I love me some Wendy's when you go into this establishment be prepared to wait a minute before you can place an order . the workers look like they be so overwhelmed
Atmosphere: 4
Food: 4
Service: 2
Anabel King
Wendy’s has kids meals,
Atmosphere: 2
Food: 5
Service: 5
Andrea Moore!
Please don’t eat here the service is horrible, the staff is dry and unprofessional also no offense but they looked unkept and dirty, they get nothing right don’t add cheese to your fries or potato won’t get put on no crackers for Chili and they lay on the mayo ketchup so ur sandwich will be soggy, if your order on the app don’t expect your frosty at all it’s sad how Wendy’s went downhill , I will be contacting corporate and the food inspectors because yea someone is going to get sick eating here I know they aren’t up to code I prefer Wendy’s over McDonald’s but at this point ill go elsewhere, don’t go here your better off making a burger from home.
Atmosphere: 3
Food: 2
Service: 2
3130studios
The level of customer service training needed at this location is unspeakable. Do not work in fast food if you cannot greet and listen to customers, check bag orders, and deliver a quality experience. It's ridiculous. Smh
Service: 1
Garry Wilson
Fantastic.
Atmosphere: 5
Food: 5
Service: 5
D L
The customer service at this location is horrible. The system was down, the lobby and kitchen were dirty, and the manager on duty seemed to not care at all. I guess the system being down was a blessing. Won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Diannia Gilchrist
Right along a main street
Atmosphere: 5
Food: 5
Service: 5
Susan Seip
Out of chili, long wait, just not the usual experience.
Atmosphere: 2
Food: 1
Service: 1
Betina Long
This morning 08/21/2025 I went to the Oxon Hill location and wanted two chicken biscuit and was told by the Hispanic lady in the dive-thru that they was not a dollar no more. I went online and saw that they where still a dollar. Tried to call the store and the phone just keep ringing with no answer.
I order breakfast for myself and my family, I ALWAYS ask for extra honey butter. They never add it and I dont understand what the problem is i dont prefer dry sandwiches.
Atmosphere: 1
Food: 2
Service: 1
Shawn Love
Burger code Bond was hard as a hockey puck. I definitely won't be going back
Victor Melendez
Whether I order at the drive-thru or inside, something’s always wrong when I check my bag. I’ve asked for a spicy chicken sandwich and gotten a plain burger instead. One time, I ordered a combo with fries and a drink, but the fries were missing. Another visit, I said no mayo, yet my sandwich was covered in it. These errors happen almost every time, making it clear this Oxon Hill Wendy’s struggles with accuracy. Online reviews echo this, with customers like Jade W. noting, “This location never gets my order right. Always something missing”.
The issue seems to stem from rushed service and poor communication. Drive-thru staff push you to order quickly without confirming details. Inside, workers often seem distracted, juggling tasks without checking orders. The food, when correct, is decent—fresh ingredients and tasty options like the Baconator—but the constant mistakes ruin the experience. Even using the mobile app for pickup doesn’t help; I still get the wrong items.This Wendy’s needs better staff training and a system to double-check orders. Right now, it feels like you’re rolling the dice with every visit. Nearby spots like McDonald’s or Burger King in Oxon Hill seem to handle orders better. Until Wendy’s fixes this, always check your bag before leaving this location—you’ll likely find a mistake
Food: 2
Service: 1
Kiara Brumfield
I did an online order through doordash today and I didn't receive my Bacon Double Stack™ Biggie™ Bag meal or the 2 orders of apple wood bacon for the Taco Salad that I had to pay extra for. everything else was in the bag and good
Food: 1
Johnny Matthews
The kids that work there act like they don't know what is going on.
Why wasre money there?
Evening is shit
Atmosphere: 3
Food: 1
I love me some Wendy's when you go into this establishment be prepared to wait a minute before you can place an order . the workers look like they be so overwhelmed
Atmosphere: 4
Food: 4
Service: 2
Wendy’s has kids meals,
Atmosphere: 2
Food: 5
Service: 5
Please don’t eat here the service is horrible, the staff is dry and unprofessional also no offense but they looked unkept and dirty, they get nothing right don’t add cheese to your fries or potato won’t get put on no crackers for Chili and they lay on the mayo ketchup so ur sandwich will be soggy, if your order on the app don’t expect your frosty at all it’s sad how Wendy’s went downhill , I will be contacting corporate and the food inspectors because yea someone is going to get sick eating here I know they aren’t up to code I prefer Wendy’s over McDonald’s but at this point ill go elsewhere, don’t go here your better off making a burger from home.
Atmosphere: 3
Food: 2
Service: 2
The level of customer service training needed at this location is unspeakable. Do not work in fast food if you cannot greet and listen to customers, check bag orders, and deliver a quality experience. It's ridiculous. Smh
Service: 1
Fantastic.
Atmosphere: 5
Food: 5
Service: 5
The customer service at this location is horrible. The system was down, the lobby and kitchen were dirty, and the manager on duty seemed to not care at all. I guess the system being down was a blessing. Won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Right along a main street
Atmosphere: 5
Food: 5
Service: 5
Out of chili, long wait, just not the usual experience.
Atmosphere: 2
Food: 1
Service: 1
This morning 08/21/2025 I went to the Oxon Hill location and wanted two chicken biscuit and was told by the Hispanic lady in the dive-thru that they was not a dollar no more. I went online and saw that they where still a dollar. Tried to call the store and the phone just keep ringing with no answer.
Service: 1
Restaurantji Recommends
I order breakfast for myself and my family, I ALWAYS ask for extra honey butter. They never add it and I dont understand what the problem is i dont prefer dry sandwiches.
Atmosphere: 1
Food: 2
Service: 1
Burger code Bond was hard as a hockey puck. I definitely won't be going back
Whether I order at the drive-thru or inside, something’s always wrong when I check my bag. I’ve asked for a spicy chicken sandwich and gotten a plain burger instead. One time, I ordered a combo with fries and a drink, but the fries were missing. Another visit, I said no mayo, yet my sandwich was covered in it. These errors happen almost every time, making it clear this Oxon Hill Wendy’s struggles with accuracy. Online reviews echo this, with customers like Jade W. noting, “This location never gets my order right. Always something missing”.
The issue seems to stem from rushed service and poor communication. Drive-thru staff push you to order quickly without confirming details. Inside, workers often seem distracted, juggling tasks without checking orders. The food, when correct, is decent—fresh ingredients and tasty options like the Baconator—but the constant mistakes ruin the experience. Even using the mobile app for pickup doesn’t help; I still get the wrong items.This Wendy’s needs better staff training and a system to double-check orders. Right now, it feels like you’re rolling the dice with every visit. Nearby spots like McDonald’s or Burger King in Oxon Hill seem to handle orders better. Until Wendy’s fixes this, always check your bag before leaving this location—you’ll likely find a mistake
Food: 2
Service: 1
I did an online order through doordash today and I didn't receive my Bacon Double Stack™ Biggie™ Bag meal or the 2 orders of apple wood bacon for the Taco Salad that I had to pay extra for. everything else was in the bag and good
Food: 1
The kids that work there act like they don't know what is going on.
Food: 4
Service: 2
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