Chipotle Mexican Grill

Excellent food and good staff

Atmosphere: 5

Food: 5

Service: 5

There’s a small girl with silver rimmed glasses who had the rudest service. She said “we don’t have any” when I asked for medium salsa twice when there’s clearly more in the back and some left in the actual container. She also glared at us and did not say a thing after we asked for lettuce and proceeded to close the bowl without any lettuce.

Please don’t work if you are going to treat customers like they’re scum and not do your job which is to pour the ingredients that we ask for in a bowl. The least you can do is listen to our order and do it right or explain if you’re out of lettuce.

Food: 2

Service: 1

The ladys at the register always got so much attitude. Everytime I go there, they got attitude. Teach these woman some customer service!

Atmosphere: 1

Food: 1

Service: 1

I loved the place it's cool.

Atmosphere: 5

Food: 5

Service: 5

My last few visits here have been very unpleasant and I have made the decision to drive further up the pike from now on. Granted I’m not expecting high end super duper service like I’m at a 5 star restaurant but more than the bare minimum isn’t a crazy request when I’m spending my money..

1. Rude dismissive attitude of the manager.
2. Incorrect / skimp pick up orders.
3. Cold food … I mean you would think it’s fresh out of the refrigerator cold. I only live 5 minutes away, how and why is my food not even room temperature?

Not sure how these things can be fixed but I hope they can figure it out and get back to providing good quality food and customer service. The chips and guac were perfect today though if that helps.

Atmosphere: 2

Food: 2

Service: 2

Food was great but the waterfountain’s water tastes moldy 😭

Atmosphere: 1

Food: 5

Service: 5

I never got to come here, so it was a treat to have such a great burrito! They always make everything so flavorful. The meats have always been on point. The portions are great. I'm going to be missing being able to be there to get more.

Atmosphere: 5

Food: 5

Service: 5

I usually enjoy Chipotle, but my recent visit was extremely disappointing because of how the manager, Carlos, handled things. The restaurant was understaffed and the line was moving slowly, which I understand can happen — but instead of helping his team or addressing customers respectfully, Carlos was rude and dismissive.

The food was good, and I could customize it myself, plus it was easy to grab.

Atmosphere: 4

Food: 4

Service: 5

Michelle was fantastic! The customer service was excellent, and the food is always delicious.

Atmosphere: 5

Food: 5

Service: 5

Good and fast for lunch.

Atmosphere: 3

Food: 4

Service: 3

Is a very nice place, clean, food is fresh, very good customer service.

Atmosphere: 5

Food: 5

Service: 5

When ordering staff asked one another to wrap my burrito for them, signaling lack of confidence and leaving me with a poorly wrapped burrito completely open down the side. If you can’t wrap a burrito why are you working at a place that serves burritos? A lot of fruit flies are inside the restaurant, never seen that before and they pestered me while I ate. Way too much lime in one of the ingredients, enough to burn taste buds.

What happened to this place?

Atmosphere: 1

Food: 1

Service: 1

Placed a order for 2 bowls. One bowl didn't have any barbacoa as requested on the doordash. A bowl full of rice beans and lettuce. Unbelievable and when calling the store they transfer you to a agent instead of this location. Poor customer service. Untrained staff unable to make a simple order.

Atmosphere: 1

Food: 1

Service: 1

Ordered a barbacoa bowl for delivery (additional $2.30 on Ubereats for Barbacoa), total was over 14 dollars for just my bowl and they completely left out my protein. Like, none in there... it's always skimp portions and restaurants prices everytime we go... now this. Uber won't give me a refund either and the store doesn't answer the phone.

Food: 1