Jersey Mike's Subs

Unfortunately, customer service is lacking here. The staff seemed more interested in chatting with each other than attending to customers, leaving me waiting to be served. If you’re looking for a pleasant experience, this might not be the place to go. Their sandwiches are decent but just above average—not enough to make up for the poor service.

Atmosphere: 3

Food: 3

Service: 1

Today I observed a very unsettling thing while picking up my order. This location has little to no concern for food safety and sanitation. Today I saw workers clean the countertops with plastic gloves on while using used rags and then immediately touching food with the same gloves that touched chemicals. I addressed the issue with one of the workers and the reponse es as " oh the rags are sanatized"

Just had the stalest bread ever served to me from any sub shop ever in the world today. Love Jersey Mikes but will never order from this location in Olney ever again. Clearly poorly managed.

Atmosphere: 1

Food: 1

Service: 1

Always good

Food: 5

Service: 5

I ordered a standard Italian sub done Mike's way. I also added a few additional toppings. The staff was very helpful and took care to put the sub together and wrap it well. It was delicious and satisfied my hunger. Highly-recommend !!!

Vegetarian options: Added onions, bell peppers, green peppers.

Atmosphere: 5

Food: 5

Service: 5

The best cold cut subs !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme Sub, The Super Sub

Store seems to prioritize walk ins over app orders. If you don't mind waiting 45 minutes for you sub with all of the employees ignoring you, this is the Jersey Mike's for you. Requested a refund from both the store and corporate website. Crickets all around. Poor management and workers don't seem happy. Do yourself a favor, eat somewhere else.At the end of my visit I did speak to one employee who mentioned I would need to request a refund on the website, when visiting the website it says to contact the store. I called after the visit and was told the Peter the manager would call me the next day.

Atmosphere: 1

Food: 1

I never got around to doing a review until now. After almost a 20 min wait, I went home to discover my sub on the wrong bread. I asked for the Rosemary & cheese bread and got plain. Isn't that bread extra? In addition, the steak wasn't well done. There was a ton of grease from the steak and it was still kind of pink. I guess she rushed it due to the line. After waiting all that time, I had to go home and recook the steak (disappointed and so not worth the wait).This was a first at this location. and service was a 3/5.

Atmosphere: 4

Food: 1

Service: 3

Assembly line but delicious. They serve a sub just like what I used to eat when I was a baby kid teen in Philadelphia.

Atmosphere: 4

Food: 4

Service: 5

Can't go wrong with a 13 and the staff here are amazing and attentive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Sub Station

Great and we keep coming back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salad Bowls, Jersey Mike

Just ordered a #17 from here today and decided to use my points to get a free regular sub. I took 2 bites of the steak and cheese, spit both mouthfuls out, and threw the whole sandwich away. The cheese steak tasted like old oil. I don't know how often they clean the grills in between sandwiches but it just tasted bad. Sucks I wasted my points on that but luckily I had got a large fries from Popeyes to go with it so I got to eat something for lunch.

Food: 1

Not impressed. Medium sub is size of a small at most places. I didn't want to tip (workers were not on a tipped wage and they only did their basic job), but somehow a tip was added on. I didn't bother to argue. $32 for 2 subs with chips and drink. Lots of better places for the money.

Atmosphere: 3

Food: 3

Service: 3

Bunch of college kids who work here. Although these folks were nice. This place is unsanitary. I saw a lady sweeping then couple minutes later making sandwiches. I really hope you washed her hands and changed her gloves!

Atmosphere: 1

Food: 1

Service: 1

The staff here is always great.