE THAT BOTH SIDES OF YOUR PILLOW ARE ALWAYS COOL. I HOPE THAT YOU CATCH EVERY GREEN LIGHT ON THE WAY TO WORK. I HOPE THAT YOUR CRUSH LIKES YOU BACK. I HOPE THAT YOUR CUP RUNNETH OVER WITH GOOD FORTUNE AND BLESSINGS. Y'all got my order correct, perfect, and it was delicious. Now...I tried some anchovies on my pizza for the first time (I knowwww I'm on some Ninja Turtle ish) BUT it was FIRE. What did y'all do to them anchovies??? Just try it one day: get you a garlic parm stuffed cheese crust pizza, add bacon, anchovies, onion, mushroom and throw some parmesan on that thang and whewwww it was GOOD. Okay and that stuffed crust was THICC. And they got all my sauces in there all nice AND they got me the correct drink okay zero sugar and the delivery man just rolled up on time, quick, professional, kind...it literally made my night! Thank y'all very much for sending some hot and sizzling pie my way ❤️
Atmosphere: 5
Food: 5
Service: 5
Jonathan Panczyk
The staff does an amazing job every time I go there. Sam & Jeremy really know what they're doing because the pizza & wings are always excellent.
Atmosphere: 5
Food: 5
Service: 5
Hali Dowless
ORDERED A PIZZA I was told 30 to 40 mins. Called 90 mins later and was told the DRIVER DELIVERED MY PIZZA TO THE WRONG ADDRESS, HOW STUPID CAN YOU BE USING GPS and can't deliver a PIZZA to the right address! SPOKE TO THE RUDE MANAGER he said it happens all the time! There's nothing he can do but re-do the order, why would I want to place a 2nd order with a rude Manager and a DUMB DRIVER!
Food: 1
Service: 1
syce2k5
Brady was awesome and took care of me after the call center messed up. Thank you so much for your service.
I have one issue with this papa John’s. The workers do not wear hair nets. All of the workers’ hair are let down and this is not hygienic at all. Pizza is okay but lots of people probably ate lot of hair strands in their pizza already. Not right!
Lorena Reyes
Last time I ordered service was good and so was the ouzza:)
Atmosphere: 4
Food: 5
Service: 5
Justin Lieu
One of my favorite goto Papa John locations. Staff was quick and friendly. Location is very convenient and plenty of parking. I ordered "The Works" pizza and it was delicious!
Atmosphere: 4
Food: 5
Service: 5
John Kober
Great local pizza place. Nice specials and friendly service!
Atmosphere: 4
Food: 5
Service: 5
Aaron Archer
DO NOT order from the Darnestown location at lunch time, especially if you're ordering for a business lunch and you have a limited window to eat. Delivery takes 45+ minutes longer than is displayed on the website when ordering. Food is fine, just comes late.
System allows me to order a medium stuffed crust pizza but after picking it up, order was not stuff crust. I called and complained about it and the manager tells me to do a google review. He claims it’s not his fault and stuff crust is only made in a large size not medium. That was his solution. DO NOT ORDER FROM THIS LOCATION. Mgr should be fired. No customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Good food. Service is excellent. The only thing I wish is that they cook the boneless wings a little longer to make it more crispy isntead of breaded.
Atmosphere: 4
Food: 4
Service: 4
Ordered tonight and they did not provide multiple things: 2 liter soda, extra garlic sauces, and dessert dipping sauce. They will send another driver to drop off those missing items, but said it will take another hour. FFS.
They will claim they delivered your order but never come they say they called and came knocked on my door said I said I don’t order the food and everything after waiting over an hour for the food
Atmosphere: 1
Food: 1
Service: 1
Typical pizza pickup only joint.
Atmosphere: 2
Food: 4
Service: 5
Papa John's knocked it out the park with this order. I ordered delivery and it was quick and HOT. I was so happy with my pizza, it looked like it was made with love. I ordered on Wednesday June 18th 2024 around 10pm so whoever was chefin' it up in the kitchen tonight THANK YOU. I HOPE THAT BOTH SIDES OF YOUR PILLOW ARE ALWAYS COOL. I HOPE THAT YOU CATCH EVERY GREEN LIGHT ON THE WAY TO WORK. I HOPE THAT YOUR CRUSH LIKES YOU BACK. I HOPE THAT YOUR CUP RUNNETH OVER WITH GOOD FORTUNE AND BLESSINGS. Y'all got my order correct, perfect, and it was delicious. Now...I tried some anchovies on my pizza for the first time (I knowwww I'm on some Ninja Turtle ish) BUT it was FIRE. What did y'all do to them anchovies??? Just try it one day: get you a garlic parm stuffed cheese crust pizza, add bacon, anchovies, onion, mushroom and throw some parmesan on that thang and whewwww it was GOOD. Okay and that stuffed crust was THICC. And they got all my sauces in there all nice AND they got me the correct drink okay zero sugar and the delivery man just rolled up on time, quick, professional, kind...it literally made my night! Thank y'all very much for sending some hot and sizzling pie my way ❤️
Atmosphere: 5
Food: 5
Service: 5
The staff does an amazing job every time I go there. Sam & Jeremy really know what they're doing because the pizza & wings are always excellent.
Atmosphere: 5
Food: 5
Service: 5
ORDERED A PIZZA I was told 30 to 40 mins. Called 90 mins later and was told the DRIVER DELIVERED MY PIZZA TO THE WRONG ADDRESS, HOW STUPID CAN YOU BE USING GPS and can't deliver a PIZZA to the right address! SPOKE TO THE RUDE MANAGER he said it happens all the time! There's nothing he can do but re-do the order, why would I want to place a 2nd order with a rude Manager and a DUMB DRIVER!
Food: 1
Service: 1
Brady was awesome and took care of me after the call center messed up. Thank you so much for your service.
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient ordering
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I have one issue with this papa John’s. The workers do not wear hair nets. All of the workers’ hair are let down and this is not hygienic at all. Pizza is okay but lots of people probably ate lot of hair strands in their pizza already. Not right!
Last time I ordered service was good and so was the ouzza:)
Atmosphere: 4
Food: 5
Service: 5
One of my favorite goto Papa John locations. Staff was quick and friendly. Location is very convenient and plenty of parking. I ordered "The Works" pizza and it was delicious!
Atmosphere: 4
Food: 5
Service: 5
Great local pizza place. Nice specials and friendly service!
Atmosphere: 4
Food: 5
Service: 5
DO NOT order from the Darnestown location at lunch time, especially if you're ordering for a business lunch and you have a limited window to eat. Delivery takes 45+ minutes longer than is displayed on the website when ordering. Food is fine, just comes late.
Atmosphere: 3
Food: 3
Service: 1
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