Dunkin'

17920 Georgia Ave, Olney
(301) 774-8117

Recent Reviews

Michele Thomas

I'm a Dunkin' fan. I love their coffee. The service at this store is good. The turnover is high, but I've never had a bad experience. The staff is polite and friendly. The few times there's been a mistake on my order they've addressed it right away and made good on it.

Atmosphere: 3

Food: 5

Service: 5

P V

Awful. I put in an order for boxes of hot chocolate for a specific date and time. I called a week prior, the day before and 2 hours before the pick up time. I was told by the manager the order would be ready at the pick up time. I get there and the staff was completely unaware and didn’t have the supplies. What a joke. I had to wait for the staff to go to another store and get the supplies thus making me super late for the event. Never again.

Lucky Libra

How don't you have ANY glaze donuts at 9am?????

Atmosphere: 1

Food: 1

Service: 1

Ed Vigezzi

While working nearby, I would go to this place almost daily.The app is excellent, and makes it real easy to order. Also helps to have a card on file with auto-replenishment to make it even easier.The staff here is excellent. Real friendly, and they always get my order correct.My standard is a large iced hazelnut coffee with a jelly or glazed donut. Sometimes they are out of my particular donut, but they know me so well that they just substitute or wait and ask. Excellent service. As a side note, love it when it is Valentine's Day and the donuts are in the shape of hearts! Occasionally for lunch I would get the grilled cheese. Very good!Store is clean, and mostly drive through service with limited people sitting inside or at the outdoor seating.Enjoy!Parking: Limited (but never full) spaces behind the store.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts, Grilled Cheese

Charles Wagner

Good service. They just never have seasonal stuff and they haven't restocked butter pecan and it's a year round thing now makes no sense that the other dunkin has it by giant when I heard it's the same person who owns

Service: 5

Kate G.

The service at this Dunkin Donuts is abismal. I am a huge fan of Dunkin' Donuts and have gone to many locations across the US, but this one is the worst service I've ever had. I have been coming to this location for the past 6 months and the service has continued to decline. They are disorganized and slow. I recently ordered on the mobile app for walk-in on a weekday morning and got to the location about 10 minutes later. I got an order of hash browns, breakfast wrap, free donut, and a latte. There was no other customers in the restaurant, and only one car in the drive thru, so not very busy. The wrap and hash browns were ready, but the donut and latte was not. When I walked in, the employees were in a half circle and it looked like they were having a meeting. Not one of them looked up to see if I needed something. Finally after several minutes one employee asked if I was still waiting for an item and I told her yes and gave her my name. She said okay, then just walked away. A minute later, another employee asked the same question and told her I was still waiting for donut and latte. She got the donut, but then walked away and didn't say anything to the other employees about still needing the latte. Finally, a third employee a few minutes later came over and asked if I still needed something and I showed him my order on the app and said I'm still waiting for the latte. He did finally make the drink. When I got to my car and checked the items, I realized that they gipped me out of a hash brown- there were only 5 in the order instead of the standard 6. Because of the poor service, I will no longer to going to this location.

Incredible Mojo

Good coffee, wraps will do the trick. Donuts feel stale all the time and service is slow. Doesn't feel like the manager is leading and directing traffic well.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Wake

Joanne Altman

Awesome as always!! Great food and drinks and super staff!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: English Muffin, Croissant, Donuts, Bagels

Chell skillz

My cousin and I got the mango pineapple green tea refresher.

Atmosphere: 5

Food: 4

Service: 4

Juan M

Terrible and lazy customer service, don’t waste your time going there.

Atmosphere: 1

Service: 1

Bryan Goodman

I know this is "just" a Dunkin', but the customer service here is outstanding. They are friendly and responsive. I truly feel as though they want to exceed my needs each time.

Atmosphere: 5

Food: 4

Service: 5

Leonel Argumedo.

Wait time was low but cashier didn’t change out their gloves after touching filthy cash and change from customers and grabbed the doughnuts directly with those same gloves. My order came up and he did the same thing. No thanks.

Academic Achievement Specialist

I know this is "just" a Dunkin', but the customer service here is outstanding. They are friendly and responsive. I truly feel as though they want to exceed my needs each time.

Kevin O.

They always seem to put in the coffees what ever they want not what you ask for. Tried again today by ordering coffees with Splenda and creams on the side. Looked good when they handed it to us. A couple miles down the road we mixed them up how we like them only to find out after tasting them they were all pre loaded with tons of sweetener. The people they were very nice but grossly incompetent management.

Barbara Noga

My all-time favorite place for coffee and a quick bite.❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Coffee Roll, Wake

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