Chipotle Mexican Grill
11802 Rockville Pike, Rockville
(240) 292-7466
Recent Reviews
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Went to get out the car and this happened… now I need a car detail 🤧😭
Atmosphere: 1
Food: 1
Service: 1
$10 for a quesadilla?????? It’s not about this store, which is fine, but really?? $10 for a tortilla and some cheese?? Same price as a burrito with 10 ingredients? Ridiculous. Go to district taco.
Food: 1
Great food and staff.
Atmosphere: 5
Food: 5
Service: 5
There is a guy who works there who was nice but the rest of the workers were rude to me. Portions are pretty small. But food tastes good.
Atmosphere: 3
Food: 5
Service: 3
Two Mexican female working on the food line and at the cashier were extremely rude, impatient, and unprofessional.
This is unacceptable behavior in customer service. Basic courtesy should be expected, but this experience was very disappointing. We will never come back.
Atmosphere: 1
Food: 1
Service: 1
You’d think that making a burrito bowl would be simple, but it is not. It’s an art, and Tyler is Picasso. Guy knows how to give the perfect proportions. 5/5 stars
Atmosphere: 5
Food: 5
Service: 5
Good. As always.
Atmosphere: 5
Food: 5
Service: 5
Hispanic girl with glasses acts like the sour cream comes out of her paycheck . I asked for extra 3x , first time her first scoop was fine but the second was half and the third was even less! So yes i’m paying for my food so I asked the cashier for more after and she commented in spanish to the cashier thinking i didn’t speak Spanish when i understood. Also I asked her to mix it and none of it was mixed . Get her out the front !
food is bomb
Atmosphere: 5
Food: 5
Service: 5
Dude. This location is NOTORIOUS for skimping. If you’re ordering online - actually, just don’t. Your bowls will have no food. In person they give you an attitude for asking for extra, when they’re already light handed! The employees act like the food comes out of their checks! Always disappointed. I’ll have to go to another location if I actually want chipotle.
Restaurantji Recommends
Order #: JB3-PA8 Once you get a pass but this is the 2nd time this store has gipped me. Here's what my burrito was: 60% rice, 15% beans, 10% chicken, 8% lettuce/salsa/roasted corn. There also was some hot chili salsa that I didn't order or want. They seem to be filling the online orders with the cheaper ingredients. Won't order here again.
Food: 2
Service: 2
The employees corrected my order easily today with great customer service
Atmosphere: 4
Food: 4
Service: 5
The cashier is rude and didnt even make eye contact. I told her I was redeeming a reward which she made me scan six times. Then she insisted on me paying the remaining balance which I told her I would do with a gift card but I wanted to know the new total first. She kept mumbling it without even looking up and got frustrated with me. Then I realized the total had not gone down so my reward didnt register. Again she was somehow frustrated with me when I pointed this out. No receipt was provided so I have to check the bank to see if she even ended up charging me correctly and their survey system isnt allowing me to provide feedback without the receipt. The chips are also stale. I thought they were made daily.
Food: 3
Service: 1
I love the vegan options that they have. The portions are well done and in general pretty filling.
The service is really good and fast .
The environment, though is relatively noisy when crowded . But I love the place.
Atmosphere: 3
Food: 5
Service: 5
The price is too much from other chipotle
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