Not good if we're being honest... Are hairnets a thing of the past?..worst as well as one of the wettest pizzas I've had the displeasure of eating ..so moist it tasted undone..in fact I actually questioned the worker about it not being all the way cooked after he began trying to cut it in fours and all the toppings and cheese got moved and pulled off as he began trying to cut it..
Sheila
Today I arrived to grab lunch with my autistic client. May 8th 3pm. There was hair in the food. When I said something a woman started yelling at me in Spanish.
Atmosphere: 1
Food: 1
Service: 1
J7216NPnancyc
I have visited other Subways but the one in Ocon Hill is the worst, the foreman did not take the time to take the order, they were rushing us and there were no other customers, aside from that when I asked about combos they very rudely said things about the system that are understood BUT their duty is to be patient and explain, she also did not make eye contact with us when we were served I asked if she was the manager and laughing she said she was just an employee another person tried to explain to us and she said okay Reyna there is no need to explain, what a shame if she is the manager because she lacks professionalism and worst of all she is Hispanic just like us, bad service really!
Lisa Muse
This is my favorite Subway, it is clean and the staff is friendly. They give you exactly what you pay for, excellent 👌
Atmosphere: 5
Food: 5
Service: 5
Salomon Bonilla
Why won't you honor coupons anymore. It seems all subways are doing this now. I've tried about 6 locations and none are taking them even on the app.
Atmosphere: 2
Food: 2
Service: 1
Sher Muthra
Our catering order was perfect and ready on time for the football watch party. Our guests also commented regarding how good the sandwiches were. Thank you Rivertown Commons Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Lou Will
Stale bread, funky tuna & old cheese. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
Kyler Townsend
This place frustrates me Everytime I come… if you come anytime after 3 hours before closing they will only have one type of bread. It’s 7 pm y’all don’t close until 10pm but only have flatbread and jalapeño bread. This isn’t a one time occurrence it’s an EVERY TIME I COME HERE OCCURRENCE. It is absolutely no excuse why this always happens…
Lennon Henry
Every time i place an order it's wrong especially when i order online. And the attidudes not great either.
Service: 1
Cleon Bee
This is the most unprofessional place there can be. They always run out of BREAD, will not post a sign when they do, make people wait in line to THEN ANNOUNCE they only have one type usual flat bead available.
Then when asked why they don't.... They will say, "They will lose customers..." of course when you keep having nothing to serve on a regular... How are you going to make subs if you run out of BREAD?
The amount of check she put in the chicken and cheese footlong dipper is beyond ridiculous don’t waste your money
Katrina Carter
Worst location in this area. Customer service is on negative 10. The attitudes of the workers are horrible. I would rather drive into Alexandria to pick up my order, though this location is 6 minutes from my residence.
Placed a mobile pick-up order for 2 foot-longs subs and 1 salad. When I arrived, there were 3 foot-longs, no salad. I expressed the error to the staff and the first response was, " We didn't mess up." Well, check the receipt as it shows that I was supposed to have a self and there's no salad in the bad. After a 3 staff persons meeting and me waiting, they made the executive decision to make the salad. Why?! Why did it take all of this and my time for you to correct the issue. And they attitudes about me tried to make me keep the third unwanted sub without my salad.
This is the fourth encounter where their customer service was unacceptable. No more. I advise for patrons to go to another location.
Atmosphere: 1
Food: 2
Service: 1
Riot Hill
They serve old bread
Wais Halimi
Nice&
Atmosphere: 5
Food: 5
Service: 5
Olga Andrade
This Subway has a variety of vegetables that you can choose for your sandwich, the vegan pizza is delicious, it is a very clean place and the customer service is excellent. You can eat in the restaurant or if you want you can take it.This Subway has a variety of vegetables that you can choose for your sandwich, the vegan pizza is delicious, it is a very clean place and the customer service is excellent.
Not good if we're being honest... Are hairnets a thing of the past?..worst as well as one of the wettest pizzas I've had the displeasure of eating ..so moist it tasted undone..in fact I actually questioned the worker about it not being all the way cooked after he began trying to cut it in fours and all the toppings and cheese got moved and pulled off as he began trying to cut it..
Today I arrived to grab lunch with my autistic client. May 8th 3pm. There was hair in the food. When I said something a woman started yelling at me in Spanish.
Atmosphere: 1
Food: 1
Service: 1
I have visited other Subways but the one in Ocon Hill is the worst, the foreman did not take the time to take the order, they were rushing us and there were no other customers, aside from that when I asked about combos they very rudely said things about the system that are understood BUT their duty is to be patient and explain, she also did not make eye contact with us when we were served I asked if she was the manager and laughing she said she was just an employee another person tried to explain to us and she said okay Reyna there is no need to explain, what a shame if she is the manager because she lacks professionalism and worst of all she is Hispanic just like us, bad service really!
This is my favorite Subway, it is clean and the staff is friendly. They give you exactly what you pay for, excellent 👌
Atmosphere: 5
Food: 5
Service: 5
Why won't you honor coupons anymore. It seems all subways are doing this now. I've tried about 6 locations and none are taking them even on the app.
Atmosphere: 2
Food: 2
Service: 1
Our catering order was perfect and ready on time for the football watch party. Our guests also commented regarding how good the sandwiches were. Thank you Rivertown Commons Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Stale bread, funky tuna & old cheese. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
This place frustrates me Everytime I come… if you come anytime after 3 hours before closing they will only have one type of bread. It’s 7 pm y’all don’t close until 10pm but only have flatbread and jalapeño bread. This isn’t a one time occurrence it’s an EVERY TIME I COME HERE OCCURRENCE. It is absolutely no excuse why this always happens…
Every time i place an order it's wrong especially when i order online. And the attidudes not great either.
Service: 1
This is the most unprofessional place there can be. They always run out of BREAD, will not post a sign when they do, make people wait in line to THEN ANNOUNCE they only have one type usual flat bead available.
Then when asked why they don't.... They will say, "They will lose customers..." of course when you keep having nothing to serve on a regular... How are you going to make subs if you run out of BREAD?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The amount of check she put in the chicken and cheese footlong dipper is beyond ridiculous don’t waste your money
Worst location in this area. Customer service is on negative 10. The attitudes of the workers are horrible. I would rather drive into Alexandria to pick up my order, though this location is 6 minutes from my residence.
Placed a mobile pick-up order for 2 foot-longs subs and 1 salad. When I arrived, there were 3 foot-longs, no salad. I expressed the error to the staff and the first response was, " We didn't mess up." Well, check the receipt as it shows that I was supposed to have a self and there's no salad in the bad. After a 3 staff persons meeting and me waiting, they made the executive decision to make the salad. Why?! Why did it take all of this and my time for you to correct the issue. And they attitudes about me tried to make me keep the third unwanted sub without my salad.
This is the fourth encounter where their customer service was unacceptable. No more. I advise for patrons to go to another location.
Atmosphere: 1
Food: 2
Service: 1
They serve old bread
Nice&
Atmosphere: 5
Food: 5
Service: 5
This Subway has a variety of vegetables that you can choose for your sandwich, the vegan pizza is delicious, it is a very clean place and the customer service is excellent. You can eat in the restaurant or if you want you can take it.This Subway has a variety of vegetables that you can choose for your sandwich, the vegan pizza is delicious, it is a very clean place and the customer service is excellent.
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