Bruster's Real Ice Cream

Rude employees.

Atmosphere: 1

Food: 1

Service: 1

The ice cream is solid, not good enough for the wait time, but good enough. At least one
employee is aware the wait time is unacceptable so that's good I guess?

Atmosphere: 2

Food: 4

Service: 1

Great ice cream and friendly customer service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge Brownie, PB Cup Sundae

First time go to Brusters and I really enjoyed the ice cream. I will definitely going back! Very nice young man, who served me.

Atmosphere: 5

Food: 5

Service: 4

We recently had the pleasure of working with Bruster's Real Ice Cream in Odenton, MD, to enhance their security measures. The team at Bruster's was wonderful to work with, and the project went smoothly from start to finish.

We appreciate the cooperation and professionalism of Bruster's Real Ice Cream, making this project a success. If you’re in the area, don’t miss out on their delicious ice cream!

I love a simple chocolate milkshake with real ice cream. ? They have a drive-thru and shaded sitting area. They're adjoined with Jersey Mike's

Atmosphere: 5

Food: 5

Service: 5

It was freaking hot outside but the umbrellas on site was awesome. We all sat on the bench under the shade and cooled off with tasty treats. They even have a free little scoop for dogs. My dog loved it of course and I loved it too that they are thinking of that. Awesome.

Parking: Great location, big parking lot.

Kid-friendliness: Two windows for service, my son stooped up to order and I picked him up to get his ice cream, he was so excited.

Wheelchair accessibility: Yes, wheel chair ramp and plenty of room to operate. Even a drive thru.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reg Sundae, Turtle Sundae, Strawberry Shortcake

Ethan best costumer service

Atmosphere: 5

Food: 4

Service: 5

Wow, best ice cream ever and I got sub after !!! ??

Atmosphere: 5

Food: 5

Service: 5

There is a 50/50 chance the icecream will be freezer burned and I found a hair in my icecream…yuck. I reached out to cooperate and was told I would receive a follow up email but haven’t received anything.

Atmosphere: 2

Food: 1

Service: 2

Ice cream is great but the staff is rude and our order was wrong as several others have stated. Ended up being charged for an extra cone we didn’t need and threw it away since he wouldn’t refund us.

Atmosphere: 1

Food: 5

Service: 2

Ordered two kids cones and two cake cones with one scoop. The guy at the counter literally couldn’t understand our simple order and I had to repeat everything twice, then he incorrectly charged us for a cake cone with three scoops. Paid $22 and the ice cream wasn’t even as good as Baskin Robbins. Won’t be back.

Atmosphere: 3

Food: 2

Service: 2

The ice cream was very smooth, with great flavor. The staff was very friendly! I'll definitely go back.

Atmosphere: 4

Food: 5

Service: 5

I absolutely love this ice-cream shop. It's conveniently located in Odenton. I love the Manager, she is so friendly with a bubbly personality. The surroundings are beautiful and clean. But most importantly the ice-cream is amazing. Not too sweet and plenty of flavors to choose from.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reg Waffle Bowl, Small Waffle Bowl

Been coming since they opened. I've never been disappointed once. Even with a long line, in time the orders get out.Ice cream is a treat worth waiting for. This isn't McDonald's where you slap food together quick.My favorite ice cream spot

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Banana Split