Starbucks
10256 Mill Run Cir, Owings Mills
(410) 998-3698
Recent Reviews
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As someone who comes almost every morning to this location, most of the regular staff is helpful and friendly. Whoever has been hired recently should be retrained. Today my order was messed up and while I offered to come into the store from the drive through to not hold up the line while it’s being remade, I was told to stay at the window. Well the reason I didn’t need to wait long is because the drink was just dumped into another cup and handed to me. While my order has been wrong in the past, it was remade properly. I have no problem waiting or coming into the store to have it corrected but that was a huge slap in the face today. Please bring back managers like Regina or Sophie that cared about the service.
VERY friendly! I love when they’re kind and smile. :)
Dirty food all over tables and floors. Six workers on shift; unacceptable customer service to other clients. Place is Rapidly going downhill! Could have posted pictures but I chose not to. If management reads this I was there around 1pm today 12 Apr so you can look at the cameras and look at the disability table and floor. There were many tables and they had food on them and the floor with 6 or 7 people on shift this is unacceptable to not have someone tending the floors and tables.
Great customer service. Clean and organized store. Very welcoming.
I keep ordering my food via moble earlier and earlier but order still not ready by the time I arrive. What's the hold up?
And to make matters worst, the Honey Citrus-Mint Tea tasted watery.
Caramel Macchiato is good. The service was nice, and my ham and cheese was ok.
Fast courteous service.
Love this new location. Very quaint environment
this place is NOT A DRIVE-THROUGH.
Worst Starbucks ever drinks are never on point. When I went through the drive thru today they told me I couldn’t give them back my cup to add more cream once I took a sip to make sure it was good. Never coming back.
Restaurantji Recommends
Love this location.
Atmosphere: 5
Food: 5
Service: 5
They are terrible. Drink is literally steamed hot milk and 6 pumps a chai and they screw it up every time. Wait time for drive thru is terrible and the guy at the window is rude. I had to come back into the store after going through drive thru to get the drink fixed and it was another 15 minutes before they even helped the line at the register. Go to another Starbucks - this one is absolutely terrible. Not even an apology for screwing up the drink
Atmosphere: 1
Food: 1
Service: 1
Go to for beverages
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks S'Mores Frappuccino, Cheese Danish, Pumpkin Bread, Strawberry
I am always down for my iced brown sugar oatmilk shaken expresso but i am tired of getting my coffe like a plain ice coffe,and almost halfway, i dont like going back and forth, because most of the time they do it wrong or with a bad attitude ,but i am tired of not getting what i paid for. Dear manager. Please make sure you train well…
Atmosphere: 3
Food: 1
Service: 2
Love this location.
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