Scam. Never been scammed so hard at a Starbucks. Gets a second star cause it tasted good. Go to a different Starbucks.
Olrac Balthazar
We got here with no line just me and my brother in law and of course expecting to be entertained quickly but not, one staff came from the inside room at the right and just passed me by without even greeting me. Of course I wait, again, then when she went to the register and asked me I felt like I wasn't a customer, I felt different, I felt like I'm disturbing her with the way she spoke and her body language.My coffee was ready and she just dropped it on the pick up area without even saying anything at all.Going at Mgm National Harbor is great day to relax, but she ruined my day because of that kind of customer service. SMH
Majed Alashari
Nice pike place coffee.
Jan Erika Bungay
Employees look like they don’t even want to be there. Rude attitudes.
quinton B
Website says 24hours drove it's not
Shenzheng Diao
Does anyone know if they accept express comp dollars from the casino? I only used cash.
Michelle Jernigan
Joel, the store manager, went above and beyond helping me find the perfect holiday cup! I had been searching all over town for one, and he took the time to research and call other Starbucks. He even let me know when they got the blingy tumblers in stock so that I could get over to purchase one. The staff there are always courteous and nice & the wait is never long. This location has two different counters that you can order from to increase their productivity and decrease the wait time!
Joshua Hernandez
God awful service. The employees here seem so upset that they work here. A customer asked for milk for his coffee and a disgruntled female employee angrily opens the half gallon of milk, pours some into a cup, spills most of it on the counter, and tells the customer, “There ya go”, drops it on the counter and walks away. I’d rather pour hot sauce in my eyes than deal with the customer service here.
SYHANN BALTAZAR
We got here with no line just me and my brother in law and of course expecting to be entertained quickly but not, one staff came from the inside room at the right and just passed me by without even greeting me. Of course I wait, again, then when she went to the register and asked me I felt like I wasn't a customer, I felt different, I felt like I'm disturbing her with the way she spoke and her body language.
Ou Shiju
I have been to a lot of starbucks coffee shops, a staff member Mr Joel is warm and helpful, we come to foreign countries to feel very warm service.
We drove to this place for about 20mins just to get some coffee for the night (approx. 11:30pm) and even though it was supposed to be open until 1am, the women there told us that it's closed. It was two of them still there not telling us why they close earlier.
Imma Star
Beautiful Starbucks Location. Very Clean and Well-Organized. There are a lot of fresh food items to select from, as well as nice dessert items.
Liz Coronado
Longest wait for a drink. 6 staff people behind the counter and 5 of them are complaining about the schedule. One of them just told customers that she isn't making drinks, I wondering what the hell she is suppose to be doing. They have unapproachable looks on their faces. And since when are you asked if you want to give a tip.
LoveTo WinBig
This place is always short staffed and the employees always look miserable. Not your typical Starbucks the service is non existent. The prices they charge are practically 2 times more than a typical store.
Patrick
Bad service. Understaffed. Employee working the register was rude.
Scam. Never been scammed so hard at a Starbucks. Gets a second star cause it tasted good. Go to a different Starbucks.
We got here with no line just me and my brother in law and of course expecting to be entertained quickly but not, one staff came from the inside room at the right and just passed me by without even greeting me. Of course I wait, again, then when she went to the register and asked me I felt like I wasn't a customer, I felt different, I felt like I'm disturbing her with the way she spoke and her body language.My coffee was ready and she just dropped it on the pick up area without even saying anything at all.Going at Mgm National Harbor is great day to relax, but she ruined my day because of that kind of customer service. SMH
Nice pike place coffee.
Employees look like they don’t even want to be there. Rude attitudes.
Website says 24hours drove it's not
Does anyone know if they accept express comp dollars from the casino? I only used cash.
Joel, the store manager, went above and beyond helping me find the perfect holiday cup! I had been searching all over town for one, and he took the time to research and call other Starbucks. He even let me know when they got the blingy tumblers in stock so that I could get over to purchase one. The staff there are always courteous and nice & the wait is never long. This location has two different counters that you can order from to increase their productivity and decrease the wait time!
God awful service. The employees here seem so upset that they work here. A customer asked for milk for his coffee and a disgruntled female employee angrily opens the half gallon of milk, pours some into a cup, spills most of it on the counter, and tells the customer, “There ya go”, drops it on the counter and walks away. I’d rather pour hot sauce in my eyes than deal with the customer service here.
We got here with no line just me and my brother in law and of course expecting to be entertained quickly but not, one staff came from the inside room at the right and just passed me by without even greeting me. Of course I wait, again, then when she went to the register and asked me I felt like I wasn't a customer, I felt different, I felt like I'm disturbing her with the way she spoke and her body language.
I have been to a lot of starbucks coffee shops, a staff member Mr Joel is warm and helpful, we come to foreign countries to feel very warm service.
Restaurantji Recommends
We drove to this place for about 20mins just to get some coffee for the night (approx. 11:30pm) and even though it was supposed to be open until 1am, the women there told us that it's closed. It was two of them still there not telling us why they close earlier.
Beautiful Starbucks Location. Very Clean and Well-Organized. There are a lot of fresh food items to select from, as well as nice dessert items.
Longest wait for a drink. 6 staff people behind the counter and 5 of them are complaining about the schedule. One of them just told customers that she isn't making drinks, I wondering what the hell she is suppose to be doing. They have unapproachable looks on their faces. And since when are you asked if you want to give a tip.
This place is always short staffed and the employees always look miserable. Not your typical Starbucks the service is non existent. The prices they charge are practically 2 times more than a typical store.
Bad service. Understaffed. Employee working the register was rude.
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