Panera Bread
18141 Town Center Dr, Olney
(301) 774-4304
Recent Reviews
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My husband just went to Panera this morning and came home with “fresh” bagels. These are definitely a couple days old as they feel like hockey pucks. This is the fourth time we’ve been to Panera and have eaten stale bagels. No longer.!! so long, I really loved your community feel and the freshness of your food. But I don’t appreciate two day old bagels being sold as fresh made.
Atmosphere: 3
Food: 1
Service: 2
Went there for dinner?Worst experience ever.No chips no bread bowls And they don't tell you that when your ordering, After waiting fifteen minutes from my order!!!
Never going back!!!!!!
Terrible service makes you afraid to ask
Food: 5
Service: 1
Pretty good
Atmosphere: 4
Food: 4
Service: 5
Love coming here to do my work.
Atmosphere: 5
Food: 5
Service: 5
It's incredible in terms of food and services. But, inside is hotter and confined. AC system, maybe good.
Atmosphere: 4
Food: 5
Service: 5
Good tasty food and reasonably priced. Great for casual dining or meeting up with clients or friends
Vegetarian options: Mediterranean sandwich and salad options
Atmosphere: 5
Food: 5
Service: 5
I've been to many Panera Bread locations, but this one consistently delivers the most appalling customer service I've ever experienced. It seems like the manager either despises their job or the owner is completely disengaged, as there's no other explanation for the constant issues.
Every evening, they're inexplicably out of iced coffee. When you request more, the staff's attitude sours dramatically. Then, it takes an excruciating 20 minutes to get a replacement, only to be told they're also out of half and half. It's clear that no one is overseeing the store properly or ensuring basic supplies are stocked.
The employees seem more interested in socializing with each other than assisting customers. They ignore patrons and create an atmosphere of utter disregard.
Sadly, this is the only Panera Bread near my home, forcing me to endure this terrible service whenever I go there. It's truly frustrating to be treated with such indifference and incompetence.
Parking: Plenty of parking spots
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Broccoli Cheddar Soup, Avo Toast, Everything Bagel with Plain Cream Cheese
Fantastic food choices 😋
Atmosphere: 5
Food: 5
Service: 5
My best friend and I came here for dinner. It was not super busy but the cashier looked and acted like he hated his job. When he forgot to give us cups for a drink he acted like it was too much work.
Then we waited for our food for over 15 mins, mind you there were only 2 people ahead of us.
After finally getting our food my friend had a hair in her food.(she had a Cesar salad) When talking to them about it they just said sorry and made a new one. I had the new Mozeralla sandwich which was to be desired. The bread was semi warm and there was only one piece of mozeralla cheese on each slice of bread that wasn’t even fully melted.
I usually have a great experience here but I think it’s just gone downhill from here.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Caesar Salad, Variety of Panera Sandwiches
Restaurantji Recommends
It’s Panera bread co bread co chicken avacodo melt with an apple undefeated almost 1000 calories lots of healthy fat and protein good flavor thank you based bread co Louisville baby freeeee
Atmosphere: 4
Food: 4
Service: 4
It had been over a year since I went to Panera. But I thought I'd try it again. The breakfast sandwiches I bought to go were very tasty.
Atmosphere: 5
Food: 5
Service: 5
Food and everything was great.also the staff/Crew. Very good food and very friendly staff etc.
Atmosphere: 5
Food: 5
Service: 5
It was my first time trying Panera but there was a issue with my order i spoke to ms.kelly and they remade my order no problems no questions asked 10/10 on the customer service 10/10 on the food ?
Atmosphere: 5
Food: 5
Service: 5
Live their sandwich
Atmosphere: 5
Food: 5
Service: 5
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