It took an hour to get two coffees and some food. The store was full of people waiting, very crowded. They don't text you when your order is ready so you just end up going back every 10 mins to see if it's ready. You might as well just doordash another dunkin.
Atmosphere: 2
Food: 3
Service: 1
Ian Kelly
The issue with this place is the kitchen cannot keep up with the demand. Waiting 30 mins for a coffee and 40 for a tea after getting a text saying my order was ready is insane. It’s not the fault of the staff.
Atmosphere: 1
Food: 1
Service: 1
Tee Rodriguez Yisrael
Horrible service- would recommend changing management
Beth
Food quality is infinitely worse than other Dunkin’s
Atmosphere: 1
Food: 1
Service: 1
Kayla Martin
every store makes drinks differently. they no longer have a 1800 number so you cant call anyone when you do have issues and our local stores averages about 17 minutes a drink
Patrick Gerard Audick
Treat every 1 as equal follow the Golden rule treat every 1 the way you want to be treated. End bias unfair treatment Sibling wars !!!
Mike
The Dunkin inside Great Wolf Lodge is pretty much what you’d expect—convenient, but not fast. You can order ahead, and I definitely recommend doing that, though there can still be a bit of a wait. If you walk up and order in person, plan on waiting quite a while longer, especially during busy times. Good for a quick caffeine fix, just budget extra time.
Atmosphere: 5
Food: 5
Service: 4
K Foster
We used the GWL app to order and waited for our message to state it is ready. After a half hour, my husband went down to find it not ready. After they gave him our order and he returned to our room, we found items missing as well as our coffees being just black when we ordered special coffees. They are clearly under staffed and need extra hands. Those working were kind and we felt bad for them
Atmosphere: 1
Food: 1
Service: 1
Lisa Coker
Excellent customer service! I love my location! Soddy Daisy, TN ...
Tim Scott
Dunkin' at 1540 Garfield Ave. in DeLand, FL. does not accept U.S. currency. Therefore, I will never be a patron at ANY Dunkin' establishment! I'll do business with companies that accept my American money. It's so disgusting being treated like a citizen living in a communist country! Customer service is just a cliche' phrase to you guys.
Employee at Summerville SC dropped customers phone while paying & coastal franchising llc refuses to make right
Michael Mager
If you want to order then not get your coffee for 30 minutes, go here.
Atmosphere: 2
Food: 3
Service: 1
R W
An hour to get a coffee. Can’t use the Dunkin mobile app. They stopped serving donuts at 1030am. Lol Long lines long waits just leave hotel and get coffee it will be faster
Atmosphere: 1
Food: 1
Service: 1
James Arnold
Folks behind the counter fid fine. The issue is the ordering process. I had to use the kiosk snd all I wanted was two coffees. The process was overly complex and the options weren’t clear. They also don’t open till 0630. I’ll go down the road to Wawa next time.
Service: 1
Destiny Ogden
The Weston Dunkin’ Donuts the young lady was taking my aunt and I ‘s order and then she didn’t tell us what kind of donuts they had she told us that we had to come inside so we did and nobody took our order they all turned their backs towards us. WE DEFINITELY WONT BE BACK EVER AGAIN!
It took an hour to get two coffees and some food. The store was full of people waiting, very crowded. They don't text you when your order is ready so you just end up going back every 10 mins to see if it's ready. You might as well just doordash another dunkin.
Atmosphere: 2
Food: 3
Service: 1
The issue with this place is the kitchen cannot keep up with the demand. Waiting 30 mins for a coffee and 40 for a tea after getting a text saying my order was ready is insane. It’s not the fault of the staff.
Atmosphere: 1
Food: 1
Service: 1
Horrible service- would recommend changing management
Food quality is infinitely worse than other Dunkin’s
Atmosphere: 1
Food: 1
Service: 1
every store makes drinks differently. they no longer have a 1800 number so you cant call anyone when you do have issues and our local stores averages about 17 minutes a drink
Treat every 1 as equal follow the Golden rule treat every 1 the way you want to be treated. End bias unfair treatment Sibling wars !!!
The Dunkin inside Great Wolf Lodge is pretty much what you’d expect—convenient, but not fast. You can order ahead, and I definitely recommend doing that, though there can still be a bit of a wait. If you walk up and order in person, plan on waiting quite a while longer, especially during busy times. Good for a quick caffeine fix, just budget extra time.
Atmosphere: 5
Food: 5
Service: 4
We used the GWL app to order and waited for our message to state it is ready. After a half hour, my husband went down to find it not ready. After they gave him our order and he returned to our room, we found items missing as well as our coffees being just black when we ordered special coffees. They are clearly under staffed and need extra hands. Those working were kind and we felt bad for them
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service! I love my location! Soddy Daisy, TN ...
Dunkin' at 1540 Garfield Ave. in DeLand, FL. does not accept U.S. currency. Therefore, I will never be a patron at ANY Dunkin' establishment! I'll do business with companies that accept my American money. It's so disgusting being treated like a citizen living in a communist country! Customer service is just a cliche' phrase to you guys.
Restaurantji Recommends
Employee at Summerville SC dropped customers phone while paying & coastal franchising llc refuses to make right
If you want to order then not get your coffee for 30 minutes, go here.
Atmosphere: 2
Food: 3
Service: 1
An hour to get a coffee. Can’t use the Dunkin mobile app. They stopped serving donuts at 1030am. Lol Long lines long waits just leave hotel and get coffee it will be faster
Atmosphere: 1
Food: 1
Service: 1
Folks behind the counter fid fine. The issue is the ordering process. I had to use the kiosk snd all I wanted was two coffees. The process was overly complex and the options weren’t clear. They also don’t open till 0630. I’ll go down the road to Wawa next time.
Service: 1
The Weston Dunkin’ Donuts the young lady was taking my aunt and I ‘s order and then she didn’t tell us what kind of donuts they had she told us that we had to come inside so we did and nobody took our order they all turned their backs towards us. WE DEFINITELY WONT BE BACK EVER AGAIN!
Loading...