Dunkin'
14801 Southlawn Ln, Rockville
(301) 762-5070
Recent Reviews
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Where the heck is the cream cheese on my bagel
Atmosphere: 1
Food: 1
Service: 1
And drive-through is ridiculously long.
Service: 1
Made my coffee perfectly and delivered it into my hands with utmost courtesy!
Food: 5
Service: 5
Never was i treated so nicely in a place that doesn't get tips.
Whoever is in charge of this Dunkin, know your staff are good people.
The staff is super friendly, the dunkin was extremely clean and there was plenty of parking and nice restrooms. I would return to this Dunking again!
Atmosphere: 5
Food: 5
Service: 5
Order a large matcha and got a large ice cup with a sprinkle of matcha. I couldn’t even shake the cup, took 4 sips and the matcha was done. I drove back (very inconvenient) to ask the staff why they thought this was ok to do. The staff stated “that’s how those drinks are made,” I informed them this was my first visit to this location and that the other Dunkin’s never gave me a drink topped with ice and a sprinkle of matcha. Unbelievable, nothing but a sprinkle of matcha and foam.
Food: 1
Service: 1
Food was great just computer issues
Atmosphere: 5
Food: 5
Service: 5
The other dunkin donuts 🍩 make it better , this dunkin donuts terrible the frappe don't look like the picture 😑 and they lacking and all lady this not good dunkin donuts
Food: 2
Service: 1
While there are several Dunkin' Donuts, the best service is at Southlawn and E Gude. Managers Brenda, Angeles, and Samantha make the customer experience worth the short drive.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
I always have to tell them to re make my ice coffee. Every time I get one the first one it taste like water with a splash of coffee.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Excellent service. Miss Brenda is always very Professional. 100% Recommended this location
Atmosphere: 5
Food: 5
Service: 5
I ordered a “strawberry dragonfruit refresher” and some snackin’ bacon. When I received the drink they had given me a refresher mixed with lemonade? I never mentioned lemonade, when i mentioned it was the wrong drink, the lady taking my order began to argue with me and telling me they make it with both. But even on the app, the regular refresher how I ordered it, is how its labeled. That you must specify you want lemonade! Honestly its my favorite drink but they way this woman back talked me and was so disrespectful was insane. Saying it was my fault i didnt specify I didnt want lemonade??
Atmosphere: 1
Food: 3
Service: 1
Two ice caramel coffee, perfect the way I love it. Amazing customer service ?
Two ice caramel coffee, perfect the way I love it. Amazing customer service ?
Now 1 of the worse they don't follow directions on coffee Sunday morning they mess up people order and they sneaky
Atmosphere: 1
Food: 1
Service: 1
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