McDonald's
19549 Garrett Hwy, Oakland
(301) 387-2574
Recent Reviews
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Absolute HORRIBLE PLACE. The lady who took my order (PHENOMENAL) the only one with a once of kindness. The drive through lady was very wretched. I asked for ketchup and she was in such a rush most of the ketchup I was given is in the drive through ground We are not from around here and I’m in awe about how RUDE this whole area is. The gentleman at the front counter dropped my condiments in my hand (mind you these are the condiments that weren’t given during my transaction through drive through that I asked for) and then too boot that had my drinks wrong and told me to replace my drink and there was NO ICE in the machine they told me to replace my drink at that they screwed up in the drive through. I’m absolutely appalled and yall need to have more employees like the lady who took my drive through order.
The picture shows all the ketchup that was dropped because we wanted to be a jag off.
Food: 2
The store was so dirty. Tables were not even cleaned.
Atmosphere: 1
Food: 1
Service: 1
Errors in order, staff not welcoming restaurant dirty, really small
Atmosphere: 1
Food: 3
Service: 1
Waited over 20 minutes. Staff ignored me when I went to counter for my food they didn’t even give me all my order.
Atmosphere: 1
Food: 2
Service: 1
First it took them forever to get our order. Then they messed up every item in the order and to top it off each thing of fries had no more than 5 fries in them
Atmosphere: 1
Food: 1
Service: 1
Didn't even get waited on was in there more than 10 minutes there was 1 other person there waiting as well. The tables were not cleaned off as well so we left
Service: 1
Orders take forever. Even with noone dining in and only like one in drive-thru. Walked out few times
Atmosphere: 2
Food: 3
Service: 1
For many years on my list of poorest food at a McDonalds. Had not been there in yrs. Service good and friendly.
Pancakes not warm nor sausage nor syrup. Disappointing by atmosphere I mean there was no place for me to park and eat . So few places and most predesignated.
Atmosphere: 1
Food: 2
Service: 4
It's pretty small compared to other McDonalds. There is a kiosk ordering system. They weren't busy when we stopped in mid-April, but it will be during the summer vacation period. Be aware.
Let’s be honest, this is a fast food restaurant and expectations should be low. Even I was surprised with how abysmal this place was today. In all fairness, we walked in and ordered behind somebody who obviously didn’t want to cook Easter dinner for their family. We, on the other hand, only ordered a Happy Meal for our daughter. We waited for 16 minutes. During that 16 minutes, I witnessed confusion, panic, and anxiety from the employees. The shouting of orders back and forth was eerily similar to somebody calling out an air strike. The running around and trying to figure out orders looked like the scene from Titanic where the ship is going down. Over the course of my life, I’ve regretted lots of 16 minute segments. This may have topped them all. Near the end of the wait, one of the employees asked for our order and seemed surprised when I told her we ordered, at that point, 14 minutes ago. They then brought us a Happy Meal, which had the wrong contents. Credit where credit is due, one of the employees was nice enough to upgrade the fries to a large.
Restaurantji Recommends
Not slow in the mornings. But stop with all the questions. Quit trying to push stuff. First thing is hey do you want this or that. You using the app. No. How bout this for a idea. Just ask what do you want? Il tell you.
Love this place they always have great service , friendly staff , and are welling to go above and beyond to make sure you enjoy your visit. Highly recommend this place even if you are just passing through.
Waited in the drive through for at least 45 min.
Atmosphere: 2
Service: 1
good service HORRIBLE PAPER STRAWS!!!
Atmosphere: 5
Food: 5
Service: 5
We waited about 10 minutes with only one car in front of us. When we FINALLY got our bag it had syrup spilled all over it, and when i sat it on the seat a green substance appeared on the seat. And to top it all off, THEY FORGOT OUR SAUCE.
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