Customer service was poor. I walked into the restaraunt and greeted the woman behind the counter i guess she was the cashier/order taker. She didnt respond and gave me a blank look like “wtf are you doing here.” Customer service is huge with me, so ill never return.
Oh and the reuben was just “Ok” ive had much better in the past.
Pam Tice
We shared a corned beef, pastrami, and swiss sandwich, potato salad and a variety of pickles. We both agreed it was the best sandwich we have ever had. The corned beef just melted in our mouths. We did a carry out of the BBR pastrami and brisket which was delicious as well. Also, highly recommended the coconut cake. Can't wait to go back.
Kenneth Tobin
Mushroom Barley soup-laden with salt-returned ICED COLD Turkey Sandwich on tasteless rye Whole pickles on bar-inedible Corned Beef and Brisket-laden with fat Potato pancake-tasteless From metro NY/NJ and Palm Beach C county I know good deli and this does not satisfy anyone who knows good deli Go elsewhere
Stuart Harper
For people complaining about fatty corned beef....get your lean corned beef from the grocery store!
Mike Rash (Mister Mike)
The absolute best. No need to drive to New Jersey!
Terrell Jackson
Good sandwiches + big cake slices!
Susan Selckman
Super friendly staff....good food... needs to be renovated inside
Rudolph Johnson
After a very long wait for my food I sat down and was told that I could not eat from a carrot container. When I ordered my food I was not given an option for dine in or carry out. When I got my sandwich home I did not enjoy the corn beef sandwich I ordered. Don’t think I will be a returning patron
Anne Long
Someone needs to read their food handling manual!! Ordered a pound of corned beef sliced. The server did not put on fresh gloves and then stacked another paper layer on top of my order. The paper had been sitting on the slicer. The manager had no idea what I was complaining about, as he stood there with his gloved hands on the counter. Gloves are worn to protect my food, not your hands! My grocery store deli charges less, sells a leaner product AND refreshes their gloves with every sliced meat order.
Carol Weiman Noel
Small soup (to go) and half of a sandwich (ate at restaurant) - over $30…. UNREAL AND OUTRAGEOUS! Had to pay a tip and charged for using a credit card! Bye bye Essen Room!
Food is amazing. Wonderful Matzo ball soup. Overstuffed sandwiches. Corned beef, pastrami and whitefish salad are great. All you can eat pickle bar options are the tasty. If you have room, the rugelach are wonderful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Matzo Ball Soup and Sandwich Potato Pancakes and Pickles, Hot Pastrami Sandwich, Pastries, Pickle Bar
Crystal E
Stood at the counter for seven minutes, waiting for someone to wait on me. There was no line and only one customer in the restaurant. No one even acknowledged me. I get up to the register hoping to order there and then she told me I had to go where I had been standing for seven minutes to order. I’ve never experienced customer service like this before in my life. She saw me standing there. Why couldn’t she have taken my order. never again this used to be my favorite deli.
Atmosphere: 1
Food: 1
Service: 1
Drew Skibitsky
Incredibly polite and happy staff. Free pickle bar is awesome. Food is great. Would definitely come back.
Customer service was poor. I walked into the restaraunt and greeted the woman behind the counter i guess she was the cashier/order taker. She didnt respond and gave me a blank look like “wtf are you doing here.” Customer service is huge with me, so ill never return.
Oh and the reuben was just “Ok” ive had much better in the past.
We shared a corned beef, pastrami, and swiss sandwich, potato salad and a variety of pickles. We both agreed it was the best sandwich we have ever had. The corned beef just melted in our mouths. We did a carry out of the BBR pastrami and brisket which was delicious as well. Also, highly recommended the coconut cake. Can't wait to go back.
Mushroom Barley soup-laden with salt-returned
ICED COLD Turkey Sandwich on tasteless rye
Whole pickles on bar-inedible
Corned Beef and Brisket-laden with fat
Potato pancake-tasteless
From metro NY/NJ and Palm Beach C county I know good deli and this does not satisfy anyone who knows good deli
Go elsewhere
For people complaining about fatty corned beef....get your lean corned beef from the grocery store!
The absolute best. No need to drive to New Jersey!
Good sandwiches + big cake slices!
Super friendly staff....good food... needs to be renovated inside
After a very long wait for my food I sat down and was told that I could not eat from a carrot container. When I ordered my food I was not given an option for dine in or carry out. When I got my sandwich home I did not enjoy the corn beef sandwich I ordered. Don’t think I will be a returning patron
Someone needs to read their food handling manual!! Ordered a pound of corned beef sliced. The server did not put on fresh gloves and then stacked another paper layer on top of my order. The paper had been sitting on the slicer. The manager had no idea what I was complaining about, as he stood there with his gloved hands on the counter. Gloves are worn to protect my food, not your hands! My grocery store deli charges less, sells a leaner product AND refreshes their gloves with every sliced meat order.
Small soup (to go) and half of a sandwich (ate at restaurant) - over $30…. UNREAL AND OUTRAGEOUS! Had to pay a tip and charged for using a credit card! Bye bye Essen Room!
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Pickle Bar
Food is amazing. Wonderful Matzo ball soup. Overstuffed sandwiches. Corned beef, pastrami and whitefish salad are great. All you can eat pickle bar options are the tasty. If you have room, the rugelach are wonderful!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Matzo Ball Soup and Sandwich Potato Pancakes and Pickles, Hot Pastrami Sandwich, Pastries, Pickle Bar
Stood at the counter for seven minutes, waiting for someone to wait on me. There was no line and only one customer in the restaurant. No one even acknowledged me. I get up to the register hoping to order there and then she told me I had to go where I had been standing for seven minutes to order. I’ve never experienced customer service like this before in my life. She saw me standing there. Why couldn’t she have taken my order. never again this used to be my favorite deli.
Atmosphere: 1
Food: 1
Service: 1
Incredibly polite and happy staff. Free pickle bar is awesome. Food is great. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pickle Bar
What would Joe do? Go to the Essen room
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hot Pastrami Sandwich
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