I always come to buy food for my children here but today I came in and saw that the women khristin doesn’t even dare to wash her hands to make pizza she’s handling money, phone and I saw her going straight to put cheese on the pizza I got disgusted we have to care of washing your hands like cooking for your own family she still dare to charge me for 2 plates to give my babies food after a long drive so I decided to just get napkins worst case if we get sick they won’t accept there the problem not staying hygiene.
Chevone Watson
The best customer service I’ve received in years. I finally felt heard as a customer. This location is by far the best in Prince George’s County!!!
Atmosphere: 5
Food: 5
Service: 5
Aaron McCormick
Whole chicken pizza half pepperoni. The food was nice warm and hot. Perfect amount of cheese and tasted good
Atmosphere: 3
Food: 5
Service: 4
Malik
On October 8th, between approximately 3:20 and 3:25 PM, I visited your location to pick up a food order with my companion. During our visit, we observed an employee handling our chicken wings with bare hands immediately after touching the cash register and the door, without washing his hands or using gloves or tongs. This occurred even though the food had just come out of the oven.
We expressed our concerns to the employee and requested a refund, explaining that we witnessed him handling our food without following proper sanitary procedures. The employee responded by saying, “we have a lot of orders coming in and that’s why I did it.” I found this explanation unsatisfactory, as it reflects a lack of adherence to basic food safety standards and poor customer service. Such practices can pose significant health risks to customers.
I do not intend to return to this location and will be contacting corporate to formally report this incident. I also believe this matter should be reviewed further, as there are security cameras in the kitchen area that can verify what took place.
For identification purposes, the employee in question was heavyset, had black and blue dreadlocks, and appeared somewhat disheveled. Based on this experience, I am concerned about the overall food safety practices at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Joshua Weimer
I just picked up over $100 worth of pizza from this place and had no cups to offer they were charging $.15 per plate and also for the crushed red peppers and Parmesan cheese they charge I think it’s kind of ridiculous how condiments are becoming a chargeable item. It’s kind of sad that you can No longer spend over $100 at a restaurant and not even be offered condiments for the food but then they have the nerve to ask for a tip. This isn’t A negative review on the food more so on the business itself
Atmosphere: 3
Food: 3
Service: 3
Tequila Williams
The problem I have is paying for delivery and no getting my order delivered to my door . You get a good tip from me for you to call me outside to come get my order instead of bringing it to my door . Then don’t give me my receipt til I ask you for it but you rip off the store info like I don’t know where it’s located . I pay for delivery I expect it to come to my door . Managers need to have conversations with delivers on better service .
Atmosphere: 5
Food: 5
Service: 2
Boris Alvarez
Pizza like home made
Atmosphere: 5
Food: 5
Service: 5
Leigh C
The front lady who claimed she is the manager and on the cashier and took my payment approached me with a unpleasant word “WHAT” and when I asked her if she could give me some napkins her replied was “NO”. So I asked the worker next to her if he could provide me some napkins the lady yelled at me and said “did you hear what I said, we don’t have napkins”. It was not what she said in the beginning she told “no”. Then she said to me to go to McDonald to get napkins.
Atmosphere: 1
Service: 1
sean pinkett
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Curtis pumphrey
Papa John's dont use gloves to fix you pizza .The young cashier stated that they dont wear gloves . Nasty work smh at papa John's
Order #1201762316 Delivery Driver name Albert was fast , I made a mistake that it was delivered at the wrong address but the app was malfunctioning but other than that food was great and apologizes to him ... He gets a 10/10
Sinnabuns Broken Hearts
The most awful customer service experience that I’ve ever had at this location. Poor pizza quality. It’s normally good, sad you can’t always get quality customer service every time.
Bianca Brockenberry
I was told they don’t deliver food to your door when you pay with cash. I ordered one time and paid online and left a nice tip & They still didn’t come to my door . With that being said, I will either Not order from here anymore or if I do order delivery, I will not be tipping the driver nothing . They only pull up outside and make you come get the food after taking forever
K. L. Brewington
Every single time I order two pizzas online, I request that BOTH pizzas are square cut! It NEVER happens. I am feeding little people that waste food. I WISH they could get my online orders correct. JUST ONCE. You would think that they would take care of their regular customers. I guess not.
Claudia reyes (mommyof3)
I received my order and received a wrong pizza and called and the manager instead of helping me to get a refund or send me the right pizza hang up on me.
I always come to buy food for my children here but today I came in and saw that the women khristin doesn’t even dare to wash her hands to make pizza she’s handling money, phone and I saw her going straight to put cheese on the pizza I got disgusted we have to care of washing your hands like cooking for your own family she still dare to charge me for 2 plates to give my babies food after a long drive so I decided to just get napkins worst case if we get sick they won’t accept there the problem not staying hygiene.
The best customer service I’ve received in years. I finally felt heard as a customer. This location is by far the best in Prince George’s County!!!
Atmosphere: 5
Food: 5
Service: 5
Whole chicken pizza half pepperoni. The food was nice warm and hot. Perfect amount of cheese and tasted good
Atmosphere: 3
Food: 5
Service: 4
On October 8th, between approximately 3:20 and 3:25 PM, I visited your location to pick up a food order with my companion. During our visit, we observed an employee handling our chicken wings with bare hands immediately after touching the cash register and the door, without washing his hands or using gloves or tongs. This occurred even though the food had just come out of the oven.
We expressed our concerns to the employee and requested a refund, explaining that we witnessed him handling our food without following proper sanitary procedures. The employee responded by saying, “we have a lot of orders coming in and that’s why I did it.”
I found this explanation unsatisfactory, as it reflects a lack of adherence to basic food safety standards and poor customer service. Such practices can pose significant health risks to customers.
I do not intend to return to this location and will be contacting corporate to formally report this incident. I also believe this matter should be reviewed further, as there are security cameras in the kitchen area that can verify what took place.
For identification purposes, the employee in question was heavyset, had black and blue dreadlocks, and appeared somewhat disheveled. Based on this experience, I am concerned about the overall food safety practices at this establishment.
Atmosphere: 1
Food: 1
Service: 1
I just picked up over $100 worth of pizza from this place and had no cups to offer they were charging $.15 per plate and also for the crushed red peppers and Parmesan cheese they charge I think it’s kind of ridiculous how condiments are becoming a chargeable item. It’s kind of sad that you can No longer spend over $100 at a restaurant and not even be offered condiments for the food but then they have the nerve to ask for a tip. This isn’t A negative review on the food more so on the business itself
Atmosphere: 3
Food: 3
Service: 3
The problem I have is paying for delivery and no getting my order delivered to my door . You get a good tip from me for you to call me outside to come get my order instead of bringing it to my door . Then don’t give me my receipt til I ask you for it but you rip off the store info like I don’t know where it’s located . I pay for delivery I expect it to come to my door . Managers need to have conversations with delivers on better service .
Atmosphere: 5
Food: 5
Service: 2
Pizza like home made
Atmosphere: 5
Food: 5
Service: 5
The front lady who claimed she is the manager and on the cashier and took my payment approached me with a unpleasant word “WHAT” and when I asked her if she could give me some napkins her replied was “NO”. So I asked the worker next to her if he could provide me some napkins the lady yelled at me and said “did you hear what I said, we don’t have napkins”. It was not what she said in the beginning she told “no”. Then she said to me to go to McDonald to get napkins.
Atmosphere: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas Wings
Papa John's dont use gloves to fix you pizza .The young cashier stated that they dont wear gloves . Nasty work smh at papa John's
Restaurantji Recommends
Order #1201762316 Delivery Driver name Albert was fast , I made a mistake that it was delivered at the wrong address but the app was malfunctioning but other than that food was great and apologizes to him ... He gets a 10/10
The most awful customer service experience that I’ve ever had at this location. Poor pizza quality. It’s normally good, sad you can’t always get quality customer service every time.
I was told they don’t deliver food to your door when you pay with cash. I ordered one time and paid online and left a nice tip & They still didn’t come to my door . With that being said, I will either Not order from here anymore or if I do order delivery, I will not be tipping the driver nothing . They only pull up outside and make you come get the food after taking forever
Every single time I order two pizzas online, I request that BOTH pizzas are square cut! It NEVER happens. I am feeding little people that waste food. I WISH they could get my online orders correct. JUST ONCE. You would think that they would take care of their regular customers. I guess not.
I received my order and received a wrong pizza and called and the manager instead of helping me to get a refund or send me the right pizza hang up on me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizzas Wings
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