The Platinium Restaurant

I attended a night party at Platinum Restaurant (Randallstown) and paid for a single drink using contactless tap. The card machine clearly displayed the amount before I tapped, but when the payment was processed, I was charged double that amount. This is unacceptable and very frustrating.

Please review your point-of-sale system and staff procedures to ensure customers are charged exactly what’s shown on the terminal. In the meantime, I’d advise other guests to double-check their receipts and banking app after paying.

Service: 1

I went here on 9/19 and I was tipping and buy drinks at the bar and security came over and said we had to move from the bar after we tipped $200 at the bar and was having a good time , I come every weekend and I’ll be making this the last time I come here and spend my money this is bullshit !

Atmosphere: 1

Food: 1

Service: 1

Me and my friend are usual customers but that’s beside the point . We got there two weeks ago on a Saturday night and there was no one to attend to us for over 30 minutes and our table hadn’t been cleared of the empty bottles and dirty tissue on the table, eventually I had to walk into the lounge and ask one of the waitresses and asked her for assistance to clear the table and get our orders and before I could ask for the drinks , she basically pointed to the trash bin across us and told us to throw the used bottles and stuff into the trash bin … don’t know her name but she had tattoos all over her arms and legs . Very disrespectful.

Atmosphere: 5

Food: 3

Service: 1

I just had the best curry chicken, naturally flavored and delicious with white rice. The best value of my money, all worth every bite!!!!!

Atmosphere: 5

Food: 5

Service: 5

A cool little laid back spot

Atmosphere: 5

Food: 5

Service: 5

Worst place with bad people working for them I will never visit again

Atmosphere: 1

Food: 1

Service: 1

Dope vibe! Enjoyed myself!

😂😂 some of the comments about the service is priceless. No wonder at the Nigerian embassy the have signs everywhere saying please don’t be rude. The food was on point for me and mines.

Atmosphere: 5

Food: 5

Service: 5

It’s always live in there the hosts are beautiful they have hookah food is delicious and I recommend it for all not everyone but all

Atmosphere: 5

Food: 5

Service: 5

The food was so so so good. I got the rasta pasta with shrimp Ahmazing! And my sis got the beef suya😋😋😋. Delicious! The only thing that we did not like is the wait on the food. I believe we waited at least 1hr and 15 minutes. Gotta do better with that and also the umbrella where we were seated kept hitting us in the head, I guess it was just flimsy or wasnt placed correctly. The food was definitely Chefs kiss though. Great music too! Would I patron again? Yes if im in the neighborhood.

Atmosphere: 4

Food: 5

Service: 2

The wait for food is insane. It takes like 1 1/2 hr to get wings and fries. I will definitely eat before I go next time . The atmosphere was nice.

Atmosphere: 3

Food: 1

Service: 1

Home away from home, amazing place
Perfect service, everyone was so nice and welcoming.
Clean environment I was very impressed
Classy place for a date
Beautiful ambiance, best prices.
It’s like I walked into Hawaii
This is a pleasant place to be

Vegetarian options: Clear

Dietary restrictions: They ask u about allergies

Parking: Extra parking space available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Suya

Great place to sit outside in the summer and have a few drinks. They have hookas and food. Drinks are reasonably priced.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curry Chicken

Too many kids under 21

The patio is nice when it's not hot out.

Parking: It looks to be only 8-10 places to park close to building. Looks like it's a gravel lot behind.

Atmosphere: 4

Food: 2

Service: 2