Johnny Rockets

Had better experiences in the past.

If I could give ZERO stars, I absolutely would. The service here was unacceptable. The service I received was very disappointing. We wait over 45 minutes to be seated while others who came after us were seated ahead of us. I then waited extra time to get my order taken. After that it took over a hour to receive my food and drinks but was then served the wrong order in its entirety. If you are a person of color I suggest you go elsewhere. You will not be welcomed. You are overlooked. Terrible customer service, unprofessional staff. I suggest you take your business elsewhere. Don’t go to this establishment!!!!

Box standard fast food nicely decorated in the mall

Clean with friendly service. The music is loud which I think it's part of the vibe. Food was ok.

Horrible hyper salty and soak in oil overpriced McDonald is better believe me

I would say the food is just regular, expect $20-25 for soda, burger, fries. The service was very friendly and did everything you could think of. The atmosphere they are busy and need to fit people in a small area.

We walked up to the doors at 8:15, they don't close until 9 and they already had the doors locked and just smiled at us from inside. Horrible

Went there for grill cheese n they didn't have the bread do better

My experience was amazing food and service was great highly recommended

The best Johnny Rockets by far. Today I came in with my cousin and had Jaelene as our server, who was bubbly and friendly, a wonderful server. We were sat by who I’m assuming is the manager, Ethan, who was very friendly and knowledgeable about the menu. He checked on us as we ate our food later and promptly got me an extra barbecue sauce when I cleared mine through. I got the smoke house double with a side of tots with some bbq sauce, and it was extremely delicious. The portions are massive, which justifies the slightly high prices. My cousin got the spicy Houston burger and fell in love with it. Jaelene made sure we had everything we needed! It is so nice to see the cooks smiling and laughing with the rest of the staff, it is welcoming and made us feel more at home. The restaurant was also very clean. Not one bad note! We had a blast and were very happy to eat here today!!

My husband and I stopped here for lunch since we've never been and Im going to be completely honest. The server we had was extremely pushy. I said we needed a couple minutes to order and he came back in about 20-30 seconds, MANY times. About every 30 seconds he came back to ask if we were ready to order. Please, just WAIT. It's not a big deal though, really, what got under my skin is the fact that we're paying an upwards of 70 dollars for 2 burgers and fries and 2 milkshakes when EVERYTHING, I mean EVERYTHING has NO flavor. Not a pinch of salt, pepper, nothing. It was bread, watery ground beef, and cheese that tasted invisible. How can you have caramelized onions that taste like nothing? I am not kidding, the food literally tasted like nothing. I'm not trying to be rude, I just don't recommend going here unless you want to spend a lot on a bunch of nothing. Milkshakes were okay though. But that's all.

The restaurant was empty, but it still took 10 minutes for the server to come get our drink order. I hope it was just a miscommunication. Once she came, she didn't introduce herself. If she did, I didn't hear it. We ordered food and it did come pretty quickly. Onion rings and tots were good, but the burgers were served on stale bread. My dining partner had a dipping sauce on the table. I asked for an additional sauce for myself and the server kept glancing at the sauce on the table as though she was suggesting I share the sauce. This wasn't a terrible experience, but its probably enough to keep me from coming back to this location. I reluctantly left 18% for the server. Side note: A tip is to reward service, not a supplement for low hourly wage. A tip is earned, not required. The server was cool but the overall experience wasn't great

Classic American fare in a retro setting! The Oreo milkshake was delicious and the impossible burger was good. The food is pretty basic, but the service was wonderful! I’d recommend this for a quick, filling, and inexpensive lunch while shopping.

It is not there!

Orlando has been very friendly and we've enjoyed a tasty lunch during our visit to the outlet. The food was very good, the portions were pretty big, and great service, we definitely recommend it.