Jersey Mike's Subs

Placed a order for a Mike's Philly cheesesteak ask for no peppers in a giant size sub. Had to wait 20 minutes and there was only four people in front of me , Three people behind me received theirs before me when I did get my sub it was a regular size and had peppers on it. very disappointed in the service and would not recommend it to anybody to go to that store.

Today I wasted my entire lunch break waiting for an online order had placed from 12:10 to 12:36 when I got the food. It was not even busy at the time I arrived.. on top of this when I asked to speak to the manager on duty about this I was blown off. Won’t be coming back here anymore. Edit: Upon opening my food in the car the bread was wrong and there was a hair on the sandwich after waiting 26 minutes, was able to get the attention of the manager the 2nd time around who refunded me for my order. Terrible experience, from someone who use to frequently go to this location.

Jersey Mike’s are the best subs around bar none.

Atmosphere isn't necessarily bad it's just a simple place, can't really imagine wanting to eat in there but would if I had to. Bigger issue is they mess up orders and then can't or won't issue refunds. Never going back.

Food was solid but it’s like this location refuses to pick up the phone and take orders. Three separate times I’ve attempted to call in to place and order and no one answers and when I do get there to order they say “the phones aren’t working correctly”. Really? For over two months? If I’m going to pay $20 for a single sub the whole experience and food better be worth it.

I just stopped at Jersey Mike’s in Olney for the first time in years. PETER helped me and was so nice and friendly and because of him I’m going to start coming back at least once a week! The place is clean, organized, well -stocked and warm in this cold weather. All in all this was a super nice break. Thanks to Peter!

Unfortunately, customer service is lacking here. The staff seemed more interested in chatting with each other than attending to customers, leaving me waiting to be served. If you’re looking for a pleasant experience, this might not be the place to go. Their sandwiches are decent but just above average—not enough to make up for the poor service.

Atmosphere: 3

Food: 3

Service: 1

Today I observed a very unsettling thing while picking up my order. This location has little to no concern for food safety and sanitation. Today I saw workers clean the countertops with plastic gloves on while using used rags and then immediately touching food with the same gloves that touched chemicals. I addressed the issue with one of the workers and the reponse es as " oh the rags are sanatized"

Just had the stalest bread ever served to me from any sub shop ever in the world today. Love Jersey Mikes but will never order from this location in Olney ever again. Clearly poorly managed.

Atmosphere: 1

Food: 1

Service: 1

Always good

Food: 5

Service: 5

I ordered a standard Italian sub done Mike's way. I also added a few additional toppings. The staff was very helpful and took care to put the sub together and wrap it well. It was delicious and satisfied my hunger. Highly-recommend !!!

Vegetarian options: Added onions, bell peppers, green peppers.

Atmosphere: 5

Food: 5

Service: 5

The best cold cut subs !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme Sub, The Super Sub

Store seems to prioritize walk ins over app orders. If you don't mind waiting 45 minutes for you sub with all of the employees ignoring you, this is the Jersey Mike's for you. Requested a refund from both the store and corporate website. Crickets all around. Poor management and workers don't seem happy. Do yourself a favor, eat somewhere else.At the end of my visit I did speak to one employee who mentioned I would need to request a refund on the website, when visiting the website it says to contact the store. I called after the visit and was told the Peter the manager would call me the next day.

Atmosphere: 1

Food: 1

I never got around to doing a review until now. After almost a 20 min wait, I went home to discover my sub on the wrong bread. I asked for the Rosemary & cheese bread and got plain. Isn't that bread extra? In addition, the steak wasn't well done. There was a ton of grease from the steak and it was still kind of pink. I guess she rushed it due to the line. After waiting all that time, I had to go home and recook the steak (disappointed and so not worth the wait).This was a first at this location. and service was a 3/5.

Atmosphere: 4

Food: 1

Service: 3

Assembly line but delicious. They serve a sub just like what I used to eat when I was a baby kid teen in Philadelphia.

Atmosphere: 4

Food: 4

Service: 5