Rita's Italian Ice & Frozen Custard

8615 Liberty Rd, Randallstown

Recent Reviews

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Sharpay Washington

I tried their sugar-free peach gelati, and it was delicious. I love that they always have sugar-free options. The staff was extremely friendly and quick. Highly recommend! :)

Dietary restrictions: The Sugar-free option is exceptional!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Carolyn Thomas

I've never had a bad experience. Today my granddaughter and I stopped to get our usual quart of italian ice. The only problem was we demolished it. We ordered half swedish fish and half mango. Umm um good!!!!

Atmosphere: 5

Service: 5

Recommended dishes: Italian Ice

Vanessa Burrell

My favorite part of summer!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Roy Dickens

The young lady who waited on me very professional. Add she open up earlier for me because I was Get ready to leave.

Tammy Howard

Why do you have minors working that can’t work and not have a rotating shift of people being non operational over minors working is beyond me won’t be coming back

Service: 1

B C

I wasnt gonna put up a review the first time i came but this my second experience and im pissed…. Why is the italian ice melted?? The first time i came it wasn’t ready but the girl right after she went and got after a few minutes and it was very loose like a snowball… this time around i come back and its the same… the top was like a snowball abd it was so messy i had to wipe the cup off before getting in the car after the girl kept wiping it first because it was so watery when she put the ice cream on top it started overflowing. Then i had to go back for more napkins because it kept overflowing and i asked one of the girls if its always like that and she said it’s because its a hot day…. Idk thats why i never asked for another gelati i still just ate it but the middle was all juice to the point it mixed with the ice cream on its own…. Smh

Food: 1

Andre Bryant

This establishment is clean, friendly , kind hearted, and tasty. I love their flavors

Atmosphere: 5

Food: 5

Service: 5

Erin Young

Great Customer service and ice!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice

Sharay Harper

Great customer service.. Very respectful and kind employees.. Very great service.. one of the best Rita’s…

Atmosphere: 5

Food: 5

Service: 5

Sarah Lew

The custard was not made correctly resulting in an unpleasant and gritty texture, essentially inedible. It did not melt and dissolve but created weird chunks in your mouth.. ?I had to scoop my custard off 2 gelatis and my sister could only eat the chocolate part off her custard twist….. the vanilla was all inedible and gross. Unfortunate. Waste of my money

Food: 1

Shanell Addison

“I was completely impressed with their professionalism and customer service.”

Service: 5

Taylor Austin

It says it’s open online but when i went it was closed. A waste of my time and gas.

Atmosphere: 1

Service: 1

Marty Griffin

I have never seen people move as slow as the people working here.

Hannah Streaker

I recommend twist in a cup. absolutely delicious 😋 😍

Da Man

I love Rita’s but there customer service is excellent!

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Rita's Italian Ice & Frozen Custard

8615 Liberty Rd, Randallstown, MD 21133